Widinovations Widlaser C500, User Manual

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3.3
6. Troubleshooting
This chapter should assist maintenance personnel with the identification and resolution of operational faults
based on error messages and symptoms.
ATTENTION
Repairing faults incorrectly can cause serious injury or damage. For this reason, this work may only be carried out
by authorized, trained personnel who are familiar with how to operate the machine and in strict observance of all
safety instructions.
INFO
Movements and functions may only be performed when there are no errors and all devices are ready for
operation. This state is prerequisite for starting the widlaser C500.
6.1. Errors, cause and resolution
Problem Possible Cause Resolution
Not possible to
turn on the laser
machine
System is switched OFF or circuit
breaker is OFF; Turn On the system in the main power switch;
System does not turn ON; Check if the system is connected to the power
outlet;
System does not turn ON; Check if the emergency buttons are pressed;
No laser beam
Laser is not focused; Check the focal distance, perform the auto
focus function;
Table is not leveled; Check the distance between the table and the
laser head on the 4 edges of the table;
Incorrect laser parameters; Check the parameters in the program. Use
suitable parameters for the material and
application;
Focus lens and/or mirrors are dirty; Check the lens and mirrors for dirt and clean as
required;
Laser path is not aligned; Readjust the laser path;
Insufficient laser
output
Laser is not focused; Check working distance;
Incorrect laser parameters; Check the parameters in the program. Use
suitable parameters for the material and
application;
Focus lens is dirty; Check the lens for dirt and clean as required;
Missing engraving
parts
Focus lens is dirty; Check the lens for dirt and clean as required;
Surface of the material dirty; Clean material surface;
The engraving material is not
parallel to the laser head; Ensure that the entire marking surface is
parallel to the focusing lens;
For other faults, get in contact with the widinovations, lda, support.