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Whirlpool WFC7500VW0, User Manual

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Whirlpool WFC7500VW0 User Manual Download Page 44

4-8

Electrical Shock Hazard

Disconnect power before servicing.
Replace all parts and panels before    

operating.
Failure to do so can result in death or 

electrical shock.

1.  Unplug washer or disconnect power.
2.   Turn off the water supply to the washer.
3.  Remove the top cover from the washer 

(see page 4-2 for the procedure).

WARNING

REMOVING THE DETERGENT DISPENSER ASSEMBLY

Detergent Dispenser

4.  Remove  the  console  from  the  washer 

(see  step  5  on  page  4-2  for  the  proce-

dure).

5.  Loosen the clamp and remove the water 

feed tube from the dispenser.

8.  Loosen the clamps and remove the water 

 

supply tubes from the detergent dispenser.

9.  Slide the dispenser releasing it from the 

cabinet frame.

Detergent 

Dispenser

 Water Feed 

Tube 

Water 

Supply Tubes

Detergent Dispenser

Note:

 Take note of hose orientation for 

 

reinstallation.

Summary of Contents for WFC7500VW0

Page 1: ...CONSUMER CARE TECHNICAL EDUCATION GROUP PRESENTS JOB AID Part No 8178738 L 83 Model WFC7500VW0 2008 24 FRONT LOADING AUTOMATIC WASHER ...

Page 2: ...asher The Wiring Diagram used in this Job Aid is typical and should be used for training purposes only Always use the Wiring Diagram supplied with the product when servicing the unit GOALS AND OBJECTIVES The goal of this Job Aid is to provide information that will enable the In Home Service Pro fessional to properly diagnose malfunctions and repair the 2008 24 Front Loading Automatic Washer The ob...

Page 3: ... Water Inlet Valve 4 4 Removing The Pressure Switch 4 5 Removing The Line Filter Power Supply Cord 4 6 Removing The Detergent Dispenser Assembly 4 8 Removing The Detergent Dispenser Motor 4 9 Removing The Door Switch Assembly And The Bellows 4 11 Removing The Drain Pump 4 14 Removing The ECO Valve 4 16 Removing The Motor Control Unit 4 17 Removing The Temperature Sensor 4 19 Removing The Drive Bel...

Page 4: ... Diagnostics 6 1 Diagnostic Guide 6 1 Failure Codes 6 2 Diagnostic Test 6 8 Universal Diagnostics Test 6 9 Quick Diagnostic Test 6 11 Electronic Assemblies Removal Or Replacement 6 12 Troubleshooting Guide 6 13 WIRING DIAGRAMS 7 1 Washer 7 1 ...

Page 5: ...t can kill or hurt you and others All safety messages will follow the safety alert symbol and either the word DANGER or WARNING These words mean All safety messages will tell you what the potential hazard is tell you how to reduce the chance of injury and tell you what can happen if the instructions are not followed You can be killed or seriously injured if you don t immediately follow instruction...

Page 6: ...RODUCTION 41 41ST WEEK PRODUCT SEQUENCE NUMBER MODEL NUMBER W F W 7 5 00 V W 0 BRAND W WHIRLPOOL ACCESS F Front Load T Top LOAD PRODUCT W WASHER SERIES 5 Whirlpool Leap 6 Oasis 7 24 Front Load 8 Mid Line Front Load 9 Duet Front Load PRICE POINT LEVELS 1 9 TRADE PARTNER ID 00 BRANDED YEAR OF INTRODUCTION V 2008 COLOR CODE T Biscuit ENGINEERING CHANGE 0 1 2 ETC ...

Page 7: ...1 3 MODEL SERIAL NUMBER LABEL AND TECH SHEET LOCATIONS The Model Serial Number Label and Tech Sheet locations are shown below Tech Sheet Behind Lower Access Panel Model Serial Number Label ...

Page 8: ...ntrol Thermist Heater No Sensors Suds Sensor NTC Thermistor Water Level Sensor Tumble Speed Variable Spin Speed 1200 RPM Maximum Motor Variable Speed 1 3 HP Voltage 120V Frequency 60 Hz Amps 15 Amp Water Consumption Average DOE Gallons Per Cycle Variable per Load CEE Tier II Qualified Height 33 5 Install Depth Min Max 23 5 Width 23 5 ...

Page 9: ...U shaped hose form B Water inlet hoses 2 C Inlet hose washers 4 D Beaded tie strap A B C D Optional pedestal If You Have You Will Need to Buy Laundry tub or standpipe taller than 55 1 4 m Sump pump system if not already available Overhead sewer Standard 20 gal 76 L 30 76 2 cm tall drain tub or utility sink and sump pump available from local plumbing suppliers Floor drain Siphon break Part Number 2...

Page 10: ...erformance and minimizes noise and possible washer walk The washer can be installed under a custom counter in a basement laundry room closet or recessed area See Drain System page 2 4 Companion appliance location requirements should also be considered Proper installation is your responsibility You will need A water heater set to deliver 120 F 49 C water to the washer A grounded electrical outlet l...

Page 11: ...ng For cabinet installation with a door the minimum ventilation openings in the top are required A Side view closet or confined area B Closet door with vents 34 86 4 cm A B 3 7 6 cm 3 7 6 cm 1 2 5 cm 4 10 2 cm 20 1 51 0 cm 48 in 2 310 cm2 24 in 2 155 cm2 A Recessed area B Side view closet or confined area 1 2 5 cm 20 1 51 0 cm 1 2 5 cm 1 2 5 cm 23 4 59 5 cm 4 10 2 cm 18 min 45 7 cm B A Min top and...

Page 12: ...an 17 gal 64 L per minute The top of the standpipe must be at least 30 76 2 cm high and no higher than 55 1 4 m from the bottom of the washer Laundry tub drain system view C The laundry tub needs a minimum 20 gal 76 L capacity The top of the laundry tub must be at least 30 76 2 cm above the floor Floor drain system view D The floor drain system requires a siphon break that may be purchased separat...

Page 13: ...ipe Check with a qualified electrician if you are not sure the washer is properly grounded Do not have a fuse in the neutral or ground circuit GROUNDING INSTRUCTIONS For a grounded cord connected washer This washer must be grounded In the event of a malfunction or breakdown grounding will reduce the risk of electrical shock by providing a path of least resis tance for electric current This washer ...

Page 14: ...her is to be transported at a later date call your local service center To avoid suspension and structural damage your machine must be properly set up for re location by a certified technician CONNECT THE INLET HOSES Insert new flat washers supplied into each end of the inlet hoses Firmly seat the wash ers in the couplings Connect the inlet hoses to the water faucets Make sure the washer drum is e...

Page 15: ...rotects your floors from damage due to water leakage Read and follow these instructions Remove drain hose from the washer Gently pull the corrugated drain hose from the shipping clips 1 Attach the hot water hose to the wash er s hot H water inlet valve Screw on coupling by hand until it is seated on the washer 2 Attach the cold water hose to the washer s cold C water faucet Screw on coupling by ha...

Page 16: ... ened If the nuts are not tight against the washer cabinet the washer may vibrate 4 Slide the washer to its final location 5 The washer should not move front to back side to side or diagonally when pushed on its top edges 6 Confirm the levelness of the washer To keep drain water from going back into the washer Do not straighten the drain hose and do not force excess drain hose into standpipe Hose ...

Page 17: ...re on 6 Check for leaks around faucets and inlet hoses WARNING Electrical Shock Hazard Plug into a grounded 3 prong outlet Do not remove ground prong Do not use an adapter Do not use an extension cord Failure to follow these instructions can result in death fire or electrical shock Use only HE High Efficiency detergent 7 Plug into a grounded 3 prong outlet 8 Read Washer Use page 3 2 9 To test and ...

Page 18: ...2 10 NOTES ...

Page 19: ... time ADAPTIVE VARIABLE SPEED MOTOR The motor adapts to the load size and to the cycle selected to give the optimum cleaning rinsing andspinningconditions Themotorcan handle slow speeds needed for delicate items and is powerful enough to drive an average clothes load up to a high speed spin SPIN SPEEDS This washer automatically selects the spin speed based on the cycle selected DYNAMIC BALANCE Apr...

Page 20: ...ng that has ever had any type of oil on it including cooking oils Doing so can result in death explosion or fire The following is a guide to using the washer Please refer to specific sections of this manual for more detailed information Do not store laundry products on the top sur face of this washer Vibration is normal during operation STARTING THE WASHER WASHER USE ...

Page 21: ... s recom mended amount for a medium sized load This initialcycleservestoensuretheinteriorisclean before washing clothes check under the rubber rim at the front of the tub for small items 2 Close the washer door by pushing it firmly until the lock clicks The washer door will remain locked during the wash cycle NOTE There is a routine at the beginning of each cycle to avoid unintended use of the was...

Page 22: ... failures and noticeable mold or mildew HE de tergents are made to produce the right amount of suds for the best performance Follow the manufacturer s instructions to determine the amount of detergent to use Use only HE High Efficiency detergent To fill dispenser compartments 1 Pull out the dispenser drawer 2 Add the desired laundry products to the proper compartment 3 Push in the dispenser drawer...

Page 23: ...er is operating Follow the manufacturer s instructions to determine the amount of detergent to use NOTE Overfilling could cause an oversudsing condition Chlorine bleach compartment Letter C in Dispenser Illustration Add NO MORE THAN 1 2 cup 120 mL liquid chlorinebleachtothiscompartment Thebleach will be automatically diluted and dispensed at the best time during the first rinse after the wash cycl...

Page 24: ...d on your water pressure water temperature de tergent and clothes load The cycle time will be extended if oversudsing occurs or the load is unbalanced The oversuds routine removes extra suds and assures proper rinsing of your garments The options you select will also af fect the cycle times that are shown in the Pre set Cycle Settings table The Estimated Time Remaining can change to much longer ti...

Page 25: ... care Use mesh garment bags to wash undergar ments such as underwire bras items with strings and small items such as socks Clean Washer Use the Clean Washer cycle once a month to keep the inside of your washer fresh and clean This cycle uses a higher water level Use with AFFRESH washer cleaner tablet or liquid chlorine bleach to thoroughly clean the inside of your washing machine This cycle should...

Page 26: ...ashing during the wash and rinse cycles These new sounds and pauses are part of normal washer opera tion See Troubleshooting OPTIONS AND MODIFIERS You can customize your wash by adding op tions to your cycle selections Not all Options are available with all cycles See the Laundry Guide section for an overview of possible options for each Wash Cycle selection If an option is available with a select...

Page 27: ... water temperature setting To change the water temperature se lect the WASH TEMP button until the desired setting is illuminated Select a water temperature based on the type of load you are washing Use the warmest wash water safe for fabrics Follow garment label instructions The water temperature for all rinse cycles is cold Cold rinses save energy Temperature Guide Wash Water Temperature Suggeste...

Page 28: ... C Delay Wash Pre wash Extra Rinse Wrinkle Release Extended Spin Gentle Spin Normal Normally soiled cotton and linens Quick Wash Small loads of 2 3 lightly soiled cotton polyester nylon and cotton blends Delicate Curtains and delicate clothing dresses skirts shirts and blouses Clean Washer No clothes use AFFRESH washer cleaner or chlorine bleach Drain Spin All loads Rinse Spin All loads Heavy Duty...

Page 29: ...leaning process Ifnecessary thecleaningcyclemaybeinter rupted by pressing the CANCEL DRAIN but ton This will stop the cycle A RINSE SPIN cyclemustthenberuntothoroughlyrinsethe remaining bleach from the washer Failure to do so will cause damage to the washer and clothing added to the next cycle Begin procedure 1 Open the washer door and remove any clothing or items from the washer 2 Using the AFFRE...

Page 30: ...ER INLET HOSES Replace inlet hoses after five years of use to reduce the risk of hose failure Periodically in spect and replace inlet hoses if bulges kinks cuts wear or leaks are found When replacing your inlet hoses record the date of replacement VACATION STORAGE MOVING CARE Install and store your washer where it will not freeze Because some water may stay in the hoses freezing can damage your wa...

Page 31: ...cord 3 Disconnect the drain hose from the drain system and attach to rear panel clips 4 Shut off both water faucets 5 Disconnect the water inlet hoses from fau cets then drain the hoses and clip them to the rear panel of the washer 6 IMPORTANT Call service Do not reuse transport bolts Unit must be transported in the upright position To avoid suspen sion and structural damage your machine must be p...

Page 32: ... All four feet of the washer must be in firm contact with the floor If the washer is on a pedestal the washer must be secured to the pedestal and all four pedestal feet must be in firm contact with the floor Washer making a different noise Aswithanynewproduct youwillhearsounds thatyouarenotaccustomedto Youmayhear various sounds when the door is locked or unlocked andduringthewashing rinsing or spi...

Page 33: ...r See Washer Care page 3 12 for details Are the laundry additives in the correct dispenser compartment Add the correct amounts of detergent fabric softener or liquid chlorine bleach to the cor rect compartments Add powdered or liquid color safebleachtotheMainWashcompart ment Is there water in the dispenser at the end of the cycle A small amount of water will remain in the dispenser compartment Thi...

Page 34: ...ed for proper operation of the washer Has a cycle been selected but START has not been selected and held for 1 second Press and hold START for 1 second Was the door open after completion of last cycle The door must be opened and closed again to start a new cycle WASHER CONTINUES TO FILL OR DRAIN DRAIN CYCLE SEEMS STUCK Is the top of drain hose lower than 30 76 cm on washer The top of the drain hos...

Page 35: ...ed Select a cycle with a higher spin speed Did you wash a single item or bulky items or have you overloaded the washer Asingleitem bulkyitems oroverloadingmay cause imbalance Add items or try to evenly distribute your wet laundry in the drum and start a Drain Spin cycle If the laundry is still wet take half of the load out of the washer and try again Did you use HE detergent Sudsduringrinseandspin...

Page 36: ...s washer Add liquid fabric softener to the fabric softener compartment Did you use powdered detergent in a low speed cycle Consider using liquid detergent Did you use Quick Wash on a large load For best results use Quick Wash for small lightly soiled loads LOAD IS WRINKLED TWISTED TANGLED Did you unload the washer promptly Unload the washer as soon as it stops Did you use the right cycle for the l...

Page 37: ...he 2008 24 Front Loading Automatic Washer The components and their locations are shown below Line Filter Water Inlet Valves Tub Assembly Basket Drive Motor Motor Control Unit ECO Valve Pressure Switch Detergent Dispenser Not Shown Console Touchpad LED Assembly Door Switch Assembly Drain Pump Temperature Sensor ...

Page 38: ...on the cover and release the cover from the slots in the unit then lift the cover off the unit 5 To remove the console a Pull the detergent dispenser drawer out as far as it will go then press down on the release tab and remove the drawer from the unit WARNING REMOVING THE CONSOLE THE TOUCHPAD LED ASSEMBLY AND CENTRAL CONTROL UNIT Console Top Cover Screws c Remove two screws from the top edge of t...

Page 39: ...de of the console outward and re lease the console Release 2 Console Locking Tabs Touchpad LED Assembly Locking Tab e Disconnect wire harnesses from cen tral control unit touchpad LED assem bly and remove console Central Control Unit Touchpad LED Assembly 7 To remove the central control unit a After removing touchpad LED assem bly replace central control unit and console as a complete assembly Cen...

Page 40: ... REMOVING THE WATER INLET VALVE Water Inlet Valve 5 Depress the locking tabs see the top right photo and pull the wire connec tors out of the hot and cold bleach water inlet valve solenoid terminal holders Loosen the clamp and pull the water in let hose off the water inlet valves 7 At the rear of the washer remove the screws from the water inlet valve Rotate the valve to the right and push it into...

Page 41: ...ove the front cover from the washer see page 4 9 for the procedure WARNING REMOVING THE PRESSURE SWITCH 4 Press and release the two wire connec tor locking arms and pull the connectors off the pressure switch 5 Pull the pressure hose off the pressure switch fitting 6 Unsnap the pressure switch off the pres sure switch holder then remove the switch from the washer Pressure Hose Wire Connectors Pres...

Page 42: ...three wire connectors from the line filter NOTE Press and re lease the locking arm on the 2 wire con nector to disconnect it from the filter 5 To remove the power supply cord a Remove the screw from the green ground wire b Pull the connectors with the white and black wires from the line filter termi nals 4 To remove the line filter a Remove the hex head screws from the line filter b Position the l...

Page 43: ...access the power supply cord on the rear panel d Remove hex head screw to release power supply cord strain relief Power Supply Cord Strain Relief d Remove power supply cord strain re lief and remove power cord Hex Head Screw Power Supply Cord Strain Relief ...

Page 44: ...the procedure WARNING REMOVING THE DETERGENT DISPENSER ASSEMBLY Detergent Dispenser 4 Remove the console from the washer see step 5 on page 4 2 for the proce dure 5 Loosen the clamp and remove the water feed tube from the dispenser 8 Loosen the clamps and remove the water supply tubes from the detergent dispenser 9 Slide the dispenser releasing it from the cabinet frame Detergent Dispenser Water F...

Page 45: ...f the front panel and push the bellows inside the front panel Door Switch Assembly Screws Retaining Wire REMOVING THE FRONT PANEL ASSEMBLY 7 Remove the two screws from the door switch assembly and two screws from door lock assembly Door Lock Assembly Screws Electrical Shock Hazard Disconnect power before servicing Replace all parts and panels before operating Failure to do so can result in death o...

Page 46: ...4 10 6 Close the washer door 7 Remove the three hex head screws from the bottom of the front panel and remove the panel from the unit Front Panel Bottom Screws ...

Page 47: ...see page 4 2 for the procedures 4 Remove the lower front access panel see step 3 on page 4 9 for the proce dure 5 Open the washer door Electrical Shock Hazard Disconnect power before servicing Replace all parts and panels before operating Failure to do so can result in death or electrical shock WARNING 6 Using a small screwdriver or a pair of long nosed pliers pull the tension spring on the retain...

Page 48: ...ew counterclockwise until the clamp is loose enough to remove it from around the bellows see the top right photo NOTE It may be necessary to com pletely remove the screw from one end of the clamp c Close the washer door d Remove the three hex head screws from the bottom of the front panel and remove the panel from the unit Front Panel Bottom Screws e Disconnect the two connectors from the door swi...

Page 49: ...ve the bellows retaining clamp from around the bellows e Pull the bellows off the front of the tub Remove Bellows REASSEMBLY NOTE When you reinstall the bellows be sure to position the weep holes at the bottom as shown below Bellows Weep Holes ...

Page 50: ...P 4 Using a shallow pan to catch the water unscrew the filter from the drain pump and drain the water from the pump Drain Pump 5 Loosen the clamp and remove the pump to tub hose from the drain pump 6 Loosen the clamp and remove the pump to drain hose from the drain pump REASSEMBLY NOTE When you reconnect the pump to tub hose align the tab s with the marks on the drain pump Drain Pump Filter Pump T...

Page 51: ...4 15 8 Depress the tab on the wire connector and disconnect the wire connector from the terminals 9 Remove the wires from the clip and re move the drain pump from the washer Wire Clip Wire Connector ...

Page 52: ...ct power before servicing Replace all parts and panels before operating Failure to do so can result in death or electrical shock 1 Unplug washer or disconnect power 2 Turn off the water supply to the washer 3 Remove the front access panel see page 4 9 for the procedure WARNING 4 Using a shallow pan to catch the water unscrew the filter from the drain pump and drain the water from the pump Drain Pu...

Page 53: ...OL UNIT 4 Unclip wire harness from motor controller holders 5 Remove the wire tie from the cover 6 Remove two screws holding motor con trol to unit 1 Unplug washer or disconnect power 2 Turn off the water supply to the washer 3 Remove the front access panel see page 4 9 for the procedure Motor Control Unit Motor Control Unit Harness Holder Harness Holder Wire Tie Screws Continued on the next page ...

Page 54: ...pose wire connectors Motor Control Unit Wire Connectors 9 Push release tabs and release two front wire connectors 10 Rotate motor controlller and release tab to one rear wire connector Motor Control Unit Wire Connector 11 Remove motor control out of unit Drain Hose Holder Motor Control Unit Wire Cover ...

Page 55: ...ct power 2 Turn off the water supply to the washer 3 Remove the front access panel see page 4 9 for the procedure WARNING REMOVING THE TEMPERATURE SENSOR 4 Disconnect the wire connector from the temperature sensor 5 Loosen the 10 mm nut and pull the tem perature sensor out of mounting bracket Temperature Sensor Temperature Sensor Wire Connector Pull Temperature Sensor Out Of Heater 10 mm Nut ...

Page 56: ...the washer away from the wall 4 Remove the four plastic shipping bolt hole covers To remove a cover lift the rounded end to unhook the locking tab from the slot in the chassis and slide the cover off the rear panel see the top right photo 5 Remove the hex head screws arrows from the rear panel 6 Remove the rear panel WARNING REMOVING THE DRIVE BELT AND MOTOR Drive Belt Motor Lift Rounded End Slide...

Page 57: ...the tabs and pushing the standoff out of the mounting hole b Disconnect the wire connector from the motor terminals c Pull ground wire off of motor terminal d Remove the 13mm mounting bolt from the motor Motor Wire Connector Motor Mounting Bolt e Rotate the motor down and pull it to ward you so the bracket studs are out of the tub mounting holes and remove the motor Drive Motor Drive Motor Wire St...

Page 58: ...way from the wall 4 Remove the rear panel from the washer see page 4 20 for the procedure 5 Remove the drive belt from the pulley by rotating the pulley and pulling the belt off see the top right photo WARNING REMOVING THE BASKET DRIVE PULLEY Drive Belt 18 mm Nut Basket Drive Pulley 6 Use a large screwdriver and lock the pul ley then remove the 15 16 nut from the drive pulley 7 Pull the basket dri...

Page 59: ... 6 Pull the free end of the main water feed tube from the tub opening REASSEMBLY NOTE When you reconnect the water feed tube align the arrow on the tube with the line on the detergent dispenser WARNING REMOVING THE TUB AND BASKET 7 Remove the four hex head screws from the front frame and remove the frame Tube To Dispenser Water Feed Tube Tube To Tub 8 Remove the three 13mm bolts from the bottom fr...

Page 60: ...e the rear panel see page 4 20 for the procedure 17 Disconnect the pressure hose from the pressure switch Pressure Hose Pressure Switch 15 Remove the basket drive pulley from the basket shaft see page 4 22 for the pro cedure 16 Remove ground wire that is connected to the bearing hub and pull the wire out of the tub holes Ground Wire Screw Bearing Hub 10 Remove the two 13mm bolts from the top rear ...

Page 61: ...he base b Using a pair of pliers turn the top of the shock absorber 90 so that the locking tabs align with the slots in the tub and remove the shock absorber see the top right photo Locking Clip Tabs Turn Shock Absorber Here 22 Remove the end of the vent tube from the tub Unhook Tub Springs Remove Vent Tube WARNING Excessive Weight Hazard Use two or more people to move and install washer Failure t...

Page 62: ...ub clamps e Use a large flat blade screwdriver and pry the tub halves apart then lift the rear half of the tub off the front half see the top right photo f Lift the basket from the front half of the tub Pry Clamp Off Screwdriver Tub Clamp Pencil Marks Rear Half Of Tub Front Half Of Tub Basket b Remove the flat nuts from the tub Remove Flat Nuts ...

Page 63: ...f Tub Basket Hub 24 To replace the tub gasket pry the gas ket out of the slot and remove it NOTE The basket hub is molded into the rear half of the tub If it is worn and needs to be replaced replace the rear half of the tub ...

Page 64: ...4 28 NOTES ...

Page 65: ... the procedure for ac cessing the inlet cold bleach water valve To check the inlet cold bleach water valve so lenoids at the component terminals perform the following steps 1 Unplug washer or disconnect power 2 Disconnect the solenoid connector from the inlet cold bleach valve terminals 3 Set the ohmmeter to the R X 100 scale 4 Touch the ohmmeter test leads to the 1 and 2 cold water connector term...

Page 66: ...nector terminals The meter should indicate between 825 and 1115 Ω INLET HOT WATER VALVE SOLENOID To check the inlet hot water valve solenoid at the CCU perform the following steps 1 Unplug washer or disconnect power 2 Disconnect the inlet hot water valve so lenoid connector VHF3 see page 4 5 from the CCU 3 Set the ohmmeter to the R X 100 scale 4 Touch the ohmmeter test leads to the fol lowing conn...

Page 67: ... test leads to the pressure switch connector pins shown below Blow into the hose inlet of the pres sure switch to activate the diaphragm The meter should indicate 0 Ω for each measurement while the diaphragm is activated Water Level Setting Test Points Safe Level Pins 1 and 2 Low Range Pins 1 and 2 To check the pressure switch at the CCU per form the following steps 1 Unplug washer or disconnect p...

Page 68: ...the ohmmeter to the R X 1 scale 4 Touch the ohmmeter test leads to the fol lowing connector pins shown above The meter should indicate 0 Ω for each measurement Pins A and B Pins C and D To check the line filter at the CCU perform the following steps 1 Unplug washer or disconnect power 2 Disconnect the line filter connector IF2 see page 4 5 from the CCU 3 Set the ohmmeter to the R X 1 scale 4 Touch...

Page 69: ...r Switch Refer to page 4 14 for the procedure for ac cessing the door switch To check the door switch at the CCU perform the following steps 1 Unplug washer or disconnect power 2 Disconnect the door lock unlock sole noids connector DLS3 see page 4 5 from the CCU SET2 Temperature Sensor DU3 Door Switch PR2 Pressure switch Input low voltage 5 6 7 1 2 1 2 1 2 5 6 7 5 Disconnect the door switch connec...

Page 70: ...he drain pump 3 Set the ohmmeter to the R X 1 scale 4 Touch the ohmmeter test leads to the drain pump terminals The meter should indicate approximately 28 Ω To check the drain pump at the CCU perform the following steps 1 Unplug washer or disconnect power 2 Disconnect the drain pump connector DP2 see page 4 5 from the CCU 3 Set the ohmmeter to the R X 1 scale 4 Touch the ohmmeter test leads to con...

Page 71: ... meter should indicate as shown in the chart below To check the temperature sensor at the CCU perform the following steps 1 Unplug washer or disconnect power 2 Disconnect the temperature sensor con nector SET2 see page 4 5 from the CCU 3 Set the ohmmeter to the R X 1K scale 4 Touch the ohmmeter test leads to con nector pins 1 and 2 The meter should indicate as shown in the chart below Temperature ...

Page 72: ...ectrical shock WARNING DRIVE MOTOR Refer to page 4 23 for the procedure for ac cessing the drive motor 1 Unplug washer or disconnect power 2 Disconnect the connector from the drive motor 3 Set the ohmmeter to the R X 1 scale 4 Touch the ohmmeter test leads to the following motor pins For each measure ment use the following table 10 9 8 7 6 5 4 3 2 1 ...

Page 73: ...0 ohms per volt DC or greater Check all connections before replacing components Look for broken or loose wires failed terminals or wires not pressed into connections far enough Apotentialcauseofacontrolnotfunctioning is corrosion on connections Observe connections and check for continuity with an ohmmeter Connectors Look at top of connector Check for broken or loose wires Check for wires not press...

Page 74: ...ondition and properly connected to tub and pressure switch 1 Verify there is not a siphon problem 2 Unplug washer or disconnect power 3 Verifywire harness connections to inlet valves pressure switch drain pump and Central Control Unit CCU 4 Check all hoses for possible leaks 5 Plug in washer or reconnect power 6 Verify pressure switch operation 7 Verify CCU operation by running a Quick Diagnostic ...

Page 75: ...tes door will be unlocked in order to cut off the valves power Then if overflow s till happens start pump again Turn off hot and cold water faucets and unplug the unit before servicing F02 Possible Causes Procedure 1 Check the drain hose and make sure it is not plugged or kinked 2 Unplug washer or disconnect power if water still flows into the washer replace the water valve 3 Check wire harness co...

Page 76: ...creased to 0rpm At the second occurrence in the same wash phaseit will go to ERROR mode F07 Possible Causes Procedure 1 Run Quick Diagnostics Test to check motor drive system 2 Unplug washer or disconnect power 3 Check wire harness connections to the motor and Central Control Unit CCU 4 Check the drive system for any worn or failed components 5 Plug in washer or reconnect power 6 Check the CCU by ...

Page 77: ... the rear seal may not be seated flush against rear bearings 3 Check the drum s fixation PRESSURE SWTICH ERROR The wash level and level heater safety are switched on at the same time F23 Possible Causes Procedure 1 Unplug washer or disconnect power 2 Check wire harness connections to pressure switch and Central Control Unit CCU 3 Check connections of the CCU board within the housing 4 Check the pr...

Page 78: ...ntral Control Unit CCU DOOR SWITCH ERROR Door is not detected to be open and close for 3 continuous cycles F29 Possible Causes Procedure 1 Power on the machine and rotate knob to any cycle position open the door and then close Then press start button to continue to see if the error cleared If the failure displaycondition still exists go to step 2 2 Run Quick Diagnostics Test to check door lock sys...

Page 79: ... a RINSE SPIN cycle Run a NORMAL cycle without adding any detergent This should clear the unit of the excess detergent 1 Check the drain hose and make sure it is not plugged or kinked 2 Is the drain standpipe higher than 9 feet This can cause pump cavitations resulting in same failure code 3 Unplug washer or disconnect power 4 Check wire harness connections to the drain pump pressure switch and Ce...

Page 80: ...tarting Universal Test Mode 1 Close the door 2 Rotate the knob and select the CLEAN WASHER cycle 3 Press CANCEL DRAIN button for 2 times and then press START button for 2 times within 5 seconds 4 Upon release and after door locked all console LED lights will turn ON except option LED 5 Press the option buttons one at a time to check the User Interface 6 Following steps are automatically driven or ...

Page 81: ...Door lock system F13 0 Phase LED rolling Checks the EEPROM data s validity Pump turns ON if the water level is detected to be above the wash level Drain system EEPROM test F03 F05 F14 F21 F23 F24 F26 F30 8 All display led are turned on UI option led will be turned on after options are pushed User interface F21 F25 1 Turns hot valve inlet on About 15s Turns bleach valve inlet on About 15s Turns col...

Page 82: ...SELECTION mode 1 PAUSE mode Press and hold CANCEL DRAIN button for 3 seconds for reset then switch knob to enter PROGRAM mode 2 FAILURE mode Switch knob to enter PROGRAM mode 3 EXECUTION mode Press and hold CANCEL DRAIN button for 3 seconds for reset then switch knob to enter PROGRAM mode 4 STANDBY mode Press START button or switch knob to enter PROGRAM mode 5 DELAY START mode Switch knob to enter...

Page 83: ...e Checked Failure code for failure mode OFF Door locks Door lock system F13 1 Phase LED rolling Checks the EEPROM data s validity Pump turns ON if the water level is detected to be above the wash level Drain system EEPROM test F03 F05 F14 F21 F23 F24 F26 F30 1 Turns hot valve inlet on About 15s Turns bleach valve inlet on About 15s Turns cold valve inlet on About 15s Fill by cold water inlet valve...

Page 84: ... harness 4 Verify that the CCU encoder and the knob are both at the off position before assembling 5 Plug in washer or reconnect power Electrical Shock Hazard Disconnect power before servicing Replace all parts and panels before operating Failure to do so can result in death or electrical shock WARNING ELECTRONIC ASSEMBLIES REMOVAL OR REPLACEMENT To remove LED assembly 1 Unplug washer or disconnec...

Page 85: ...asher or reconnect power 7 Check drain pump 8 Verify CCU operation by running a Quick Diagnostic Test or any cycle 9 Check Knob assemblyon the CCU to ensure the direction is properly oriented See page 9 CONTROL WON T ACCEPT SELECTIONS 1 Switch knob to OFF position 2 Drain the unit and then check that the drain hose and drain pump filter are clear of foreign objects 3 Check the button LED assembly ...

Page 86: ...ilter are clear of foreign objects 6 Plug in washer or reconnect power 7 Verify CCU operation by running a Quick Diagnostic Test or any cycle MACHINE VIBRATES 1 Remove shipping system 2 Check installation 3 Check leveling feet INCORRECT WATER TEMPERATURE 1 Check that the inlet hoses are connected properly 2 Unplug washer or disconnect power 3 Check water temperature sensor for an abnormal conditio...

Page 87: ...7 1 WIRING DIAGRAMS WASHER Double Valve ...

Page 88: ...7 2 NOTES ...

Page 89: ...E PROFESSIONAL IN CANADA FOR PRODUCT SPECIFICATIONS AND WARRANTY INFORMATION CALL 1 800 461 5681 FOR TECHNICAL ASSISTANCE WHILE AT THE CUSTOMER S HOME CALL THE TECHNICALASSISTANCE LINE 1 800 488 4791 HAVE YOUR STORE NUMBER READY TO IDENTIFY YOU AS AN AUTHORIZED IN HOME SERVICE PROFESSIONAL FOR WHIRLPOOL PRODUCTS 1 800 253 1301 FOR KITCHENAID PRODUCTS 1 800 422 1230 FOR ROPER PRODUCTS 1 800 447 673...

Page 90: ...CORPORATION ...

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