International
The warranty on this product if it is sold to a consumer outside of the United States
and Canada shall comply with applicable law. To obtain warranty service, contact
the dealer from which you purchased or the distributor that supplied this product.
Additional charges and limitations may apply. If purchased through an authorized
Westone retailer, but not through the local distributor or distributor’s network,
contact Westone directly (see United States & Canada instructions above). If
purchased in an international location without a Westone distributor, contact
Westone directly (see United States & Canada instructions above).
Limitation of Liability
Westone disclaims any and all implied warranties, warranties of merchantability
and fitness for a particular purpose to the maximum extent permissible by law.
Westone shall not be liable for any special, incidental or consequential damages
caused by the use, misuse, or inability to use this product. If purchased under a
government contract, those contract terms supersede terms stated herein. In some
locations, implied warranties cannot be limited. Under certain conditions, these
limitations or exclusions may therefore not apply to you. This warranty replaces all
other warranties for this product.
United States & Canada
If it is necessary to return your product to Westone for warranty or post-warranty
service, contact Westone to request a return merchandise authorization (RMA)
number. You may call
1-877-290-3988
or go to
https://www.westone.com/
store/music/index.php/productreturn
to submit a Product Return Request
Form. Please note you will be required to submit reasonable proof of purchase
date, ownership, and that the product was purchased from an authorized Westone
retailer. Once you receive your RMA number, package the product securely to
prevent damage in transit, include the documentation, and send prepaid and
insured through a trackable shipping carrier to:
Westone Laboratories, Inc.
Attn: Music Returns Dept.
2260 Executive Circle, Colorado Springs, CO 80906 USA
Westone will be responsible for shipping to the consumer after warranty repair/
replacement only. The customer is responsible for all shipping/handling charges
related to returning the product to Westone.