Wi-Ex
zBoost YX500/510 Series Installation Guide
19
proper isolation between the 2 antennas; otherwise, it will detect feedback or
noise and will automatically shut down
.
Is a cellular phone signal booster the same as a wireless router; will it
help my WiFi signal?
The Wi-Ex unit will not help your WiFi service. This unit is designed to work
with wireless PCS and Cellular phones and devices. The WIFI in your home or
office uses a different frequency.
Is your product available for international use?
Our devices currently operate in the in the 800 and 1900MHz frequencies.
Some countries outside the US use the same frequencies and the current Wi-
Ex models are compatible with these networks. Check the frequencies for a
particular country for compatibility. We are developing European and Asian
frequencies that should be available before 2008.
Why isn’t my cell phone indicating more signal with more bars?
Our YX500-PCS product has a total gain (antenna to antenna) of 58 dB. The
YX500-CEL has 56 dB. You will not observe that gain on your signal meter
because of the signal spreading out from the antenna. If your phone has a dB
meter, 3dB is a significant increase of 2x, 6dB is 4x, and 10dB is 10x. On
a four bar phone, 1 "bar" equals about 10dB.
The increase in signal you will see depends upon:
1) The level of signal at the Signal antenna (outdoor),
2) The care of the installation (few feet away from metal, adequate antenna
separation [15-20 feet vertical recommended]),
3) The signal already present inside (related to building losses)
4) The distance of your phone/device from the Base Unit (signal spreads or
diminishes rapidly with distance.)
How do I know if I need a grounding kit and how do I install it?
Generally, we recommend grounding kits to those installations in areas that
receive lightning storms frequently (i.e. many places of Florida) or in situations
where the antenna is placed at a high point above ground.
Secondly, the recommended method of grounding your antenna is by
attaching the grounding wire to a cold water pipe or a ground rod.
If you intend to purchase a grounding kit, you will need to purchase the YX012.
Ordering can be done via our website or by contacting WI-Ex.
My signal light is continually blinking
What you are witnessing on your unit is completely normal and your unit is
functioning within normal parameters. In order for the signal light to flash, all
the base station has to do is to receive a signal from any phone. Phones will
periodically update themselves to their network. What the base unit is
receiving is that update signal. The frequency and duration of the update will
vary from phone to phone, and from areas of weak signal, to areas of ideal
signal. If this occurs when all cellular phones are off, please call technical
support.
wpsantennas.com
(877) 594-5766
