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Adjustable Half-width 

Freezer Shelf 

(on some models)

To remove and replace the shelf: 

1. Remove the shelf by lifting the shelf up and pulling straight 

out.

2. Replace the shelf over the supports and lower it into place.

Pull-out Freezer Floor 

(on some models)

To remove and replace the freezer floor:

1. Lift both back “fences” up and out.

2. Remove the freezer floor by pulling it out about 1 in (25.40 

mm) with one hand around the air tower section (center back) 
and one hand at center front.

3. Lift up floor at rear until hooks release from cabinet and pull 

the floor out the rest of the way.

4. Replace the freezer floor by sliding the floor straight in until 

the hooks drop into place at rear of cabinet.

5. Replace “fences” by aligning pins with socket in the floor, and 

pushing down until they snap into place.

DOOR FEATURES

Your model may have some or all of these features. Features that 
can be purchased separately as product accessories are labeled 
with the word “Accessory.” Not all accessories will fit all models. 
If you are interested in purchasing one of the accessories, please 
call the toll-free number on the cover or in the "Assistance or 
Service" section.

Door Rails

The door rails may be removed for easier cleaning. 

Snap-on Door Rails

To remove and replace the rails:

1. Remove the rails by pushing in slightly on the front of the 

bracket while pulling out on the inside tab. Repeat these 
steps for the other end of the rail.

2. Replace the rails by aligning the ends of the brackets with the 

buttons on the sides of the door liner. Firmly snap bracket 
and rail assembly onto the tabs above the shelf as shown.

Drop-in Door Rails

To remove and replace the rails:

1. Remove the rails by pulling straight up on each end of the rail.

2. Replace the rails by sliding the shelf rail into the slots on the 

door and pushing the rail straight down until it stops.

Door Bins 

(on some models)

To remove and replace the bins:

1. Remove the bin by lifting it up and pulling it straight out. 

2. Replace the bin by sliding it in above the desired support and 

pushing it down until it stops.

Can Rack

(on some models - Accessory)

To remove and replace the rack:

1. Remove the rack by lifting it up and pulling straight out.

2. Replace the rack by holding it above the desired support and 

pushing the rack back and down until it stops.

Adjustable Utility 

Compartment & Tray 

(on some models)

The utility compartment and tray slide from one side to the other 
for more flexible storage. The tray fits on either side of the utility 
compartment or partially underneath it. Try moving it to different 
positions to find the option that works best for you.

To install the utility compartment and tray:

1. Insert the front of the utility tray into the slot on the back of 

the shelf rail. Lower the back of the tray into position.

Summary of Contents for ST21PKXJW00

Page 1: ...TOP MOUNT REFRIGERATOR Use CareGuide Table of Contents 2 2205261 ...

Page 2: ...ERATOR FEATURES 11 Refrigerator Shelves 11 Lateral Adjustable Shelf 11 Meat Drawer and Cover 12 Chilled Meat Drawer 12 Crisper and Crisper Cover 12 Crisper Humidity Control 13 Utility or Egg Bin 13 Wine or Can Bottle Rack 13 FREEZER FEATURES 14 Ice Maker 14 Freezer Shelf 14 Adjustable Half width Freezer Shelf 15 Pull out Freezer Floor 15 DOOR FEATURES 15 Door Rails 15 Door Bins 15 Can Rack 15 Adju...

Page 3: ...n this manual and on your appliance Always read and obey all safety messages This is the safety alert symbol This symbol alerts you to potential hazards that can kill or hurt you and others All safety messages will follow the safety alert symbol and either the word DANGER or WARNING These words mean IMPORTANT SAFETY INSTRUCTIONS WARNING To reduce the risk of fire electric shock or injury when usin...

Page 4: ...may be packaged in the Interior FeaturePak Follow the instructions contained in the package for proper assembly IMPORTANT Depending on your model do not remove any permanent instruction labels inside your refrigerator or the Tech Sheet that is fastened behind the base grille Depending on your model do not remove the white Styrofoam insert that is located behind the control panel on the ceiling of ...

Page 5: ...rcing type or in 4 76 mm saddle valve which reduces water flow and clogs more easily Cold water supply The ice maker water valve contains a flow washer which is used as a water pressure regulator The ice maker needs to be connected to a cold water line with water pressure between 30 and 120 psi If a problem occurs call your utility company Connecting to water line 1 Unplug refrigerator or disconne...

Page 6: ...the wall Move to step 2 2 Turn shut off valve ON Check for leaks Tighten any connections including connections at the valve or nuts that leak 1 Tube Clamp 2 Copper Tubing 3 Compression Nut 4 Valve Inlet 3 The ice maker is equipped with a built in water strainer If local water conditions require periodic cleaning or a well is your source of water supply a second water strainer should be installed i...

Page 7: ...l optional 1 Door Hinge Hole Plug 1 Flat Head Handle Screws 2 Freezer Handle 1 Cabinet Hinge Hole Plugs 1 Door Handle Sealing Screws 1 Door Stop Screw 2 Door Stop 3 4 1 Door Handle Seal Screw Front 1 2 1 1 2 1 1 1 2 1 5 6 1 7 1 Door Handle 1 6 2 1 Flat Head Handle Screw 2 Refrigerator Handle 3 Handle Screw 6 3 1 2 3 2 Screw Cover Side View Front View 1 Bottom Hinge 2 Hex Head Hinge Screws Base Gri...

Page 8: ...hown see Graphic 4 5 Remove door handle seal screw front Move to opposite side of refrigerator door as shown see Graphic 7 6 Remove door stop Move to opposite side of refrigerator door as shown see Graphic 5 7 Position refrigerator handle on opposite side of the refrigerator door as shown see Graphic 6 3 Drive top two screws in handle first Align lower portion of handle and drive bottom screw 8 Al...

Page 9: ... cycle begins and ends Also the Thermostat Control or Refrigerator Control depending on the model will click when cycling on and off Rattling noises may come from the flow of refrigerant the water line or items stored on top of the refrigerator Your refrigerator is designed to run more efficiently to keep your food items at the desired temperature The high efficiency compressor may cause your new ...

Page 10: ...ld refrigerator usage The controls are set correctly when milk or juice is as cold as you like and when ice cream is firm For models with two controls The Refrigerator Control functions as the thermostat for the entire product refrigerator and freezer sections The higher the number setting the longer the compressor will run to keep the temperature colder The Freezer Control adjusts the cold air fl...

Page 11: ...shelf frame by tilting it up at the front and lifting it out of the shelf supports 2 Replace the shelf frame by guiding the rear shelf hooks into the shelf supports Tilt the front of the shelf up until rear shelf hooks drop into the shelf supports 3 Lower the front of the shelf and check to make sure that the shelf is securely in position LateralAdjustableShelf onsomemodels To slide the shelf from...

Page 12: ...lace the meat drawer IMPORTANT Do not clean glass meat drawer covers with warm water when they are cold Glass meat drawer covers may break if exposed to sudden temperature changes or impact such as bumping For your protection tempered glass is designed to shatter into many small pebble size pieces This is normal NOTE Glass meat drawer covers are heavy Use special care when removing them to avoid i...

Page 13: ...humidity in the moisture sealed crisper Adjust the control to any setting between LOW and HIGH LOW open lets moist air out of the crisper for best storage of fruits and vegetables with skins Fruit Wash let dry and store in refrigerator in plastic bag or crisper Do not wash or hull berries until they are ready to use Sort and keep berries in original container in crisper or store in a loosely close...

Page 14: ...Discard the first three batches of ice produced to avoid impurities that may be flushed out of the system The quality of your ice will be only as good as the quality of the water supplied to your ice maker Avoid connecting the ice maker to a softened water supply Water softener chemicals such as salt can damage parts of the ice maker and lead to poor quality ice If a softened water supply cannot b...

Page 15: ... pushing in slightly on the front of the bracket while pulling out on the inside tab Repeat these steps for the other end of the rail 2 Replace the rails by aligning the ends of the brackets with the buttons on the sides of the door liner Firmly snap bracket and rail assembly onto the tabs above the shelf as shown Drop in Door Rails To remove and replace the rails 1 Remove the rails by pulling str...

Page 16: ...leaners Dry thoroughly with a soft cloth For additional protection against damage to painted metal exteriors apply appliance wax or auto paste wax with a clean soft cloth Do not wax plastic parts 5 Clean the condenser coils regularly Coils may need to be cleaned as often as every other month This may help save energy Style 1 Condenser coils behind base grille Remove the base grille see the Base Gr...

Page 17: ...rator has an automatic ice maker Turn off the water supply to the ice maker at least one day ahead of time Disconnect the water line from the back of the refrigerator When the last load of ice drops raise the wire shut off arm to the OFF up position or move the switch to the OFF right setting 2 Remove all food from the refrigerator and pack all frozen food in dry ice 3 Depending on your model turn...

Page 18: ...r arm with a plastic utensil Refer to the Ice Maker Operation section Does the ice maker mold have water in it or has no ice been produced Check to see if your refrigerator has been connected to your home water supply and the supply shut off valve is turned on Refer to the Connecting the Refrigerator to a Water Source section NOTE If not due to any of the above there may be a problem with the wate...

Page 19: ...n gaskets and the surface that they touch Rub a thin coat of paraffin wax on the gaskets following cleaning Does the refrigerator wobble or seem unstable Level the refrigerator Refer to the Door Closing and Alignment section Were the doors removed during product installation and not properly replaced Remove and replace the doors according to the Refrigerator Doors Removing Reversing optional and R...

Page 20: ... product failure 6 Repairs to parts or systems resulting from unauthorized modifications made to the appliance 7 Replacement parts or repair labor costs for units operated outside the United States WHIRLPOOL CORPORATION SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES Some states do not allow the exclusion or limitation of incidental or consequential damages so this exclusion or limitat...

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