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Section 8: WARRANTY
8.10 Warranty
UNPACKING
Inspect the pump carefully. If any damage has occurred, fi le claim with the carrier immediately.
Save the shipping container for carrier to inspect.
OPERATING PUMP
Refer to the enclosed Instruction/Operation Manual for all information to properly operate and
maintain the pump.
WARRANTY
This Welch Vacuum product is warranted to be free from defects in material and workmanship.
The liability of Welch-Ilmvac under this warranty is limited to servicing, adjusting, repairing
or replacing any unit or component part which in the judgment of Welch-Ilmvac has not
been misused, abused or altered in any way causing impaired performance or rendering
it inoperative. No other warranties are expressed or implied. The method of executing this
warranty: servicing, adjusting, repairing or replacing shall be at the discretion of Welch-Ilmvac.
Vacuum pumps that have been used for any period, however short, will be repaired under this
warranty rather than replaced.
The warranty is effective for one year from the date of original purchase when:
1. The warranty card has been completed and returned.
2. The product is returned to the factory or other designated service centers, freight prepaid.
3. The product in our judgment is defective through no action or fault of the user.
If the product has become defective through misuse, abuse, or alteration, repairs will be billed
regardless of the age of the product. In this event, an estimate of the repair costs will be submitted
and authorization of these charges will be required before the product is repaired and returned.
To obtain a return authorization number, please fi ll in the on-line request form on
www.welchvacuum.com. Products without a return authorization number will be refused by our
receiving department. Before shipping, properly pack the pump, insure it against loss or damage, and
on the outside of the pump packaging and the packing slip write in the return authorization number.
Pumps damaged due to improper packaging are the customer’s responsibility.