ENGLISH
TROUBLESHOOTING
12
SYMPTOM
POSSIBLE CAUSE
SUGGESTED REMEDY
Pilot will not light
Gas supply off
Check main / unit gas valves
Air in lines
Turn pilot valve on. Attempt to
light pilot every 15 sec.
Pilot valve not on
Turn pilot valve on / adjust
Burners won’t light
Gas supply off
Check main / unit gas valves
Air in lines
Turn gas valve on. Attempt to
light pilot every 15 sec.
Pilot burner not lit
Turn off gas - allow unit to
vent for 5 minutes. Turn gas
back on and light pilot
Control not set high enough
Turn control knob to desired
temperature
Set to desired setting when lit
Water in burner
Remove burner and dry
thoroughly
Damaged temperature control,
burner or other internal
component
Contact Authorized Wells
Service Agency for repairs
Portions of a burner won’t light
or have erratic flame
Burner wet or flame opening(s)
clogged
Clean and dry burner
Burner not hot enough
Temperature control not set
Adjust for desired temperature
Shutter or nozzle out of
adjustment
Contact qualified technician for
adjustment
Damaged temperature control,
burner or other internal
component
Contact Authorized Wells
Service Agency for repairs
NOTE:
There are no user
serviceable components in the
burner assemblies or in the
control valves. In all cases of
damage or malfunction,
contact your Authorized Wells
Service Agency for repairs.
One burner assembly
won’t light
One burner does not control or
does not shut off
Damaged thermostat, thermobulb
or capillary
Contact Authorized Wells
Service Agency for repairs
M
123 2M
-307735
Owners M
anual for
HDTG
-Series Heavy-Duty Ga
s G
riddle
s
