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11

REFRIGERATOR FEATURES

Your model may have some or all of these features. Features that 
can be purchased separately as product accessories are labeled 
with the word “Accessory.” Not all accessories will fit all models. 
If you are interested in purchasing one of the accessories, please 
call the toll-free number on the cover or in the "Assistance or 
Service" section.

Refrigerator Shelves

The shelves in your refrigerator are adjustable to meet your 
individual storage needs. Your model may have glass or wire 
shelves.

Storing similar food items together in your refrigerator and 
adjusting the shelves to fit different heights of items will make 
finding the exact item you want easier. It will also reduce the 
amount of time the refrigerator door is open, and save energy.

IMPORTANT: Do not clean glass shelves with warm water when 
they are cold. Shelves may break if exposed to sudden 
temperature changes or impact, such as bumping. For your 
protection, tempered glass is designed to shatter into many small 
pebble-size pieces. This is normal.

NOTE: Glass shelves are heavy. Use special care when removing 
them to avoid impact from dropping.

Slide-out Shelves (on some models)

To slide out shelf, carefully pull front of shelf toward you.

To slide in shelf, push shelf in until it stops.

To remove and replace a shelf in a metal frame:

1. Pull the shelf forward to the stop.

2. Tilt the front of the shelf up and lift it slightly as you pull the 

shelf from the frame.

3. Replace the shelf by guiding it back into the slots on the 

frame and pushing the shelf in past the stop.

Shelves and Shelf Frames
To remove and replace a shelf/frame:

1. Remove the shelf/frame by tilting it up at the front and lifting it 

out of the shelf supports.

2. Replace the shelf/frame by guiding the rear shelf hooks into 

the shelf supports. Tilt the front of the shelf up until rear shelf 
hooks drop into the shelf supports.

3. Lower the front of the shelf and check to make sure that the 

shelf is securely in position.

Lateral Adjustable Shelf 

(on some models)

To slide the shelf from side to side:

1. Lift up on the front of shelf and slide to the desired location.

2. Lower shelf to the level position.

NOTE: You do not have to remove small items from the shelf 
before moving it from side to side. You may need to remove larger 
items. 

To remove the shelf:

NOTE: The shelf is heavy and must be removed using both 
hands.

1. Hold the back of the shelf with one hand.

2. Lift the front of the shelf with the other hand to a 45° angle 

and lower it slightly to release it from the upper channel of the 
track. Pull the shelf straight out.

To remove and replace the shelf track:

1. Remove the shelf track by lifting both sides of the track 

slightly and pulling the track straight out.

2. Replace the track by guiding the track hooks into the shelf 

support slots on the back wall.

NOTE: Make sure that both sets of track hooks are in the 
slots and that the slots are parallel with each other.

3. Push the track back and down securely into the shelf 

supports.

REFRIGERATOR section 
too cold

Controls not set correctly for your 
conditions

Blocked air stream

Turn 
REFRIGERATOR 
Control or 
TEMPERATURE 
Control to next 
lower number, wait 
24 hours, then re-
check 

Move items out of 
air stream

FREEZER section too cold

Controls not set correctly for your 
conditions

Blocked air stream

Turn FREEZER 
Control or 
TEMPERATURE 
Control to next 
lower number, wait 
24 hours, then re-
check 

Move items out of 
air stream

CONDITION/REASON:

RECOMMENDED 
ADJUSTMENT:

Summary of Contents for ST21PKXJW00

Page 1: ...TOP MOUNT REFRIGERATOR Use CareGuide Table of Contents 2 2205261 ...

Page 2: ...ERATOR FEATURES 11 Refrigerator Shelves 11 Lateral Adjustable Shelf 11 Meat Drawer and Cover 12 Chilled Meat Drawer 12 Crisper and Crisper Cover 12 Crisper Humidity Control 13 Utility or Egg Bin 13 Wine or Can Bottle Rack 13 FREEZER FEATURES 14 Ice Maker 14 Freezer Shelf 14 Adjustable Half width Freezer Shelf 15 Pull out Freezer Floor 15 DOOR FEATURES 15 Door Rails 15 Door Bins 15 Can Rack 15 Adju...

Page 3: ...n this manual and on your appliance Always read and obey all safety messages This is the safety alert symbol This symbol alerts you to potential hazards that can kill or hurt you and others All safety messages will follow the safety alert symbol and either the word DANGER or WARNING These words mean IMPORTANT SAFETY INSTRUCTIONS WARNING To reduce the risk of fire electric shock or injury when usin...

Page 4: ...may be packaged in the Interior FeaturePak Follow the instructions contained in the package for proper assembly IMPORTANT Depending on your model do not remove any permanent instruction labels inside your refrigerator or the Tech Sheet that is fastened behind the base grille Depending on your model do not remove the white Styrofoam insert that is located behind the control panel on the ceiling of ...

Page 5: ...rcing type or in 4 76 mm saddle valve which reduces water flow and clogs more easily Cold water supply The ice maker water valve contains a flow washer which is used as a water pressure regulator The ice maker needs to be connected to a cold water line with water pressure between 30 and 120 psi If a problem occurs call your utility company Connecting to water line 1 Unplug refrigerator or disconne...

Page 6: ...the wall Move to step 2 2 Turn shut off valve ON Check for leaks Tighten any connections including connections at the valve or nuts that leak 1 Tube Clamp 2 Copper Tubing 3 Compression Nut 4 Valve Inlet 3 The ice maker is equipped with a built in water strainer If local water conditions require periodic cleaning or a well is your source of water supply a second water strainer should be installed i...

Page 7: ...l optional 1 Door Hinge Hole Plug 1 Flat Head Handle Screws 2 Freezer Handle 1 Cabinet Hinge Hole Plugs 1 Door Handle Sealing Screws 1 Door Stop Screw 2 Door Stop 3 4 1 Door Handle Seal Screw Front 1 2 1 1 2 1 1 1 2 1 5 6 1 7 1 Door Handle 1 6 2 1 Flat Head Handle Screw 2 Refrigerator Handle 3 Handle Screw 6 3 1 2 3 2 Screw Cover Side View Front View 1 Bottom Hinge 2 Hex Head Hinge Screws Base Gri...

Page 8: ...hown see Graphic 4 5 Remove door handle seal screw front Move to opposite side of refrigerator door as shown see Graphic 7 6 Remove door stop Move to opposite side of refrigerator door as shown see Graphic 5 7 Position refrigerator handle on opposite side of the refrigerator door as shown see Graphic 6 3 Drive top two screws in handle first Align lower portion of handle and drive bottom screw 8 Al...

Page 9: ... cycle begins and ends Also the Thermostat Control or Refrigerator Control depending on the model will click when cycling on and off Rattling noises may come from the flow of refrigerant the water line or items stored on top of the refrigerator Your refrigerator is designed to run more efficiently to keep your food items at the desired temperature The high efficiency compressor may cause your new ...

Page 10: ...ld refrigerator usage The controls are set correctly when milk or juice is as cold as you like and when ice cream is firm For models with two controls The Refrigerator Control functions as the thermostat for the entire product refrigerator and freezer sections The higher the number setting the longer the compressor will run to keep the temperature colder The Freezer Control adjusts the cold air fl...

Page 11: ...shelf frame by tilting it up at the front and lifting it out of the shelf supports 2 Replace the shelf frame by guiding the rear shelf hooks into the shelf supports Tilt the front of the shelf up until rear shelf hooks drop into the shelf supports 3 Lower the front of the shelf and check to make sure that the shelf is securely in position LateralAdjustableShelf onsomemodels To slide the shelf from...

Page 12: ...lace the meat drawer IMPORTANT Do not clean glass meat drawer covers with warm water when they are cold Glass meat drawer covers may break if exposed to sudden temperature changes or impact such as bumping For your protection tempered glass is designed to shatter into many small pebble size pieces This is normal NOTE Glass meat drawer covers are heavy Use special care when removing them to avoid i...

Page 13: ...humidity in the moisture sealed crisper Adjust the control to any setting between LOW and HIGH LOW open lets moist air out of the crisper for best storage of fruits and vegetables with skins Fruit Wash let dry and store in refrigerator in plastic bag or crisper Do not wash or hull berries until they are ready to use Sort and keep berries in original container in crisper or store in a loosely close...

Page 14: ...Discard the first three batches of ice produced to avoid impurities that may be flushed out of the system The quality of your ice will be only as good as the quality of the water supplied to your ice maker Avoid connecting the ice maker to a softened water supply Water softener chemicals such as salt can damage parts of the ice maker and lead to poor quality ice If a softened water supply cannot b...

Page 15: ... pushing in slightly on the front of the bracket while pulling out on the inside tab Repeat these steps for the other end of the rail 2 Replace the rails by aligning the ends of the brackets with the buttons on the sides of the door liner Firmly snap bracket and rail assembly onto the tabs above the shelf as shown Drop in Door Rails To remove and replace the rails 1 Remove the rails by pulling str...

Page 16: ...leaners Dry thoroughly with a soft cloth For additional protection against damage to painted metal exteriors apply appliance wax or auto paste wax with a clean soft cloth Do not wax plastic parts 5 Clean the condenser coils regularly Coils may need to be cleaned as often as every other month This may help save energy Style 1 Condenser coils behind base grille Remove the base grille see the Base Gr...

Page 17: ...rator has an automatic ice maker Turn off the water supply to the ice maker at least one day ahead of time Disconnect the water line from the back of the refrigerator When the last load of ice drops raise the wire shut off arm to the OFF up position or move the switch to the OFF right setting 2 Remove all food from the refrigerator and pack all frozen food in dry ice 3 Depending on your model turn...

Page 18: ...r arm with a plastic utensil Refer to the Ice Maker Operation section Does the ice maker mold have water in it or has no ice been produced Check to see if your refrigerator has been connected to your home water supply and the supply shut off valve is turned on Refer to the Connecting the Refrigerator to a Water Source section NOTE If not due to any of the above there may be a problem with the wate...

Page 19: ...n gaskets and the surface that they touch Rub a thin coat of paraffin wax on the gaskets following cleaning Does the refrigerator wobble or seem unstable Level the refrigerator Refer to the Door Closing and Alignment section Were the doors removed during product installation and not properly replaced Remove and replace the doors according to the Refrigerator Doors Removing Reversing optional and R...

Page 20: ... product failure 6 Repairs to parts or systems resulting from unauthorized modifications made to the appliance 7 Replacement parts or repair labor costs for units operated outside the United States WHIRLPOOL CORPORATION SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES Some states do not allow the exclusion or limitation of incidental or consequential damages so this exclusion or limitat...

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