Troubleshooting
1. If you want to pair your device “Westone BT” to a new mobile phone which
has never been connected to your device, you need to ensure that your device
is in pairing mode.
2. There are two ways to enter the pairing mode:
A. Hold down the power button for 5 seconds while turning on the device.
B. Clear the PDL (paired device list) by pressing the combined buttons
(Vol+ & Vol-).
3. The device will enter the pairing mode if no mobile phones have ever been
connected to the device “Westone BT” or the PDL (paired device list) has
been cleared.
4. If your “Westone BT” device fails to pair:
A. Disable and enable Bluetooth® on your phone and search for the device
“Westone BT” again.
B. Reboot your device “Westone BT” and make it go into pairing mode. Then
attempt to pair your device again.
5. The device will switch off if no mobile phone has been connected after 5
minutes.
6. The device will automatically try to reconnect to the last mobile phone which
has been paired with the device “Westone BT.” If you’ve cleared the PDL, the
device will go into pairing mode rather than reconnecting.
7. The operation of enabling “Voice search/Siri” can only be used in smartphones
that support the function of voice search.
8. When the device goes into low battery state, LED indicators for all events will
turn to red and alarm tone will be played once every 5 minutes.
