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4. Plug in refrigerator or reconnect power.

Power Interruptions

If the electricity in your house goes off, call the power company 
and ask how long it will be off.

1. If the power will be out for 24 hours or lesskeep both 

refrigerator doors closed to help food stay cold and frozen.

2. If the power will be out for more than 24 hours:

a) Remove all frozen food and store it in a frozen food locker.

OR

b) Place 2 lbs (907 g) of dry ice in the freezer for every cubic 

foot (28 L) of freezer space. This will keep the food frozen 
for two to four days.

OR

c) If neither a food locker nor dry ice is available, consume 

or can perishable food at once.

REMEMBER: A full freezer stays cold longer than a partially filled 
one. A freezer full of meat stays cold longer than a freezer full of 
baked goods. If you see that food contains ice crystals, it may be 
refrozen, although the quality and flavor may be affected. If the 
condition of the food is poor, dispose of it.

Vacation and Moving Care

Vacations

If you choose to leave the refrigerator on while you’re away, 
use these steps to prepare your refrigerator before you leave.

1. Use up any perishables and freeze other items.

2. If your refrigerator has an automatic ice maker:

Raise wire shut-off arm to OFF (up) position or move the 
switch to the OFF (right) setting.

Shut off water supply to the ice maker.

3. Empty the ice bin.

If you choose to turn the refrigerator off before you leave, 
follow these steps. 

1. Remove all food from the refrigerator.

2. If your refrigerator has an automatic ice maker:

Turn off the water supply to the ice maker at least one day 
ahead of time.

When the last load of ice drops, raise the wire shut-off 
arm to the OFF (up) position or move the switch to the 
OFF (right) setting.

3. Depending on your model, turn the Thermostat Control or 

Refrigerator Control to OFF. See the “Setting the Controls” 
section.

4. Clean refrigerator, wipe it, and dry well.

5. Tape rubber or wood blocks to the tops of both doors to prop 

them open far enough for air to get in. This stops odor and 
mold from building up.

Moving

When you are moving your refrigerator to a new home, follow 
these steps to prepare it for the move.

1. If your refrigerator has an automatic ice maker:

Turn off the water supply to the ice maker at least one day 
ahead of time.

Disconnect the water line from the back of the 
refrigerator.

When the last load of ice drops, raise the wire shut-off 
arm to the OFF (up) position or move the switch to the 
OFF (right) setting.

2. Remove all food from the refrigerator and pack all frozen food 

in dry ice.

3. Depending on your model, turn the Thermostat Control or 

Refrigerator Control to OFF. See the “Setting the Controls” 
section.

4. Unplug the refrigerator.

5. Empty water from the defrost pan.

6. Clean, wipe, and dry thoroughly.

7. Take out all removable parts, wrap them well, and tape them 

together so they don’t shift and rattle during the move.

8. Depending on the model, raise the front of the refrigerator so 

it rolls more easily OR screw in the leveling legs so they don't 
scrape the floor. See the “Door Closing” or “Leveling Your 
Refrigerator” section, depending on your model.

9. Tape the doors shut and the power cord to the refrigerator 

cabinet.

When you get to your new home, put everything back 
and refer to the “Installing Your Refrigerator” section for 
preparation instructions. Also, if your refrigerator has an 
automatic ice maker, remember to reconnect the water supply to 
the refrigerator.

TROUBLESHOOTING

Try the solutions suggested here first in order to avoid the 
cost of an unnecessary service call.

Your refrigerator will not operate

Is the power supply cord unplugged?
Firmly plug the cord into a live outlet with proper voltage.

Has a household fuse or circuit breaker tripped?
Replace the fuse or reset the circuit.

Is the Refrigerator Control turned to the OFF position?
Refer to the “Setting the Control(s)” section.

Is the refrigerator defrosting?
Recheck to see if the refrigerator is operating in 30 minutes. 
Your refrigerator will regularly run an automatic defrost cycle.

The lights do not work

Is the power supply cord unplugged?
Firmly plug the cord into a live outlet with proper voltage.

Is a light bulb loose in the socket?
Turn the refrigerator control to OFF. Disconnect the 
refrigerator from the electrical supply. Gently remove the bulb 
and reinsert. Then reconnect the refrigerator to the electrical 
supply and reset the refrigerator control.

Has a light bulb burned out?
Replace with an appliance bulb of the same wattage, size, 
and shape. See the “Changing the Light Bulb(s)” section.

Summary of Contents for ST21PKXJW00

Page 1: ...TOP MOUNT REFRIGERATOR Use CareGuide Table of Contents 2 2205261 ...

Page 2: ...ERATOR FEATURES 11 Refrigerator Shelves 11 Lateral Adjustable Shelf 11 Meat Drawer and Cover 12 Chilled Meat Drawer 12 Crisper and Crisper Cover 12 Crisper Humidity Control 13 Utility or Egg Bin 13 Wine or Can Bottle Rack 13 FREEZER FEATURES 14 Ice Maker 14 Freezer Shelf 14 Adjustable Half width Freezer Shelf 15 Pull out Freezer Floor 15 DOOR FEATURES 15 Door Rails 15 Door Bins 15 Can Rack 15 Adju...

Page 3: ...n this manual and on your appliance Always read and obey all safety messages This is the safety alert symbol This symbol alerts you to potential hazards that can kill or hurt you and others All safety messages will follow the safety alert symbol and either the word DANGER or WARNING These words mean IMPORTANT SAFETY INSTRUCTIONS WARNING To reduce the risk of fire electric shock or injury when usin...

Page 4: ...may be packaged in the Interior FeaturePak Follow the instructions contained in the package for proper assembly IMPORTANT Depending on your model do not remove any permanent instruction labels inside your refrigerator or the Tech Sheet that is fastened behind the base grille Depending on your model do not remove the white Styrofoam insert that is located behind the control panel on the ceiling of ...

Page 5: ...rcing type or in 4 76 mm saddle valve which reduces water flow and clogs more easily Cold water supply The ice maker water valve contains a flow washer which is used as a water pressure regulator The ice maker needs to be connected to a cold water line with water pressure between 30 and 120 psi If a problem occurs call your utility company Connecting to water line 1 Unplug refrigerator or disconne...

Page 6: ...the wall Move to step 2 2 Turn shut off valve ON Check for leaks Tighten any connections including connections at the valve or nuts that leak 1 Tube Clamp 2 Copper Tubing 3 Compression Nut 4 Valve Inlet 3 The ice maker is equipped with a built in water strainer If local water conditions require periodic cleaning or a well is your source of water supply a second water strainer should be installed i...

Page 7: ...l optional 1 Door Hinge Hole Plug 1 Flat Head Handle Screws 2 Freezer Handle 1 Cabinet Hinge Hole Plugs 1 Door Handle Sealing Screws 1 Door Stop Screw 2 Door Stop 3 4 1 Door Handle Seal Screw Front 1 2 1 1 2 1 1 1 2 1 5 6 1 7 1 Door Handle 1 6 2 1 Flat Head Handle Screw 2 Refrigerator Handle 3 Handle Screw 6 3 1 2 3 2 Screw Cover Side View Front View 1 Bottom Hinge 2 Hex Head Hinge Screws Base Gri...

Page 8: ...hown see Graphic 4 5 Remove door handle seal screw front Move to opposite side of refrigerator door as shown see Graphic 7 6 Remove door stop Move to opposite side of refrigerator door as shown see Graphic 5 7 Position refrigerator handle on opposite side of the refrigerator door as shown see Graphic 6 3 Drive top two screws in handle first Align lower portion of handle and drive bottom screw 8 Al...

Page 9: ... cycle begins and ends Also the Thermostat Control or Refrigerator Control depending on the model will click when cycling on and off Rattling noises may come from the flow of refrigerant the water line or items stored on top of the refrigerator Your refrigerator is designed to run more efficiently to keep your food items at the desired temperature The high efficiency compressor may cause your new ...

Page 10: ...ld refrigerator usage The controls are set correctly when milk or juice is as cold as you like and when ice cream is firm For models with two controls The Refrigerator Control functions as the thermostat for the entire product refrigerator and freezer sections The higher the number setting the longer the compressor will run to keep the temperature colder The Freezer Control adjusts the cold air fl...

Page 11: ...shelf frame by tilting it up at the front and lifting it out of the shelf supports 2 Replace the shelf frame by guiding the rear shelf hooks into the shelf supports Tilt the front of the shelf up until rear shelf hooks drop into the shelf supports 3 Lower the front of the shelf and check to make sure that the shelf is securely in position LateralAdjustableShelf onsomemodels To slide the shelf from...

Page 12: ...lace the meat drawer IMPORTANT Do not clean glass meat drawer covers with warm water when they are cold Glass meat drawer covers may break if exposed to sudden temperature changes or impact such as bumping For your protection tempered glass is designed to shatter into many small pebble size pieces This is normal NOTE Glass meat drawer covers are heavy Use special care when removing them to avoid i...

Page 13: ...humidity in the moisture sealed crisper Adjust the control to any setting between LOW and HIGH LOW open lets moist air out of the crisper for best storage of fruits and vegetables with skins Fruit Wash let dry and store in refrigerator in plastic bag or crisper Do not wash or hull berries until they are ready to use Sort and keep berries in original container in crisper or store in a loosely close...

Page 14: ...Discard the first three batches of ice produced to avoid impurities that may be flushed out of the system The quality of your ice will be only as good as the quality of the water supplied to your ice maker Avoid connecting the ice maker to a softened water supply Water softener chemicals such as salt can damage parts of the ice maker and lead to poor quality ice If a softened water supply cannot b...

Page 15: ... pushing in slightly on the front of the bracket while pulling out on the inside tab Repeat these steps for the other end of the rail 2 Replace the rails by aligning the ends of the brackets with the buttons on the sides of the door liner Firmly snap bracket and rail assembly onto the tabs above the shelf as shown Drop in Door Rails To remove and replace the rails 1 Remove the rails by pulling str...

Page 16: ...leaners Dry thoroughly with a soft cloth For additional protection against damage to painted metal exteriors apply appliance wax or auto paste wax with a clean soft cloth Do not wax plastic parts 5 Clean the condenser coils regularly Coils may need to be cleaned as often as every other month This may help save energy Style 1 Condenser coils behind base grille Remove the base grille see the Base Gr...

Page 17: ...rator has an automatic ice maker Turn off the water supply to the ice maker at least one day ahead of time Disconnect the water line from the back of the refrigerator When the last load of ice drops raise the wire shut off arm to the OFF up position or move the switch to the OFF right setting 2 Remove all food from the refrigerator and pack all frozen food in dry ice 3 Depending on your model turn...

Page 18: ...r arm with a plastic utensil Refer to the Ice Maker Operation section Does the ice maker mold have water in it or has no ice been produced Check to see if your refrigerator has been connected to your home water supply and the supply shut off valve is turned on Refer to the Connecting the Refrigerator to a Water Source section NOTE If not due to any of the above there may be a problem with the wate...

Page 19: ...n gaskets and the surface that they touch Rub a thin coat of paraffin wax on the gaskets following cleaning Does the refrigerator wobble or seem unstable Level the refrigerator Refer to the Door Closing and Alignment section Were the doors removed during product installation and not properly replaced Remove and replace the doors according to the Refrigerator Doors Removing Reversing optional and R...

Page 20: ... product failure 6 Repairs to parts or systems resulting from unauthorized modifications made to the appliance 7 Replacement parts or repair labor costs for units operated outside the United States WHIRLPOOL CORPORATION SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES Some states do not allow the exclusion or limitation of incidental or consequential damages so this exclusion or limitat...

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