Installation and operating instruction
Oil condensing boiler WTC-OB 18-B
10 Troubleshooting
83311002 1/2018-03 La
100-132
10.5 Operating problems
The following faults must only be rectified by qualified personnel:
Observation
Cause
Rectification
Oil pump makes severe mech-
anical noise
Oil pump sucks air
Ensure oil supply is tight
High vacuum in oil line
Clean filter
Check oil supply
Flame tube/air nozzle has heavy
soot deposit
Oil nozzle defective
Nozzle distance incorrect
Check nozzle distance, adjust if
necessary [ch. 9.6]
Incorrect combustion air quantity
Adjust burner
Incorrect air outlet on mixing head
Check seat of light tube end piece
Combustion pulsating or burner
booming
Nozzle distance incorrect
Check nozzle distance, adjust if
necessary [ch. 9.6]
Wrong oil nozzle
Check nozzle type [ch. 7.4.1]
Capacity range of air nozzle exceeded
Check air nozzle [ch. 7.4.1]
CO content too high
Nozzle distance too big
Check nozzle distance, adjust if
necessary [ch. 9.6]
Stability problems
Nozzle distance incorrect
Check nozzle distance, adjust if
necessary [ch. 9.6]
Mechanical noises
Condensate drainage is not guaranteed
Check the condensate drain
Smell of flue gas
Siphon fill level insufficient
Fill siphon [ch. 5.3]
Hydraulic noise during DHE op-
eration
No DHW operation
Three way valve does not switch cor-
rectly
Install gravity brake from the supply to
DHW tank in the return line
The burner starts, runs as far as
operating phase
3
, switches off
and restarts
After 10 abortive starts the sys-
tem goes to lock out with
F47
Ignition faulty
Check the ignition unit and replace if
necessary
Service indicator flashes after
commissioning
Current combustion chamber pressures
have not been re-measured and stored.
Carry out commissioning using the
commissioning program (parameter
73
)