WebSTAR DPR300 Series Cable Modem Gateway User’s Guide
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Frequently Asked Questions
Internet Installation
Q. What if I don’t subscribe to cable TV?
A. If cable TV is available in your area, high-speed data service may be made
available with or without subscribing to cable TV service. Contact your local cable
service provider for complete information on available broadband services,
including high-speed Internet access.
Q. How do I arrange for installation?
A. Professional installation from your cable service provider may be provided.
Professional installation also ensures proper cable connection to the cable
modem gateway and to your device(s), and ensures proper configuration of all
hardware and software settings. Contact your cable service provider for more
information about installation.
Q. How does the WebSTAR Cable Modem Gateway connect to my computer and
other devices?
A. The cable modem gateway connects to your computer and other devices
through the USB port, the 10/100BaseT Ethernet ports, an optional wireless
connection, or the optional HPNA port. If your computer(s) or other devices are
not equipped with the appropriate networking interfaces, contact your cable
service provider. These items may often be upgraded or purchased from your
local computer or office supply retailer, or from your cable service provider.
Q. Once my cable modem gateway is connected, how do I access the Internet?
A. Your local cable service provider becomes your Internet Service Provider
(ISP), offering a wide range of services including e-mail, chat, news, and
information services. Your cable service provider also supplies the software you
will need.
Q. Can I watch TV and surf the Internet at the same time?
A. Absolutely! If you subscribe to cable television service, you can watch TV and
use your cable modem gateway at the same time by connecting your TV and
your cable modem gateway to the cable network using an optional cable signal
splitter.
Q. How many devices can I connect to the cable modem gateway?
A. A single cable modem gateway is able to support up to 253 devices. However,
under normal circumstances, the number of devices connected should be a
much lower number. Contact your cable service provider for more information on
the maximum number of devices to connect to the cable modem gateway in
order to maintain optimal network performance.
