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Whisper Power 12 VDC-2000 VA, User Manual

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Whisper Power 12 VDC-2000 VA User Manual Download Page 27

      

WhisperPower Inverter / Battery Charger

         

27

Understanding the Error Codes

Code

Condition

Corrective Action

E01

(Battery 

Mode)

No AC Output. Inverter shutdown due to low 
battery voltage. 

Recharge the battery immediately and restart unit. 

Note: E01 will shows for about 30 sec. After 30 sec, Display will turns Off and unit will shutdown completely.

E01

(By-Pass 

Mode)

- No battery is connected to the unit.

- Check the battery connection.

- Battery voltage remains < 9.5V. A large portion of 

the charger current provided is used to maintain 
the DC load connected to the battery. E01 will 
turn OFF when the battery voltage is charged to 
> 9.5V

- Remove  or  turn  off  DC  load  connected  to  the 

battery to minimize the charging time to charge 
the battery to > 9.5V. If this condition is ignored, 
the charger will terminate the charging process 
(See note below).

Note: The charger current with battery voltage < 9.5V is limited to ~25A and there is a 15 minute timer 
to allow the charger to charge the battery to > 9.5V. If battery voltage remains < 9.5V after 15 minutes of 
charge, the charger will shutdown and show E11 (Bad battery). 

E02

When unit is in Battery/Inverter mode, unit senses 
the battery voltage is too high and inverter has 
shutdown.

Check battery voltage or determine if any external 
charger is connected to the battery bank that 
leads to high battery voltage.

E03

When unit is in Battery/Inverter mode, AC output 
is overloaded or short-circuited and inverter has 
shutdown.

Check load connected to the output. Reduce load 
and restart the unit.

Note: E03 will shows for about 30 seconds. After 30 seconds, Display will turns Off and unit will shutdown 
completely.

E04

When unit is in Battery/Inverter mode, Internal 
temperature is too high and inverter has shutdown.

Turn  unit  off  and  wait  for  15  minutes  before 
restarting. Check if any object has blocked the 
airflow of the unit.

E05

When unit is in Battery/Inverter mode Input 
battery voltage is low and warning occurs.

Recharge battery as unit will shutdown shortly.

E06

When unit is in Battery/Inverter mode AC output 
load connected has been sensed high and is close 
to shutdown limit.

Reduce AC load.
Note: E06 occurs when AC Output power is close 
to 1850W for 2000W units and 2800W for 3000W 
unit. 

E07

When unit is in Batter/Inverter mode Internal 
temperature is high and is close to over-
temperature shutdown limit.

Reduce load and check if any ventilation of the 
unit is blocked.

Summary of Contents for 12 VDC-2000 VA

Page 1: ...12 VDC 3000 VA 12 VDC 2000 VA 120 VAC 60 Hz Enjoy Green Energy Inverter Charger Supreme Combi whisperpower com User Manual Inverter Charger ...

Page 2: ...2 WhisperPower Inverter Battery Charger ...

Page 3: ...WhisperPower Inverter Battery Charger 3 Inverter Charger 120V Series 12V 2000W 80A 61122085 12V 3000W 100A 61123006 User Manual Manual Edition 20210929 ...

Page 4: ...r errors or omissions Note as well that specifications and product functionality may change without notice Important Please be sure to read and save the entire manual before using your Whisper Power Sinewave Inverter Charger Misuse may result in damage to the unit and or cause harm or serious injury Read manual in its entirety before using the unit and save manual for future reference Model Number...

Page 5: ...eanse right away with soap and water for a minimum of 15 minutes and seek medical attention Batteries produce explosive gases DO NOT smoke or have an open spark or fire near the system Keep unit away from moist or damp areas Avoid dropping any metal tool or object on the battery Doing so could create a spark or short circuit which goes through the battery or another electrical tool that may create...

Page 6: ...ce with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the follo...

Page 7: ... Inverter Battery Charger 7 TABLE OF CONTENTS 1 INTRODUCTION 8 2 PRODUCT DESCRIPTION 8 3 UNDERSTANDING THE UNIT 9 4 INSTALLING THE UNIT 14 5 UNIT OPERATION 17 6 TROUBLESHOOTING 29 7 SPECIFICATIONS 30 8 WARRANTY 32 ...

Page 8: ...s of batteries The built in transfer switch will automatically switch the load to the battery power when the utility power is interrupted This manual will explain how to use this unit safely and effectively Please read and follow these instructions and precautions carefully 2 PRODUCT DESCRIPTION The Sinewave Inverter Charger includes the items listed below Inverter Charger base unit Multi Function...

Page 9: ...ure to follow these instructions can damage the unit and could also result in personal injury or loss of life CAUTION Before beginning unit installation please consider the following The unit should be used or stored in an indoor area away from direct sunlight heat moisture or conductive contaminants When placing the unit allow a minimum of three inches of space around it for optimal ventilation M...

Page 10: ...wer to the loads based on Amps x hour energy consumption It is recommended to purchase as much battery capacity as possible AC Load Estimated run time on 12V Battery bank on 12V Input Models 12V 120AH 12V 240AH 50 W 22 hrs 44 hrs 100 W 11 5 hrs 23 hrs 200 W 5 hrs 11 hrs 500 W 2 hrs 4 hrs 1000 W 49 mins 2 hrs 1500 W 27 mins 1 hr 2000 W 15 mins 49 mins 2500 W N R 37 mins 3000 W N R 27 mins N R Not R...

Page 11: ...ice when not in use or when troubleshooting It could also be an A B A B OFF type switch to select either one of the two or both paralleling battery banks if available D DC Input Cable All DC Input Wires should be insulated multi strand low resistance wires The DC wires must be copper and with minimum 105o rating Model Thinnest DC Input Wires Gauge Used 1 5 m 5 feet Recommended 2 25 m 7 5 feet 3 m ...

Page 12: ...wer supply line Additional AC circuit breakers serve individual circuits and one of the AC circuit breakers will serve the unit During By Pass mode the AC Input source will serve the AC Output Load and also the AC Input current for the charger when it is used to charge the battery Model AC Input Circuit Breaker to serve the unit AC Input Wire 120VAC series 30A maximum 6 mm2 10 AWG minimum Follow t...

Page 13: ...o the optional Battery Temperature Sensor The thermistor installed inside the ring terminal is used to measure the battery terminal temperature and the unit will make compensation on battery charging voltage for battery charging M Digital Input Port Program Port Can BUS Port Digital Input Port This port is used for connecting to a slave contact of an external Transfer Switch or Relay to control th...

Page 14: ...nd the unit The more clearance for ventilation around the unit the better the performance Mounting the Unit Choose an appropriate mounting location The unit can be mounted in any direction Use the mounting template below to mark the positions of the mounting screws Drill the 4 mounting holes and place the unit in position and fasten the unit to the mounting surface mounting surface DC Input Connec...

Page 15: ...he unit s Chassis DC Ground Lug located near the DC Input terminal and the other side of the cable to the common grounding point For a Recreation Vehicle the common ground point is usually the vehicle chassis or a dedicated DC ground bus For Marine the common ground point is usually the DC ground bus or engine negative bus Note Do not use the Chassis DC Ground Lug for your AC Grounding For AC Grou...

Page 16: ...for more details Use the following procedure to install the BTS Connect the RJ12 end of the BTS cable to the BTS Port on the main unit Install the ring terminal end of the BTS cable to the negative terminal of the battery bank Digital Input Port Connection optional If an input power selection switch or relay is present the auxillary signalling contact may be used to provide a differently programme...

Page 17: ...tlet Turns unit On and be sure the unit is running in Battery Power Mode Check Set the Load Sense LdS setting to off Press the RESET button until hearing a click to reset the GFCI socket Plug in the AC Loads and verify the AC Load is ON Note Be aware that a tripped GFCI outlet can only be Reset when there is a continuous AC Input supplying to the GFCI Socket 5 UNIT OPERATION The unit is preset wit...

Page 18: ...1 sec Display turns off and the unit cannot be turned on again but after about 3 sec when hearing the deactivation of the internal relays Note When AC Input is available this Power button cannot be used to turn OFF the unit Menu Set button Press once to view unit setting on display See more details on Viewing and Change Unit Setting section and button The or button can be used to scroll through DC...

Page 19: ...0 12 5V 0 1V step Default voltage is set to 11 0V Battery Low Recovery 12 0 Battery Low Recovery Voltage selectable ranges is 11 5 13 0V 0 1V step Default voltage is set to 12 0V Audible Buzzer Default Buzzer is enabled Unit buzzes when Warning or Error occurs Buzzer is disabled Unit does not buzz when Warning and Error occur AC Charger Default AC Charger is enabled Charge battery when AC Input is...

Page 20: ...attery Charger mode and is charging the battery Input current limit set under SPW is applicable when on generator symbol changes to AUX solid and current limit set under GPW is applicable Solid Unit is running in By Pass mode The transfer switch is switched to AC Input Source AC Output power is running from AC Input Source AC Output is available at both the AC Output socket and the AC Output Hardw...

Page 21: ... and the battery is 13 5V Second bottom bar flashing indicates the battery is in Bulk charging stage and the battery is 12 5V Bottom bar flashing indicates the battery is in Bulk charging stage and the battery is 11 5V No bar indicates the battery is in Bulk charging stage and the battery is 10 5V Battery icon flashing indicates the battery is in Bulk charging stage and the battery is below 10 5V ...

Page 22: ... Inverter only b Load Sense Function Load Sense Mode This Load Sense function is only effective when the unit is running as inverter Battery power mode Off Unit provides continuous AC Output power all the time 10 Load Sense power setting is set to 10W Unit will provide continuous AC Output only when the AC load connected to the AC Output is 10W AC Output will switch back to pulsing AC Output every...

Page 23: ... to be with a minimum of 0 5V above the Battery Low Disconnect BLd Voltage and has to be with a minimum of 0 5V below the Battery Low Recovery bLr Voltage Battery Under Voltage Recovery Selectable range 11 5 13 0V 0 1V step Default 12 0V The Battery Low Recovery Voltage has to be with a minimum of 0 5V above the Battery Low Alarm bLA Voltage Battery Over Voltage Disconnect 16 5 V Not User selectab...

Page 24: ...bulk and float voltage for the battery bank When selecting the Float voltage it has to be with a minimum of 0 4V below Bulk Voltage setting The Recharged Voltage determines the restart cycle of the battery bank The charger will go through a full recharge cycle when the battery voltage drops to the Recharge Voltage set value When selecting the Recharge Voltage it has to be with a minimum of 0 4 bel...

Page 25: ...on AGM battery type Setting to Nor will have no change to the selected charging voltage Setting to HI temperature will compensate the charging voltage by 0 27V on GEL and Flooded battery type and 0 21V on AGM battery type Optional Battery Temperature Sensor BTS Installed If the temperature measured by the BTS is below 25 C the charging voltage will be compensated with 0 027V per C on GEL and Flood...

Page 26: ...put power demand exceeds the current limit set for the circuit breaker on the input source to prevent this external breaker from tripping Independent current limiting settings can be programmed for normal shore AC input and for generator The limiting value for Generator input may be programmed and applied GPW by activating the Digital Input port with 12V signal In Generator mode with detected AC v...

Page 27: ...n unit is in Battery Inverter mode unit senses the battery voltage is too high and inverter has shutdown Check battery voltage or determine if any external charger is connected to the battery bank that leads to high battery voltage E03 When unit is in Battery Inverter mode AC output is overloaded or short circuited and inverter has shutdown Check load connected to the output Reduce load and restar...

Page 28: ... between the main and Display panel E15 AC Back Feed to Unit AC Output Check AC Input and AC Output wiring E16 Internal Fault Unit damage Consult Customer Service for assistance E17 AC Input Current withdrawn from the unit is close to the set AC Circuit Breaker Cbr rating Reduce AC load Check the AC Circuit Breaker Cbr rating match with the external AC Input Source Branch Breaker rating E18 AC Inp...

Page 29: ...d DC over voltage under voltage or other shutdown type errors in addition to overload Check battery voltage For 120V model GFCI may have tripped Reset GFCI Charger did not supply charging current Check charger setting Charger may be set to Off Set Charger function CHG to On Unit had determined the battery is bad See also description in Error Code E01 By Pass Mode and E11 Check battery and remove t...

Page 30: ...r Mode 3 0 ADC DC Input Voltage operating range 10 5 16 5 VDC Under Voltage Alarm 11 0 12 5 VDC Under Voltage Alarm Recovery 11 5 13 0 VDC Under Voltage Shutdown 10 5 12 0 VDC Under Voltage Recovery 11 5 13 0 VDC Over Voltage Shutdown Recovery 16 5 16 0 VDC AC Transfer Switch Transfer Time 30 ms Transfer Relay Rating 30A AC Input Source Setting 15 20 30A AC Output Hardwire max 30A AC Output Socket...

Page 31: ...r Factor Correction 95 Efficiency 80 Safety and Environmental Conformance UL 458 CSA C22 2 No 107 2 01 EMI EMC FCC Part 15 Class B Agency Markings cETLus Operating Temperature 0 C to 40 C 32 F to 104 F Storage Temperature 20 C to 60 C 4 F to 140 F Relative Humidity 5 90 non condensing Operating Altitude Up to 9 843ft 3000m above sea level Weights and Dimensions Weights 2000W Series 8 0 kg 17 6 lbs...

Page 32: ...efer to the Whisper Power general conditions of sales 8 1 Exclusion of warranty No warranty claims will be accepted for damage resulting from handling usage or processing that does not explicitly appear in this manual Cases of damage arising from the following causes are notably excluded from the warranty Surge voltage on the battery input for example 48 V on the battery input of an WP INVERTER CH...

Page 33: ...fore returning product to retail store After speaking to a customer service representative if products are deemed non working or malfunctioning the product may be returned to the purchasing store within 30 days of orig inal purchase Any defective unit that is returned to manufacturer within 30 days of the date of purchase will be replaced free of charge If such a unit is returned more than 30 days...

Page 34: ...34 WhisperPower Inverter Battery Charger ...

Page 35: ...WhisperPower Inverter Battery Charger 35 ...

Page 36: ...Enjoy Green Energy WhisperPower BV Kelvinlaan 82 9207 JB Drachten The Netherlands www whisperpower com sales whisperpower com ...

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