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53
General
Tubing size
The ear-set must fit your ear exactly. It is important to
choose the correct tubing length in order to ensure a
good and comfortable fit.
At the back of this booklet your hearing care profes-
sional can write down the tubing size selected for you.
In case of malfunction
Problem
Potential cause
Solution
The hearing
aid is dead
The hearing aid is
not turned on
Make sure the battery
drawer is closed
The battery is dead
or does not work
Insert a new battery in
the battery drawer
The sound outlet
of the earmould/
ear-tip is blocked
Earmould:
Clean the
blocked sound bore
(see page 25)
Instant ear-tip:
Replace or clean the
ear-tip (see page 34)
Custom ear-tip:
Clean
the ear-tip (see page
49)
The hearing
aid volume is
not powerful
enough
The battery is near-
ly exhausted
Insert a new battery in
the battery drawer
The sound outlet
of the earmould/
ear-tip is blocked
Earmould:
Clean the
blocked sound bore
(see page 25)
Instant ear-tip:
Replace or clean the
ear-tip (see page 34)
Custom ear-tip:
Clean
the ear-tip (see page
49)
Your ear is blocked
by earwax
Contact your ENT
doctor/physician
Your hearing may
have changed
Contact your hearing
care professional
