27
(e)
RETURN MERCHANDISE AND SERVICE
If you suspect that there is a defect in the material or workmanship of this PRODUCT, you should contact the person or
company from which you purchased it. That person or company may be able to solve the problem and if not, will be able to
contact us for technical assistance or repair. If it is determined that the PRODUCT must be returned to METABYTE, INC.
for repair or replacement, a Return Merchandise Authorization (RMA) number must be obtained from METABYTE'S
Technical Support Department before it is returned. Each returned item must have a separate RMA number.
The following rules apply to all returned items:
1. The PRODUCT must be returned either in its original packaging or in other packaging which is appropriate for the
PRODUCT and the manner of shipment, and the RMA number must be displayed prominently on the outside of each
such package.
2. If a PRODUCT is determined to be ineligible for warranty service, the customer will be notified before any further action
is taken with the PRODUCT.
3. METABYTE, INC. will not be responsible for any loss or damage to property shipped with the RMA PRODUCT not
originally sold by METABYTE, INC. (e.g., coprocessor chips, peripheral boards, memory modules, enclosures, power
supplies or any other accessories or attached items.).
4. Any item returned to METABYTE, INC. without a valid RMA number will be returned to the shipper.
Products shipped to METABYTE, INC. must be shipped or mailed at the shipper's risk, with freight prepaid to the appropriate
address below.
Mailing and Shipping Address
United States, Canada and International Returns:
Europe:
Metabyte, Inc.
Metabyte, Inc.
The Wicked3D Board Company
European Service Center
39350 Civic Center Drive
Unit 4, Shannon Industrial Estate
Suite #200
Shannon, Co. Clare
Fremont, CA 94538
Republic of Ireland
