WaterRower WRM7060, Owner'S Manual

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LIMITED WARRANTY
What This Limited Warranty Covers: In-Home and Commercial Use - WaterRower (US)
Inc. (“WaterRower”) will replace or repair at its factory or nominated service facility
any WaterRower Rowing Machine (“the Product”) found to be defective in material
or workmanship for a period of ONE (1) YEAR from the date of initial shipment of the
Product by WaterRower. This Limited Warranty is upgradeable to THREE (3) YEARS on all
components and FIVE (5) YEARS on the structural frame by registering the Product within
the first year of purchase.
WaterRower warrants against any replacement WaterRower spare part received from
WaterRower or any of its authorized dealers for a period of NINETY (90) DAYS after the date
of shipment.
This Limited Warranty applies to the initial purchasers of the Product or spare part and is
not transferable to any other party.
How Can a Customer Obtain Warranty Service: A customer making a warranty claim
is responsible to return thet defective Product or component to WaterRower’s factory
or its nominated service center, prepaying all postage or other shipping charges. The
Product or component must be returned to your nearest WaterRower office or nominated
service center (https://www.waterrower.com/us/contact-us). The customer must first
notify WaterRower of his/her intent to return the Product or component and receive a
confirmation from WaterRower before the Product is returned.
Claimant’s Responsibilities: A claimant must ensure that the defective Product or
component are properly packed to protect it from damage during shipping. WaterRower
will not be responsible for any damage that occurs to the Product or component during
shipment.
What WaterRower Will Do: WaterRower, will review, repair or replace the Product or
component at WaterRower’s discretion. WaterRower will then return the repaired or
replaced Product or component to the claimant at WaterRower’s expense. WaterRower
will ground/economy ship all replacement warranty Products or components to claimant.
Charges will apply for any alternative shipping methods requested by claimant. Product
shipped outside of its initial purchase country may be subject to additional shipping costs.
Where the product warranty has been deemed void, the costs of repair and any associated
shipping costs shall be borne by the claimant. WaterRower will contact the claimant prior
to return of the repaired Product or component.
This Limited Warranty Will be Void When: This Limited Warranty will be void if the claim
has resulted from: (a) improper assembly of the Product, (b) usage of the Product beyond
its design, (c) overfilling of the Product’s water tank, as explained in the WaterRower
Assembly Manual, (d) use of a purification product in the water tank other than that
which has been approved by WaterRower, (e) use of improper cleaning materials, as
described in the preventative maintenance steps in the WaterRower Owner’s Manual, (f)
use and/or storage of Product in inclement weather, including but not limited, to extreme
temperatures and moisture; (g) accident, abuse, misuse, misapplication or as a result of
any modification other than that authorized by WaterRower, and (h) improper preventative
maintenance steps as described in the WaterRower Owner’s Manual.
Restriction on Other Damages: WaterRower shall not be liable for any direct,
consequential, incidental, indirect or special damages under this Limited Warranty or