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5. Additional End User Costs And Responsibilities
The following items are not covered under any warranty and are the sole responsibility of the End User:
A. End Users should satisfy themselves that the Product they are purchasing is suitable for their particular needs and
requirements, and thus no responsibility will be placed with WhisperKOOL for the End User’s decisions in this regard.
B. It is the End User’s responsibility to secure safe haven/storage for ANY AND ALL items that are being kept and stored in the
End User’s wine cellar, including any Product. WhisperKOOL takes no responsibility for the safety and preservation of the
aforementioned items in the event that the environment becomes unsuitable to maintain a proper storage environment.
C. End User is responsible for initial installation costs, including, but not limited to, labor costs and the cost of any additional
parts necessary to complete the installation.
D. End User is responsible for all costs incurred for the installation and/or removal of the Product, or any part thereof, unless
such cost has been agreed by WhisperKOOL to be a warranty repair prior to the work being performed.
6. Sales and Use Tax
WhisperKOOL only collects California sales tax for orders shipped within the State of California. WhisperKOOL does not collect
sales tax for orders shipped to other states. However, the Purchaser and the End User may be liable to the taxing authority in
their state for sales tax and/or use tax on the Product. The Purchaser and the End User should each check with their state’s
taxing authority for sales and use tax regulations.
7. Customer Service and Troubleshooting
WhisperKOOL’s Customer Service department is available to answer any questions or inquiries for End Users regarding a
WhisperKOOL Product, as well as to assist in performing basic troubleshooting, Monday through Friday, from 6:00 a.m. to 4:00
p.m. (PST), at 1-800-343-9463. WhisperKOOL Corporation is located at 1738 East Alpine Avenue, Stockton, California 95205.
8. Miscellaneous Terms and Conditions
A. Return Policy: All return inquiries must be made within thirty (30) calendar days of the original purchase of a Product and
are subject to a twenty five percent (25%) restocking fee. Shipping costs are not refundable and the Purchaser is
responsible for all return shipping costs (including customs fees and duties, if applicable).
B. Security Interest: WhisperKOOL retains a security interest in each Product until payment in full.
C. Construction and Severability: Every provision of these Terms and Conditions shall be construed, to the extent possible, so
as to be valid and enforceable. If any provision of these Terms and Conditions is held by a court of competent jurisdiction
to be invalid, illegal or otherwise unenforceable, such provision will, to the extent so held, be deemed severed from the
contract of sale between Purchaser and WhisperKOOL, and all of the other non-severed provisions will remain in full force
and effect.
D. Governing Law/Choice of Forum: The laws of the State of California (without regard for conflicts of law) shall govern the
construction and enforcement of the these Terms and Conditions of Sale (Sections 1 through 9 inclusive, including Product
Limited Warranty And Product Installation Requirements), and further these Terms and Conditions of Sale shall be
interpreted as though drafted jointly by WhisperKOOL and Purchaser. Any dispute will be resolved by the courts in and for
the County of San Joaquin, State of California, and all parties, WhisperKOOL, Purchaser and End User, hereby irrevocably
submit to the personal jurisdiction of such courts for that purpose. No waiver by WhisperKOOL of any breach or default of
the contract of sale (including these Terms and Conditions of Sale) concerning a Product will be deemed to be a waiver of
any preceding or subsequent breach or default.
E. Correction of Errors and Inaccuracies: These Terms and Conditions may contain typographical errors or other errors or
inaccuracies. WhisperKOOL reserves the right to correct any errors, inaccuracies or omissions, and to change or update
these Terms and Conditions, at any time without prior notice.
