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7

Troubleshooting

PROBLEM 

CAUSE 

SOLUTION

4. Hot water in the cold water supply line

Timer's Manual Switch

Timer Manual Switch is set to "ON" which will cause it to run 24/7.

Adjust the Programming tabs for the desired run times.

Programming Tabs

Make sure there are not too many Programming Tabs pushed towards the "ON" 

position. This will cause the pump to run more often. To best address this reduce the 

number of Programming Tabs in the On position Modulating the Pump On and Off may 

help. (i.e. 30 minutes before the first shower until 15 minutes after last shower).

Bypass Valve has failed

Follow these instructions to test the operation of your By-Pass Valve.

1. Verify that the pump is operational.

2. Check the Timer Switch and settings.

3.  Go to the sink where the Sensor Valve is installed. Close the  

cold water supply angle stop.

4. Open the cold water faucet.

5.  Wait for the water to slow down to a drip or no flow.  

This will take approximately 1 minute.

6.  If water does not slow to a drip or completely off, carefully check the  

temperature of the water. The temperature should be around around  

90°F (32°C) ± 4°

7. If the water temperature is more than 100°F, replace the valve.

Incorrect Sensor Valve Installation

(See page 4).

Water temperature from water heater/boiler

If the water is not hot enough it will not shut off the By-Pass to the cold water line. 

Increase the temperature in your hot water tank/ boiler.

5.  Cracking, corrosion and/or leaking on the out-

side casing of the Hot Water Recirculating Pump

O-Ring failure inside the pump

The connections use a standard ¾" hose gasket and should be periodically replaced. 

We also recommend using new flex lines as gaskets are usually supplied with them. 

Keep in mind there may be a need for Dielectric unions when using dissimilar metals 

as this can lead to premature corrosion if not properly installed.

NOTICE

If this system or any of its parts becomes damaged or needs re-

pair, turn off the water supply, stop using the system and contact 

an experienced service individual immediately.
If this Manual are misplaced, damaged or illegible, or if you 

require additional copies, please contact Watts for these items at 

no charge.
If you are ever uncertain about a particular task or the proper 

method of operating this system, consult this Manual or contact 

a Premier Technical Support Representative at 1-800-752-5582.

Summary of Contents for 500800

Page 1: ...ith installation Failure to read and follow attached instructions or operating parameters may lead to the product s failure and possible damage to property Refer to enclosed warranty for operating par...

Page 2: ...erature 140 F 60 C N A Step A Close the supply water valve to the water heater located in most cases above the water heater on the cold water inlet to the hot water heater STEP 1 Picture 2 ELECTRICAL...

Page 3: ...eat for the remaining flex hose to the cold water stop valve See Picture 5 Step E Open the hot water stop valve and proceed to Step B of Step 2 1 Check Sensor Valve Operation See Page 4 STEP 2 Step B...

Page 4: ...nd attach to the Hot Water Out and Cold Water Out of the new Sensor Valve Step C 3 8 Installation Connect the 3 8 side of the new flex hoses to the adapters installed on the previously installed Senso...

Page 5: ...ed only for use with the specified WATTS INSTANT HOT WATER RECIRCULATING SYSTEM System should be installed indoors on hot water service systems The timer control is designed to turn the circulator on...

Page 6: ...erent factors 1 Piping Network Size 2 Hot water Tank 3 Water Usage You can set your Hot Water Recirculating Pump to start 15 to 30 minutes earlier to compensate if necessary The length of time will de...

Page 7: ...around around 90 F 32 C 4 7 If the water temperature is more than 100 F replace the valve Incorrect Sensor Valve Installation See page 4 Water temperature from water heater boiler If the water is not...

Page 8: ...es to replace the equipment may replace it with reconditioned equipment Parts used in repairing or replacing the equipment will be warranted for 90 days from the date the equipment is returned to you...

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