Installation Guide
Points of Contact
Points of Contact
For further assistance with a Western Digital product, contact Western Digital Datacenter Platforms technical
support. Please be prepared to provide the following information: part number (P/N), serial number (S/N),
product name and/or model number, and a brief description of the issue.
:
Website
:
https://portal.wdc.com/Support/s/
1.1
Product Label Information
The following product information is required for technical support requests:
•
Part Number (P/N)
•
Serial Number (S/N)
•
Product Name and/or Model Number (MODEL)
This information may be found on the product label, which is affixed to an exterior, non-removable surface of
the chassis. The following is an example label with the applicable information fields highlighted:
iv