TECHNICAL ASSISTANCE
WhisperKOOL Customer Service is available Monday through Friday from 6:00 a.m. to 4:00 p.m. P
acific S
tandard Time.
The appointed customer service representative will be able to assist you with your questions and warranty information more
eff
ectively if you provide them with the following:
•
The model and serial number of your WhisperKOOL systems.
•
Location of unit and installation details, such as ventilation, ducting, construction of your wine cellar, and room size.
•
Photos of the cellar and installation location may be needed.
WhisperKOOL offers accessories to enhance and customize your wine cooling unit:
Condensate Pump Kit
The condensate pump kit is designed as an automatic condensate removal pump for water dripping out of our Evaporator Unit’s
(Fan Coil Unit’s) drain line. The pump is controlled by a float/switch mechanism that turns the pump on when approximately
21/4
”
of water collects in the tank, and automatically switches off when the tank drains to approximately
11/4
”. The condensate pump kit
allows the excess condensate to be pumped up to 20 ft. away from the unit.
Accessories can be purchased at www.whisperkool.com
ACCESSORIES FOR COOLING UNITS
Contact WhisperKOOL Customer Service
1738 E. Alpine Ave
Stockton, CA, 95205
www.whisperkool.com
Email:
Phone:
209-466-9463
US Toll Free:
1-800-343-9463
Fax:
209-466-4606
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