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Contact Wilson Electronics Technical Support Team with any questions at 866-294-1660
or email: [email protected]. Hours: 7 am to 6 pm MST.
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During installation mode the signal booster is resetting itself very
quickly to aid the installer . The Signal Booster is equipped with
two indicator lights, one for the 800 MHz band and the other for
the 1900 MHz band . For the first 15 minutes that the booster is
plugged in, it is programed for a test and alignment period . During
this time, both lights will do one of the following 4 things:
1. BLINkING GREEN
If the signal booster is blinking green, the signal booster is
operating properly.
If you are happy with the coverage area in
your building, then you are done . Blinking will stop after the 15
minute installation period .
2. BLINkING ORANGE
The signal booster is experiencing receiver overload . The signal
booster has protection shutoff circuits to prevent the disruption
of cell towers . If one or both lights are blinking orange, this
indicates that the booster has shut down due to close proximity
to a cell tower .
First, turn down the gain control on the band
that is blinking until you get a blinking green light. The
booster is now working with reduced gain.
If the gain is not
Understanding the Signal Booster Lights and
Troubleshooting
Note:
If after the initial 15 minutes you are not done with the
installation, the signal booster can be reset and enter installation
mode again by disconnecting and reconnecting the power supply
from the booster.