background image

Talking to 

BoB2

TM

 manually

13

Talking to  manually

12

6.  The ADSL standard my modem is using is - There are various standards that 

BoB2

TM

 can use to connect to 

the Internet. You may have signed up to Westnet for ADSL2 or ADSL1. Here’s a brief description of each of the 
standards that 

BoB2

TM

 may be using. Automatic – the modem will determine the best speed to connect to the 

Internet depending on your line quality and distance from the local telephone exchange.

G.992.1 (G.DMT) - 

ADSL1 speed, usually the lowest speed offered by an ISP

G.992.3 (ADSL2) - 

indicates your speed could be up to 12mbps

G.992.5(ADSL2+) - 

indicates that your speed could be up to 22mbps

G.992.5_M(ADSL2+M) 

- indicates you have access to faster upload speeds. It’s only offered in selected areas and 

on selected plans.

7. 

My SIP sever is connected to which Australian state?

 Westnet’s Netphone service means you can take advantage 

of making affordable phone calls over your Internet connection. We use a SIP server so you can make calls on 
our network. The example in Image 2 shows that  

BoB2

TM

 is connected to a SIP server in NSW. 

8. 

My primary netphone account is set up correctly?

 

If you’ve subscribed to Netphone and the service is ready to go, 

you’ll see a ‘yes’ in this box.

9. 

My secondary Netphone account is set up correctly?

 Currently, secondary Netphone accounts are not available. 

This box will say ‘no’ until we release this option.

What does the information on the home page mean?

On 

BoB2

TM

’s home page, you’ll see nine points listed. The following information explains what these points mean.

1.  The connection with my ISP is active? You will either see ‘yes’ or ‘no’ in this box.  If ‘yes’ is displayed this 

means you have an active ADSL line running and 

BoB2

TM

 is connected correctly and talking to your ISP. If ‘no’ is 

displayed either your ADSL line is not active or 

BoB2

TM

 is not connected to your phone line.

2.  Should I be able to surf the Internet? If you have a ‘yes’ displayed in the box and you have the correct ADSL 

user name and password entered then you should be able to surf the Internet.

3.  My Internet speed is approximately - Your connection to the Internet is displayed in this box. The speed of 

your Internet connection is determined by the plan you sign up for with your ISP, as well as the distance your 
house is from your local telephone exchange. Look at Image 2 on the previous page for an example. You can 
see the numbers 2112/384kbps – this means your download speed is 2112kbps and your upload speed is 
384kbps.

4.  My modem is using firmware version - Software is loaded onto 

BoB2

TM

 and this shows you the latest version of 

software currently running.  From time to time, Westnet may send 

BoB2

TM

 updated versions of the software. This 

is done automatically.

5.  My modem has been connected for this long - The time indicated in this box shows you how long 

BoB2

TM

 has 

been connected to the Internet; the time format is hh:mm:ss

Summary of Contents for BoB2

Page 1: ...User Manual ...

Page 2: ...e it needs to get you online You ll be able to connect your computer using an ethernet cable or through a wireless connection In addition to this manual BoB2 TM comes with a Quick Install Guide a step by step guide to get BoB2 TM plugged in and working and a Wireless Setup Guide instructions on setting up your wireless connection Once you ve followed the steps in the Quick Install Guide Westnet wi...

Page 3: ...e connection The DHCP server will assign IP addresses to each computer automatically so there is no need for a complicated setup DMZ Host Support DMZ Host Support allows a networked computer to be fully exposed to the Internet This function is used when Network Address Translation NAT and firewall security prevent an Internet application from functioning correctly NAT IP Address Sharing BoB2 TM em...

Page 4: ...k Support for VPN Pass Through If you connect to your office network from home using a VPN connection BoB2 TM will allow your VPN equipped computer to pass through to your office network BoB2 TM supports one VPN session at any one time BoB2 TM supports three of the most commonly used VPN protocols PPTP L2TP and IPSec Computer Filter Rule For added security you can set up a list of MAC addresses un...

Page 5: ...the port the light will blink rapidly On Your computer is connected Off Your computer is not connected Blinking information transmission 4 Wireless Status light The Wireless status light shows you when BoB2 TM s wireless is enabled On Wireless enabled Off Wireless is disabled 5 Storage 3G light When a USB mass storage device is connected to BoB2 TM this light will illuminate to inform you the atta...

Page 6: ... address bar type http 10 1 1 1 image 2 Make sure your computer is connected to BoB2 TM either wirelessly or with an ethernet cable first 2 Once you ve arrived at the homepage type in the default password admin 3 From here you can get a snap shot of the setup access his more advanced features or set up your ADSL username and password Connecting to the Internet manually 1 Log into BoB2 TM by enteri...

Page 7: ...is box will say no until we release this option What does the information on the home page mean On BoB2 TM s home page you ll see nine points listed The following information explains what these points mean 1 The connection with my ISP is active You will either see yes or no in this box If yes is displayed this means you have an active ADSL line running and BoB2 TM is connected correctly and talki...

Page 8: ... also see three tabs labelled Diagnostics Security Log and ASDL Status Here s a run down on their function Diagnostics When you click on the Diagnostics tab you will be prompted for a password Unless you ve changed your BoB2 TM password type in the default password which is admin The page displayed allows you to test BoB2 TM s Internet connection For example if you type in www westnet com au and c...

Page 9: ...een and browse for the firmware file you just saved Click open followed by upgrade firmware to start the process 7 Your firmware upgrade may take several minutes Enabling remote management Remote management means you can access and manage BoB2 TM from a computer that is in a remote location for example your office To do this 1 Click on Advanced settings which you ll find in the menu list across th...

Page 10: ...ouch pad on BoB2 TM s answer machine Setup a file server The file server function on BoB2 TM allows you to plug in an external USB drive into the USB port located on the right hand side You can then share the content on the hard drive with all the computers connected to your home or office network 1 Login to BoB2 TM by launching a new web page and typing http 10 1 1 1 into the address bar Use the ...

Page 11: ... let you know you have new messages The display also shows the total number of messages saved on the answering machine On the handset With the batteries in place your BoB2 TM handset screen will begin flashing Please register Press on the right side of the control key it s the one that looks like a square to display the main menu Scroll down using the control key to Settings and press OK using the...

Page 12: ...e the ADSL phone cable and an ethernet LAN cable figure 3 4 Next align the stand over the top of the handset and BoB2 TM figure 4 5 Make sure all the pins on the stand are sitting inside the holes on the handset and BoB2 TM and apply a small amount of downward pressure whilst at the same time push the stand upward toward the top edge of the modem You will hear a small click as the pins interlock f...

Page 13: ...he handset stand Just drop in the handset when it needs to be charged The charger cradle will now stand upright allowing the BoB2 TM handset to sit tall and pretty BoB2TM and his handset stand tall BoB2 TM comes with a stand that allows you to sit him up on a desk or table The image below shows you how to attach the stand and where BoB2 TM s cables need to go When attaching the stand remember to l...

Page 14: ...o a setup page Once you re in the setup section of your modem re enter your username and password and check that other login details are correct Visit the connecting to the Internet manually section in this manual After you ve saved the details wait a couple of minutes and check to see if the internet light is on solid If it is the Internet should work This article is here to help you if your ADSL...

Page 15: ...often you may close the window but the program continues to run it will usually show up as an icon in your system tray on the bottom right of your screen Your modem is connected to the Internet but still has no dataflow It may be that your modem shows a connection but you can t browse websites check email or do anything else successfully It s possible your computer isn t communicating properly You...

Page 16: ... line on 1300 786 068 to report a possible fault Don t forget to let them know what you ve already tried Outage Check Westnet s network status page or call us on 1300 786 068 to find out if we have an outage that may be affecting you Network congestion Congestion is not a common issue with wireless connections as a full wireless signal has more bandwidth available than that which your internet con...

Page 17: ...Westnet Support 1300 786 068 support westnet com au Westnet Business Support 1300 786 006 business westnet com au wnum072011v001 ...

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