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WebSTAR DPR300 Series, User Manual

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WebSTAR DPR300 Series User Manual Download Page 79

 

 

For Information 

If You Need Technical Assistance 

If you need technical assistance, contact your cable service provider. 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

 
 

 

 

 

Bringing the Interactive 
    Experience Home

 

Scientific-Atlanta, Inc.           5030 Sugarloaf Parkway, Box 565447              Lawrenceville, GA 30042 
770.236.5000                                                                                                    

www.scientificatlanta.com

 
Scientific-Atlanta and the Scientific-Atlanta logo are registered trademarks of Scientific-Atlanta, Inc. 

 

“Bringing the Interactive Experience Home” and WebSTAR are trademarks of  
Scientific-Atlanta, Inc. 
All other trademarks shown are trademarks of their respective owners.  
 
Product and service availability subject to change without notice. 

© 2003 Scientific-Atlanta, Inc. All rights reserved. 

Febr

uary 2003  Printed in USA                                                                  Part Number 4002168 Rev A

 

 

Summary of Contents for DPR300 Series

Page 1: ...DPR300 Series Cable Modem Gateway...

Page 2: ...vices Benefits and Features The cable modem gateway offers the following outstanding benefits and features Allows you to attach multiple devices in your home or office to the cable modem gateway for h...

Page 3: ...21 How Do I Select and Place Ethernet Network Devices 22 How Do I Connect Ethernet Network Devices 23 What are the Requirements for USB Network Devices 25 How Do I Select and Place USB Network Device...

Page 4: ...e any kind of contact with any inside part of this product WARNING TO PREVENT FIRE OR ELECTRIC SHOCK DO NOT EXPOSE THIS UNIT TO RAIN OR MOISTURE Read and Retain These Instructions Read all of the inst...

Page 5: ...t overload electrical outlets extension cords or integral convenience receptacles as this can result in a risk of fire or electric shock For equipment that requires battery power or other sources to o...

Page 6: ...a three prong plug Properly ground earth this equipment by inserting the plug into a grounded electrical three socket outlet If you are unable to insert this plug fully into the outlet contact an elec...

Page 7: ...er s guide and the USB drivers If any of the items listed is missing or damaged please contact SciCare Broadband Services at 1 800 722 2009 for assistance You will need an optional cable signal splitt...

Page 8: ...this guide for more information on front panel status indicator functions The following illustration describes these front panel status indicators TM T10388 1 3 4 5 6 7 2 1 POWER Illuminates to indica...

Page 9: ...tional networked device 3 ETHERNET RJ 45 Ethernet port connects to the Ethernet ports on additional networked devices 4 RESET Reset to Default button Factory Reset This button is for maintenance purpo...

Page 10: ...e networking to other devices choose a location close to a telephone jack If you are planning to connect Ethernet cables USB cables or your home telephone wiring to the cable modem gateway you will ha...

Page 11: ...m Requirements for PCs A PC with a Pentium MMX 133 processor or greater 32 MB of RAM Web browsing software Netscape or Internet Explorer CD ROM drive Minimum System Requirements for Macintosh MAC OS 7...

Page 12: ...e side of the cable modem gateway The serial number consists of a series of alphanumeric characters preceded by S N The MAC address consists of a series of alphanumeric characters preceded by MAC Writ...

Page 13: ...tact your local cable service provider for further assistance To connect devices The following diagram illustrates one of the various Internet connection options that are available to you To Telephone...

Page 14: ...rd into the DC power connector on the back of the cable modem gateway and then plug the power adapter into an AC power source 4 Connect the active RF coaxial cable to the CABLE IN connector The cable...

Page 15: ...IP protocol listed in the installed network components list If yes go to step 7 If no click Add click Protocol click Add and then go to step 5 5 Click Microsoft in the Manufacturers list 6 Click TCP I...

Page 16: ...this guide If you still cannot access the Internet contact your cable service provider for further assistance To configure Windows XP systems 1 Click Start select Connect to and choose Show all connec...

Page 17: ...he upper right hand corner of the TCP IP window is unchecked If there is a check mark in the option deselect the option and then click Info in the lower left corner 7 Is there a Hardware Address liste...

Page 18: ...Next in the Add New Hardware Wizard window 4 Select Search for the best driver for your device Recommended in the Add New Hardware Wizard window and then click Next 5 Select CD ROM drive in the Add Ne...

Page 19: ...ready for use 10 Try to access the Internet If you cannot access the Internet go to How Do I Troubleshoot My Internet Service Installation next in this guide If you still cannot access the Internet co...

Page 20: ...l number and MAC address of your cable modem gateway If you are using a cable signal splitter so that you can connect the cable modem gateway to other devices remove the splitter and reconnect the cab...

Page 21: ...alled on your PC The IP Configuration window displays the Ethernet adapter information 4 Click Release and then click Renew The IP Configuration window displays a new IP address 5 Click OK to close th...

Page 22: ...l network performance What are the Wiring Requirements for Ethernet Networking Although the cable modem gateway is designed to support several Ethernet network devices it is important to view the char...

Page 23: ...ation for My Ethernet Network Devices You should work with your cable service provider to choose the best location for your Ethernet network devices Consider these recommendations Location of two way...

Page 24: ...ay Professional installation may be available Contact your local cable service provider for further assistance The following diagram illustrates one of the various Ethernet network connection options...

Page 25: ...cord into the DC power connector on the back of the cable modem gateway and then plug the power adapter into an AC power source 6 The cable modem gateway begins an automatic search to locate and sign...

Page 26: ...to connect to the cable modem gateway in order to maintain optimal network performance What are the Wiring Requirements Several factors can impact the practical limit of the network Use correct USB c...

Page 27: ...vices Where is the Best Location for My USB Network Devices You should work with your cable service provider to choose the best location for your USB network devices Consider these recommendations Loc...

Page 28: ...cable modem gateway Professional installation may be available Contact your local cable service provider for further assistance The following diagram illustrates one of the various USB network connec...

Page 29: ...dd a TV a DHCT or set top converter or a VCR 5 After all connections are complete insert the AC power adapter cord into the DC power connector on the back of the cable modem gateway and then plug the...

Page 30: ...ices to connect to the cable modem gateway in order to maintain optimal network performance What are the Requirements for Wireless Networking It is important to view the characteristics of the entire...

Page 31: ...You should work with your cable service provider to choose the best location for your wireless network devices Consider these recommendations Distance from the cable modem gateway to the wireless netw...

Page 32: ...allation may be available Contact your local cable service provider for further assistance The following diagram illustrates one of the various wireless network connection options that are available t...

Page 33: ...m gateway begins an automatic search to locate and sign on to the network that provides the telephone service This process may take up to 5 minutes The cable modem gateway is ready for use when the CA...

Page 34: ...es to connect to the cable modem gateway in order to maintain optimal network performance What are the Telephone Wiring Requirements The cable modem gateway is designed to support interior telephone w...

Page 35: ...the network because each device requires a certain amount of bandwidth to operate Contact your cable service provider or consult the documentation for your HPNA device for more information on selecti...

Page 36: ...e of the various home phoneline networking connection options that are available to you To Telephone Company T10398 TM DPR300 Series Cable Modem Router Residential Gateway and Wireless Access Point Ca...

Page 37: ...ct the HPNA device s using the pass through connector to the wall telephone outlet 4 Connect the active RF coaxial cable to the CABLE IN connector on the back of the cable modem gateway Use an optiona...

Page 38: ...ages will differ from the pages shown here If you are not familiar with the network configuration procedures detailed in this section contact your cable service provider before you attempt to change a...

Page 39: ...erface which is used to connect to the cable modem termination system CMTS at the headend A media access control MAC address is a hardware address that uniquely identifies each note of a network Hardw...

Page 40: ...the upper portion of the About Your Modem screen to access the Setup page Use the Setup page to access the various cable modem gateway configuration options Detailed descriptions of each configuratio...

Page 41: ...for your network IP Address Management Use this page to configure how Internet protocol IP addresses are assigned and managed in your network Advanced Settings The following table provides a descript...

Page 42: ...N traffic that Network Address Translation NAT is unable to translate to a known local PC A DMZ is used by a company that wants to host its own Internet services without sacrificing unauthorized acces...

Page 43: ...ryption and authentication prevents unauthorized access to your wireless devices Advanced Use this page to configure your WAP data rates and wireless fidelity WiFi thresholds Configuring Your Password...

Page 44: ...set up your password type your password in the Password field then re type your password in the Re Enter Password field and then click Apply to save your password If you set a password on subsequent a...

Page 45: ...familiar with the network configuration procedures detailed in this section contact your cable service provider before you attempt to change any of the cable modem gateway default network configuratio...

Page 46: ...s The date and time your WAN IP address expires Host Name Some ISPs require this information for authentication and will supply it to you Domain Name Some ISPs require this information for authenticat...

Page 47: ...Settings IP Management page to configure how your system manages and assigns IP addresses in your network If you are not familiar with the IP management procedures detailed in this section contact you...

Page 48: ...uch as printer servers Web servers and mail servers Number of CPEs Enter the maximum number of devices you are allowed to connect to your Private LAN Note The maximum number of devices is 245 DHCP Cli...

Page 49: ...th the advanced settings detailed in this section contact your cable service provider before you attempt to change any of the cable modem gateway default advanced options settings Click Options in the...

Page 50: ...For example pings to the WAN IP address or the cable modem gateway or to the PCs behind it are not returned IPSec Pass Through Checking this box allows applications that use IPSec IP Security to pass...

Page 51: ...ttempt to change any of the cable modem gateway default advanced IP filtering settings Click IP Filtering in the Advanced Settings section of the Setup page to access the Setup Advanced Settings IP Fi...

Page 52: ...ur cable service provider before you attempt to change any of the cable modem gateway default advanced MAC filtering settings Click MAC Address Filtering in the Advanced Settings section of the Setup...

Page 53: ...t familiar with the advanced settings detailed in this section contact your cable service provider before you attempt to change any of the cable modem gateway default advanced port filtering settings...

Page 54: ...private LAN IP address for the destination device If you are not familiar with the advanced settings detailed in this section contact your cable service provider before you attempt to change any of th...

Page 55: ...t Triggers Use the Setup Advanced Settings Port Triggers page to configure TCP UDP port triggers Port triggering is similar to port forwarding but is dynamic In other words the system does not hold th...

Page 56: ...mple of the Setup Advanced Settings Port Triggers page Setup Advanced Settings Port Triggers Page Description Use this page to enter and enable the port forwarding trigger and target range start and e...

Page 57: ...Settings DMZ Host page Setup Advanced Settings DMZ Host Page Example The following illustration is an example of the Setup Advanced Settings DMZ Host page Setup Advanced Settings DMZ Host Page Descri...

Page 58: ...u can also filter on the time of day and the day of the week If you are not familiar with the advanced settings detailed in this section contact your cable service provider before you attempt to chang...

Page 59: ...table provides a description of each field name within the Content Filtering section heading Field Name Description Keyword Blocking Allows you to block or allow Internet access based on keywords Doma...

Page 60: ...name in the Domain Name list and then click Remove Domain Configuring Firewall Event Logging and E mail Alerts Use the Setup Firewall Event Logging page to access the firewall event log and allows you...

Page 61: ...riptions of the Setup Firewall Event Logging page Field Name Description Contact Email Address Allows you to enter the e mail address of the person who monitors the firewall SMTP Server Name Allows yo...

Page 62: ...umber If you are not familiar with the advanced settings detailed in this section contact your cable service provider before you attempt to change any of the cable modem gateway default wireless basic...

Page 63: ...product name WebSTAR New Channel 1 11 Allows setting a communications channel for your WAP For systems with multiple WAPs adjacently located WAPs must be set to output channels that are at least 2 ch...

Page 64: ...ntication If you are not familiar with the advanced settings detailed in this section contact your cable service provider before you attempt to change any of the cable modem gateway default wireless p...

Page 65: ...he device requesting authentication encrypts the challenge text and sends it back to the WAP If the challenge text is encrypted correctly the access point allows the requesting device to authenticate...

Page 66: ...Wireless Data Rates and WiFi Thresholds Use the Setup Wireless Advanced page to configure your WAP data rates and wired fidelity WiFi thresholds If you are not familiar with the advanced settings det...

Page 67: ...that the WAP uses to announce itself to remote devices The Beacon Interval should be left at 100ms for compliance with most client cards The Beacon Interval specifies how often packets are sent by th...

Page 68: ...ection provides examples and descriptions of these WebWizard pages Viewing the Status and Quality of Network Communications Use the Signal page to view important information about the status and quali...

Page 69: ...upstream channel number currently being used by your cable modem Frequency Displays the downstream and upstream frequency currently being used by your cable modem This frequency is not displayed becau...

Page 70: ...ew important information about the operational status of your cable modem gateway and the devices you have connected to it Click Status on the arc in the upper portion of any WebWizard page to access...

Page 71: ...date If your ISP is running a time of day server then this time and date is accurate Time Since Last Reset Displays the time since the last cable modem reset or the last time the AC power was removed...

Page 72: ...onal status of your cable modem gateway that you can use to troubleshoot and resolve problems with your cable modem gateway The Log records events as they occur Click Log on the arc in the upper porti...

Page 73: ...computer s or other devices are not equipped with the appropriate networking interfaces contact your cable service provider These items may often be upgraded or purchased from your local computer or...

Page 74: ...Blinking when data is being transferred over that connection On Off if no Ethernet device is connected On if an Ethernet device is connected or Blinking when data is being transferred over that connec...

Page 75: ...r depending on the type of wire noise conditions and topology of the telephone wiring in your home Q Do I automatically receive high speed Internet service with the cable modem gateway A Your cable mo...

Page 76: ...panel of your cable modem are illuminated Verify that all cables are properly connected Verify that your cable service is active and that it supports two way service Verify that you have called your c...

Page 77: ...ion Copyright Notice 2003 Scientific Atlanta Inc All rights reserved Printed in the United States of America Information in this document is subject to change without notice No part of this document m...

Page 78: ...to operate the equipment The information shown in the FCC Declaration of Conformity paragraph below is a requirement of the FCC and is intended to supply you with information regarding the FCC approva...

Page 79: ...scientificatlanta com Scientific Atlanta and the Scientific Atlanta logo are registered trademarks of Scientific Atlanta Inc Bringing the Interactive Experience Home and WebSTAR are trademarks of Scie...

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