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WELLTECH ePBX40, User Manual

The WELLTECH ePBX40 is a cutting-edge communication device designed for small businesses. Easily manage calls with advanced features and crystal-clear audio quality. Enhance productivity with its user-friendly interface. Maximize its potential by downloading the User Manual for free at manualshive.com.

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Welltech Technology Co., Ltd. 

51 

numbers  can  be  any  extensions,  outgoing  PSTN  call  or  SIP 
trunk call. 

No Answer FWD 

Enable  No  Answer  forward  call  to  the  number  here.  These 
numbers  can  be  any  extensions,  outgoing  PSTN  call  or  SIP 
trunk call. 

Busy FWD 

Enable Busy forward call to the number here. These numbers 
can be any extensions, outgoing PSTN call or SIP trunk call. 

Unavailable FWD 

Enable  Unavailable  forward  call  to  the  number  here.  These 
numbers  can  be  any  extensions,  outgoing  PSTN  call  or  SIP 
trunk call. 

Comment 

You can enter a 20 bytes note for this extension here. 

Apply 

Click Apply button to save your customized settings and exit 
this screen. 

Cancel 

Click Cancel button to exit this screen without changes.   

 

 
Click 

Quick Add

. The screen appears as shown below. 

 

Figure  3.2.4-3 Extension Setting of Quick add 

 

 
The following table describes the table in this screen 

Table 3.2.4-3 Extension Setting   

Label 

Description 

Quick Add 

Enter  the  number  of  the  Quick  Add.  If  you  enter  24,  a  new 
extension  number  will  be  created  by  increasing  one  number 
from  starting  extension  number  within  24  numbers.  For 
instance,  the  starting  extension  number  is  330,  the  new 
created numbers are from 330 to 353. 

Extension Number 

Assign the starting number of Extension. This number is also 
the register name for device. 

Summary of Contents for ePBX40

Page 1: ...ePBX40 A built in 4 port analog FXO IP PBX User s Manual Version V2 1 Released Date 07 2015...

Page 2: ...27 3 1 2 Tone Setting 30 3 1 3 Disconnect Tone Recording 31 3 2 Configuration 34 3 2 1 IP PBX 34 3 2 2 Office Call Rule 40 3 2 3 Feature Code 43 3 2 4 SIP Extension 47 3 2 5 SIP Trunk 55 3 2 6 SIP Tru...

Page 3: ...Retrieval Client based 93 4 1 8 Call Routing 93 4 1 9 Call Waiting Client or extension devices based Only 93 4 1 10 Caller ID 93 4 1 11 CLIR Caller Line Identification Restriction 93 4 1 12 Do Not Dis...

Page 4: ...office IP PBX application 125 Figure List Figure 1 2 1 front panel 10 Figure 2 1 1 Network Setting 13 Figure 2 1 2 1 Line Setting up to 4 Lines 15 Figure 2 1 2 2 SIP Extension up to 60 external IP de...

Page 5: ...tension Setting 48 Figure 3 2 4 3 Extension Setting of Quick add 51 Figure 3 2 4 4 Extension Setting 54 Figure 3 2 5 1 SIP Trunk 55 Figure 3 2 5 2 Trunk Setting 56 Figure 3 2 5 3 Trunk Setting 59 Figu...

Page 6: ...77 Figure 3 4 1 1 Network Setting 78 Figure 3 4 1 2 Network Routing 80 Figure 3 4 2 1 DDNS Setting 81 Figure 3 5 1 1 Time Setting 82 Figure 3 5 2 1 SMTP Setting 84 Figure 3 5 3 1 VM Setting 85 Figure...

Page 7: ...Table 3 2 1 1 IP PBX 35 Table 3 2 2 1 Office Call Rule 40 Table 3 2 1 2 Extension Setting 41 Table 3 2 3 1 Feature Code 44 Table 3 2 4 1 Extension 47 Table 3 2 4 2 Extension Setting 48 Table 3 2 4 3 E...

Page 8: ...2 1 2 Network Routing 80 Table 3 4 2 1 DDNS Setting IPV4 81 Table 3 5 1 1 Time Setting 82 Table 3 5 2 1 SMTP Setting 84 Table 3 5 3 1 VM Setting 85 Table 3 5 4 1Security 86 Table 3 5 5 1 Firmware Uplo...

Page 9: ...vel Toll Restriction Services Support Call Duration Restriction Support Personal Password Support Outgoing Call Routing Password PBX Call Features Flexible PSTN FXO interface incoming outgoing feature...

Page 10: ...bers 8 NAT concurrent calls 1 2 Hardware Overview 1 2 1 Front Panel Front panel LEDs of ePBX40 indicates network activities and FXO gateway ports status Figure 1 2 1 front panel LED Description Power...

Page 11: ...8 123 123 LAN status When data is transmitted through this port it will flash green Line1 to Line4 The LED status of FXO ports 1 4 are as follows 1 Flashing No PSTN PBX line connects to RJ 11 FXO port...

Page 12: ...not be able to save your changes at webpage Step 3 Open IE Browser and link to default LAN IP address of ePBX40 at 192 168 123 123 with default port number 10087 i e http 192 168 123 123 10087 Step 4...

Page 13: ...m Internet to register to ePBX40 via WAN port you have to select Fixed IP mode and give a static and physical IP address IP Address Enter the IP Address If ePBX40 was set to fixed IP mode Subnet Mask...

Page 14: ...t Setting IP Address Enter the IP Address The default is 192 168 123 123 Subnet Mask Enter the Subnet Mask Address The default is 255 255 255 0 MAC This field shows the MAC address The MAC address can...

Page 15: ...e FXO Gateway devices via Internet register on ePBX40 Only use SIP Trunk command to configure Figure 2 1 2 2 SIP Extension up to 60 external IP devices The following table describes the features in th...

Page 16: ...n Modify An extension can be modified by clicking on the checkbox next to the extension and click on the Modify button Delete An extension can be deleted by clicking on the checkbox next to the extens...

Page 17: ...egistration name for this Line Dial Plan A PSTN FXO incoming Call behavior description Define the dialing plan for Extension It specifies the location of the instruction used to control what extension...

Page 18: ...Caller ID to extension when there is an incoming call Current Drop For Disconnect PSTN line or PBX extension drop tip ring loop current to present a disconnect call ePBX40 has this feature to detect...

Page 19: ...llroutes You can define an Outgoing call record to a certain Route Level as R1 R2 etc ext only means this subscriber can only call to Extension ext R1 means the subscriber with such Dial Plan can call...

Page 20: ...dd this function in the Extension Setting page let user modify the line number of SIP Invite s from header from calling party s number to the called party s number In other words the receiver sees the...

Page 21: ...tion when either IP Trunk or External FXO Gateway has incoming call to extensions of ePBX40 Maximum Channels This field shows the Maximum concurrent call to this trunk For example the concurrent call...

Page 22: ...u should set the Trunk ID Trunk Number in the Trunk page first then you could enter correct Trunk ID in the Destination field Password Assign registration password of Trunk device to register at ePBX4...

Page 23: ...h Dial Plan can call to Extension and Route Level with R1 R2 R3 and R4 allroutes Note For more information about Route Level please refer to Chapter 3 2 7 Outgoing Routing Keypad DTMF Tone Type Extern...

Page 24: ...security consideration You can modify the Calling ID and IP Domain in the fields of External Server Address and Outbound Caller ID when the call is going through ePBX40 to the Destination Trunk to av...

Page 25: ...five main categories Click on each category to extend detail items Telephony Include all telephony configurations of ePBX40 for built in FXO Lines Line Setting Tone Setting Disconnect Tone Frequency...

Page 26: ...Ltd 26 Management Include all system management of ePBX40 Time Setting SMTP Setting VM Setting Security Firmware Upload Music Upload Import Setting Export Setting Reset To Default Soft Reset Reboot S...

Page 27: ...The screen appears as shown below Figure 3 1 1 1 Line Setting built in 4 port FXO gateway account number Table 3 1 1 1 Line Setting Label Description Select Select this check box then modify or delete...

Page 28: ...R123 ext allroutes You can define an Outgoing call record to a certain Route Level as R1 R2 etc 1 ext only means this FXO Line can only call to Extensions 2 ext R1 means this FXO Line with such Dial P...

Page 29: ...K Bellcore FSK Caller ID detect FSK Bellcore with Date and Time to filter Date and time by FSK caller ID only send caller ID Current Drop For Disconnect PSTN line or PBX extension drop tip ring loop c...

Page 30: ...ountry s tone specification Copy After you have selected country and press COPY command the corresponded tone of that country will be configured automatically Signal Type Define desire Tone type such...

Page 31: ...FXO only There are two sets of disconnect tone to configure The second set of disconnect tone To configure disconnect tone for FXO port to detect in order to release FXO port after call was dropped S...

Page 32: ...alking state In this example at above Figure 3 1 3 1 the PSTN number is 82263290 and FXO Line port is 7 Next press Apply and go to Management command to do Soft Reset Step 3 Use one IP Phone or IP dev...

Page 33: ...etting See the following webpage Step 7 Use third party program to analyze recorded disconnect tone The procedures were described at another chapter at this user guide Table 3 1 3 1 Disconnect tone Re...

Page 34: ...following features of IP PBX Office Call Rule Feature Code SIP Extension SIP Trunk SIP Trunk Reg Outgoing Routing Incoming Routing Dial Group and Speed Dial 3 2 1 IP PBX To change your General Settin...

Page 35: ...owing table describes the content in this screen Table 3 2 1 1 IP PBX Label Description SIP Setting IP PBX Realm Enter the IP PBX Realm of ePBX40 This parameter is used for authentication when there a...

Page 36: ...0 was installed behind a firewall Router please make sure you have already opened the RTP ports 10000 20000 and proxy port 5060 Please make sure the proxy port 5060 has already mapped to ePBX40 SIP Po...

Page 37: ...e daily in order to prevent from losing CDR records Disable Choose this one to Disable CDR function Real Time You can install a CDR program at external PC Windows environment to collect and store CDR...

Page 38: ...extension dials to IP trunk can t use in external FXO gateway and built in FXO line port Default is no limitation timeout Music RBT If this call was made between extensions Enabling this option will...

Page 39: ...ernal IP is not functional when Backup Default Gateway is chosen So you must enter the Secondary External IP for Backup Default Gateway External Host External Host takes a fully qualified domain name...

Page 40: ...utbound please remember to enter the destination number into the following field To change your Office Call Rule click Configuration Office Call Rule table The screen appears as shown below Figure 3 2...

Page 41: ...Call Rule Fixed to Working Time Call Rule Fixed to Non working Time Call Rule Fixed to Special Time Call Rule Working Day Choose the Working Days period Working Time AM Choose the Working Time AM befo...

Page 42: ...ter greeting announcement finished and incoming Calling user didn t do any action according to voice announcement instruction on Lunch Break time AA Greeting End To non Working Time Route this call to...

Page 43: ...log phone or IP Phone to dial ePBX40 to set up these features It only applies to that FXS analog phone or IP Phone that you are dialing from The factory default feature code is shown as Webpage of ePB...

Page 44: ...Forward Default is 93 UAF Activated This code is to activate Unavailable Forward Default is 94 For example dialing 94101 will forward call to extension 101 if your phone is not registering to ePBX40...

Page 45: ...is 96 CLIR per call Prefix Default code is 67 Add this prefix hide the caller s number to one specific receiver extension only For example 101 does not want to show his caller ID to receiver extensio...

Page 46: ...s 1 Dial 1 can pick up neighbor incoming call which stay at the same extension Group Specific Picked Up Default code is 213 Dial 213 extension number to pick up specific extension number For Example T...

Page 47: ...rsal This field shows the NAT Traversal Enable Disable information Once this feature was activated the call between WAN and LAN can be passed through automatically Dial Plan This field shows the Dial...

Page 48: ...wing table describes features at above screen Table 3 2 4 2 Extension Setting Label Description Extension Number Assign this number to Extension This number is also the register name for device Passwo...

Page 49: ...the call by service code 1 Because A can only pick up the call group 1 and B can only pick up the call group 2 Both A and B stay at two different pick up group Extension C was assigned to both Group...

Page 50: ...Fixed Trunk ID if you define both Fixed Trunk ID and enable Fixed Outgoing Call Rule for the calling party Note For more information about Fixed Outgoing Call Rule please refer to Chapter 3 2 7 Outgo...

Page 51: ...or this extension here Apply Click Apply button to save your customized settings and exit this screen Cancel Click Cancel button to exit this screen without changes Click Quick Add The screen appears...

Page 52: ...ickup Groups to one Extension by a comma For example enter 1 3 5 into Call Group or Pickup Group For example There are three extensions A B and C are configured to the following group table Extension...

Page 53: ...configuration Go to Configuration Outgoing Routing Routed Features Route Level NAT Traversal If the Extension device was installed behind a device performing NAT such as firewall or router and need t...

Page 54: ...that means there are 5 extensions to be deleted Extension Number Enter the starting Extension Number to be deleted automatically The next number was increased 1 to previous number to delete For instan...

Page 55: ...ersal Enable Disable information Dial Plan This field shows the Dial Plan information includes routes plans Maximum Channels This field shows the Maximum Channels Simultaneous concurrent call at this...

Page 56: ...r Trunk device Note The Trunk Number can also be a Trunk ID In the Routing Table page you should define the destination of prefix route When you define the prefix route you should set up the Trunk ID...

Page 57: ...d Route Levels with R1 R2 R3 and R4 Note For more information about Route Level please refer to Chapter 3 2 7 Outgoing Routing NAT Traversal If the Trunk device was installed behind a device performin...

Page 58: ...l Plan and NAT Traversal Mode If you set up the ITSP SIP Server as the SIP Trunk you may need to set up the following configuration Port External Server Address and Outbound Caller ID Caller ID Displa...

Page 59: ...Welltech Technology Co Ltd 59 Example 2 Set up Trunk ID for SIP Trunk Click Add Modify The screen appears as shown below Figure 3 2 5 3 Trunk Setting...

Page 60: ...following table describes the table in this screen Table 3 2 6 1 SIP Trunk Setting Label Description Select Select this check box to modify or delete it Line Number This field shows the Line Number in...

Page 61: ...egister to IP Telephony Service provider ITSP ITSP will provide related account information for ePBX40 to register After disable this SIP Trunk both outgoing call and incoming call don t allow to go t...

Page 62: ...it should send When the call is going to SIP Trunk via ePBX40 the remote SIP Server or IP PBX may reply a 407 code SIP protocol format to ePBX40 which contains a parameter called Realm for authentica...

Page 63: ...2 Enable SIP Trunk Setting Click Add or Modify The screen appears as follows Figure 3 2 6 3 SIP Trunk Setting After enable this SIP Trunk both outgoing call and incoming call allow to go through this...

Page 64: ...he Digits Length to be dialed Office This field shows allowable outgoing call office name Destination This field shows the Destination of this outgoing Routes Add Click Add to add Outgoing Routing Set...

Page 65: ...length please set up this parameter to 0 The maximum length is 20 Note If you set up the Digits Length as a specific value such as 10 the dialed number digits length should full match to 10 or you can...

Page 66: ...number For example you set up 2 here and the called number is 03123 ePBX40 drop 03 and send out 123 as outgoing number Note If you set up both Drop and Add features ePBX40 will implement Drop first a...

Page 67: ...with Dial Plan ext R123 and ext allroutes can use such record because only these two Dial Plan contain the Route Level of R3 Apply Click the Apply button to save your customized settings and exit thi...

Page 68: ...be routed to ePBX40 s auto attendant Digits Length was used to compare the incoming call total digits length If the incoming call total digits length DO NOT match Digits length number exactly this in...

Page 69: ...rop number Suppose incoming number is 070070101 the ePBX40 will add 999 then this number 999070070101 as the incoming number Drop Enter the drop specified length of number For example you set up 6 her...

Page 70: ...em Telephone Number Enter the Telephone Number to join this Dial Group You can enter multiple numbers by a comma such as 101 102 103 Ring Type You can choose the Ring type for Dial Group Ring All Ring...

Page 71: ...en appears as follows Figure 3 2 10 1 Speed Dial Table Note If you want to modify a current Speed Dial record you should delete the current record first and add another new one Example Set Speed Dial...

Page 72: ...umber or Group Number All of the Numbers should be unique inside ePBX40 system Telephone Number Enter the Telephone Number Apply Click the Apply button to save your customized settings and exit this s...

Page 73: ...X Label Description Mode Select Enable option if your will use T 38 FAX function The default is Enable T 38 Start Port Enter the Start Port Number The default is 4000 T 38 End Port Enter the End Port...

Page 74: ...egistered on ePBX40 the IP Address will show up On the other hand if the subscriber doesn t register successfully on ePBX40 the IP Address will be displayed none Click Information Subscriber Info tabl...

Page 75: ...search data Total Page This field shows Total Page information Page This field shows Page Number information You can Enter page number and click enter key The screen will display this page data Next...

Page 76: ...number and click enter key The screen will display matched search data Total Page This field shows Total Page information Page This field shows Page Number information You can Enter page number and c...

Page 77: ...ble describes the features in this screen Table 3 3 3 1 System Info Label Description Application This field shows Application firmware version Library This field shows Library version Hold Tone Music...

Page 78: ...N Mode Select ePBX40 WAN port network mode to be Fixed IP or DHCP or PPPoE IP Address Enter the IP Address if Fixed IP mode was set Subnet Mask Enter the Subnet Mask Address if Fixed IP mode was set D...

Page 79: ...is 192 168 123 123 Subnet Mask Enter the Subnet Mask Address The default is 255 255 255 0 MAC This field shows up the MAC address The MAC address cannot be modified Network Routing Table Select Select...

Page 80: ...reen Table 4 2 1 2 Network Routing Label Description Destination Enter the IP Address Netmask Enter the Subnet Mask Address Gateway Enter the Default Gateway Address Apply Click the Apply button to sa...

Page 81: ...this screen Table 3 4 2 1 DDNS Setting IPV4 Label Description Mode Select the Enable option if you will use DDNS function The default is Disable Domain Name Enter the IP address or URL for your DDNS...

Page 82: ...rrent time here To change your Time Setting click Management and then click the Time Setting table The screen appears as follows Figure 3 5 1 1 Time Setting The following table describes the features...

Page 83: ...ng Hong Kong Perth Singapore Taipei Current Time This field display the time of your ePBX40 NTP Server Local NTP Server Select the Enable or Disable option if you use Local NTP Server Enable this opti...

Page 84: ...subscriber s mail box Figure 3 5 2 1 SMTP Setting Table 3 5 2 1 SMTP Setting Label Description SMTP Setting Mail address Enter the mail address here for ePBX40 SMTP Server Enter the SMTP server addre...

Page 85: ...il subject of voicemail notification email messages e Mail Encode Defines the character set for voicemail messages e Mail Body Specifies the email body of voicemail notification email messages Below a...

Page 86: ...e port number in which You can change the Http port for ePBX40 Default is 10087 Note After Changing the Http port you should reboot your ePBX40 manually to activate Http Port setting Web Title Enter t...

Page 87: ...oad in this field or click the Browser button to find it Browse Click Browser to find the file you want to upload Apply Click the Apply button to begin the upload process This process may take about t...

Page 88: ...ble 3 5 6 1 Music Upload Label Description Hold Tone Music RBT Select this option to upload ePBX40 Hold Tone or Music RBT file from your computer The default is Application Music Upload File Type in t...

Page 89: ...n to upload ePBX40 current configuration from your computer Import Setting Group Name Choose the Group Name of your IVR Group File Name Choose the file name of your IVR file gsm g729 File Type in the...

Page 90: ...configuration and IVR Package files If there is more than one ePBX40 need to be configured you can export configuration of one ePBX40 and then import this setting file to other ePBX40 There is not nec...

Page 91: ...rned the ePBX40 to factory default settings Notice before you rest to default please go to page of Export Setting to export your configuration and IVR package Figure 3 5 9 Rest To Default 3 5 10 Reboo...

Page 92: ...xtension 101 dial 92102 there will be an announcement to notify you the call forward is enabled and someone call to extension 101 but it is no answer The call will be routed to extension 102 4 1 5 Cal...

Page 93: ...extension 101 calls to extension 102 But 101 doesn t like to show up the Calling ID to extension 102 So extension 101 can activate this feature to hide the calling ID When extension 102 got a call fro...

Page 94: ...and hold this call at number 701 or 702 Dial number 701 at different extension can retrieve this parked call and the conversation can be continued If a caller has been parked for a longer time than 4...

Page 95: ...8 41 183 Netmask 255 255 255 240 Gateway 61 218 41 177 DNS 168 95 1 1 LAN IP_Address 192 168 22 100 Netmask 255 255 255 0 After setting finish please press Apply and reboot your ePBX40 When you got a...

Page 96: ...o to Welltech Web Site at Support and download IP Phone LP 389S LP389_v106 User Guide zip to download for configuration reference See the following webpage Step 2 Configure Extensions In ePBX40 prepar...

Page 97: ...or you can also login its WEB interface Go to SIP lines setup the proxy server address and registered number and etc After configuration please remember to Active and press Apply it For more informat...

Page 98: ...or more information about WellGate 2504 please go to Welltech s Web Page www welltech com at Support and Download VOIP Gateway WellGate 2504 WellGate 2504 User Guide Release to download and refer it S...

Page 99: ...etup extension numbers for WellGate 2504 and WellGate 2608 This Example we have 1 WellGate 2504 and 1 WellGate 2608 register to ePBX40 with extension numbers 104 to 115 You can set up the SIP Informat...

Page 100: ...to download and refer it Set up account information as following picture Set up Proxy server information as following picture For WellGate 2608 please go to General configuration SIP Setting page to e...

Page 101: ...o Ltd 101 2608 please go to Welltech company web page www welltech com at support downlad VOIP Gateway WellGate 26xx 26xx User Manual V108a pdf to download and refer it Set up Proxy server information...

Page 102: ...ech Technology Co Ltd 102 Set up accounts information as following picture If all above settings are correct you can go to Information Subscriber Info page to confirm the register status on ePBX40 WEB...

Page 103: ...nt from ITSP with Line number 0700666888 Account 0700666888 Password 123123 And the proxy address of ITSP is 211 22 42 195 port 5062 Maybe the ITSP also need to provide Realm so you should also enter...

Page 104: ...status of SIP Trunk Please confirm the register status If the Status shows Registered which means SIP Trunk registration is OK Step4 Create a same sip trunk number in Trunk Setting Enter account numbe...

Page 105: ...hone 0922123123 via ITSP For more information about Routing Table please go to user s manual CH3 Full Web Configurations In this example we set up prefix code at 09 and there is not limited digits len...

Page 106: ...Extensions can dial to 09xxxxxxxx to reach mobile phone via ITSP If extension called out with prefix number 0 the ePBX40 will play an voice announcement to this extension and ask for entering route pa...

Page 107: ...Confirm the ePBX40 register to ITSP successfully Go to SIP Trunk Reg Page to confirm the registered status of SIP Trunk The Status must display Registered Step2 Set up incoming call rule Go to Routin...

Page 108: ...Prefix 0700 and Digits Length 4 When ePBX40 received a called number with 0700 it will drop 4 digits after add 999 Now if ePBX40 got an incoming call from ITSP with number 0700 ePBX40 will dial to 99...

Page 109: ...ne is in HQ and another is in Branch We hope both companies can call the extensions between each other And we hope extensions in Branch can call PSTN via HQ 5 2 1 Connect multiple ePBX40 and call exte...

Page 110: ...Trunk Account In HQ set up trunk account for Branch so that Branch can register to HQ We suggest you to set up the DialPlan to ext allroute That means the call from Branch can use all the resource of...

Page 111: ...ialPlan to ext allroute That means the call from HQ can use all the resource of Branch Step3 Register to each other In HQ register to Branch as follows Remember to set up the Realm as well In Branch r...

Page 112: ...ion 401 which is located in Branch Note In the outgoing routing only allow one office dial out So you also need to create another prefix number and let extensions of office 2 can dial out to Branch of...

Page 113: ...tact with 401 which located in Branch there should not have any number equal to 401 in HQ including Extension Trunk Dial Group etc Case 2 Call local PSTN number between two ePBX40s Suppose in Branch o...

Page 114: ...4 In Branch set up routing table as follows Prefix is 8 Digits Length is 0 so the user in HQ can call PSTN number 028xxxxxxx which is located in Branch The ePBX40 will receive and allow 8xxxxxxx to se...

Page 115: ...send 2xxxxxxx to Branch In HQ set routing table as below Prefix is 2 Digits Length is 0 so the user in Branch can call PSTN number 042xxxxxxx which is located in Branch The ePBX40 will receive and all...

Page 116: ...use Real Time CDR function Step 1 Install CDR program at your computer So the PC will be a CDR collection server Go to http www welltech com support ePBX40 htm to download CDR program and install it t...

Page 117: ...rver will collect CDR record for each day as CSV files That means the CDR server will store many CDR files Please press View CDR goes to CDRCollector_v1xx ReceiveFile to get the CDR CSV files The file...

Page 118: ...ID D Start date and Time E Answer date and Time F End call date and Time G Call Duration seconds H Talk Time Seconds I State 5 3 How to convert audio files ePBX40 supports voice code G 729 and GSM au...

Page 119: ...Welltech Technology Co Ltd 119 There are list all of support files type Step 2 Enter the original file name and destination name after pressing enter key...

Page 120: ...Step 4 check the new generation file in the Convert folder 5 4 How to analyze disconnect tone We provide a free tool for analysis disconnect tone Please go to ePBX40 of Welltech s WEB page to downloa...

Page 121: ...Technology Co Ltd 121 Figure 1 Step 2 select all of waveform then go to Analyze Plot Spectrum See figure 2 Figure 2 Step 3 move the cursor to first peak And you can see low frequency on red block See...

Page 122: ...hnology Co Ltd 122 Figure 3 Step 4 move the cursor to secondary peak And you can see the high frequency on red block See figure 4 Figure 4 Step 5 Enter two values on Freq 1 and Freq 2 at disconnect 1...

Page 123: ...waveform to see the value of Ring ON time Please select it from front to end This value is 0 27sec 270ms See figure 6 Figure 6 Step 7 select a slim waveform between two thick waveforms to see the val...

Page 124: ...n On 1 and Off 1 and On 2 and Off 2 of disconnect 1 See figure 8 Step 9 Click apply and reboot it Notice About more disconnect tone type information Such as single frequency Please go to Welltech comp...

Page 125: ...Small office IP PBX application Figure 1 Notice the EPBX40 default codec is G729 we support codec for g729 g711a g711u but just one can be selected to use so please make sure your SIP device or SIP Ap...

Page 126: ...218 42 209 DHCP server for IP Phone or PC to use in private network For instance we set IP range is 192 168 1 2 192 168 1 123 for static IP and 192 168 1 124 192 168 1 254 for DHCP EPBX40 LAN port us...

Page 127: ...umbers by default User can to use it or to create new extensions see figure 3 Figure 3 Step 4 to configure outgoing routing Specify more prefixes number to go out via local FXO port Such as local Tele...

Page 128: ...Welltech Technology Co Ltd 128 Prefix 02 Digits Length 10 Destination selected one or more FXO line number to out 201 208 is EPBX40 default FXO line numbers see figure 4 and figure 5 Figure 4 Figure 5...

Page 129: ...ate2680 8 port FXO for example Step 1 Creating a new SIP trunk or using default sip trunk on EPBX40 EPBX40 prepare 2 SIP trunk numbers of 888 and 889 by default see figure 6 Figure 6 Step 2 using Well...

Page 130: ...Welltech Technology Co Ltd 130 Figure 8 Step 3 go to Epbx40 web page Configuration Outgoing Routing to configure destination via number 888 or 889...

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