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General
Caring for your hearing aid
The hearing aid is a valuable object and should be
treated with care. Here are some things you can do to
prolong the life of your hearing aid:
• Turn off your hearing aid when it is not in use. Re-
move the battery if the hearing aid will not be used
for several days.
• When the hearing aid is not in use, keep it in its case
in a cool, dry location out of reach of children and
pets.
• Do not expose the hearing aid to extreme tempera-
tures or high humidity.
• In environments with high humidity, a Widex drying
kit may be used daily to reduce the amount of mois-
ture inside the hearing aid. See the instructions en-
closed with the Widex drying kit.
• Do not wear your hearing aid while in the shower or
swimming, or when using a hair dryer, perfume or
other sprays.
Problem
Potential cause
Solution
The hearing
aid whistles
continuously
Your ear is blocked
by earwax
Contact your ENT
doctor/physician
The tubing is yel-
low, stiff or broken
Replace the tubing
The earmould/
ear-tip is not cor-
rectly placed in
your ear canal
Take the earmould/
ear-tip out and rein-
sert it
The earmould/
ear-tip fit is too
loose
Contact your hearing
care professional
Earmould:
The tubing often
comes off the ear-
mould or hearing
aid hook
Replace the tubing
Earmould:
The hook is
cracked
Contact your hearing
care professional
