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WL380

 Manual 

                                                                 Page 47 ‐ Revision:  2‐5‐2018 

 
9. Dispenses Hot and Cold Water at the same time 

 
 

Possible Reason 

Solution 

Hot or Cold solenoid is stuck 
open. 

Remove Top Cover.   
 
Check Hot Solenoid:  Dispense cold water and visually inspect tubing 
for water flow from both tanks. 
 
Check Cold Solenoid:  Disconnect Elbow from outlet of Cold 
Solenoid.  Select hot water and dispense (quickly releasing 
Dispensing Button to avoid much water coming out of Cold Solenoid.
 
Replace Solenoid as necessary. 

 

10. No Cold Water Available 

 
 

Possible Reason 

Solution 

Closed Water Supply Valve 

Open the Water Supply Valve 

Cold Water Solenoid Valve 
malfunction 

Inspect the valve components for proper functionality. 

Green Heater & Compressor 
Switch on unit is off. 

 
 
Turn Green Heater & Compressor Switch on.   

I = ON

 

 
 

Loose connection(s) on the 
Display PCB 

Turn power off; unplug the 

WL380 Water Treatment System

 and 

visually inspect solenoid connections into the Display PCB.   Verify 
the soldering points on connections are secure into the board. 
 
Remove the PCB to inspect the front of the board. 

Exhausted Filter 

Replace filters as needed. 

 
 

 

Summary of Contents for WL380

Page 1: ...ming out of Faucet Vent Hole 7 Low Flow of Water 8 Hot Water Drip out of Faucet 9 Dispenses Hot and Cold Water at the same time 10 No cold water available 11 Water does not dispense from unit 12 No Wa...

Page 2: ...Water Pressure to 40 60 psi Loose or bad connection on the Front Dispensing PCB or Solenoid Connector Check that they are connected properly and tightened Solenoid If both the Water Pressure and PCB...

Page 3: ...or Faulty Solenoid Replace Solenoid 4 Steady Drip Out of Faucet Possible Reason Solution Debris in Solenoid Inspect Solenoid for debris and clean out as needed 5 Hot Water or Steam Coming out of both...

Page 4: ...e Reason Solution Determine Flow of Water Rated Flow Rate is 1 89 Liters 0 5 gallons per minute Check flow rate by dispensing into a container to measure for one minute Measure the amount of water tha...

Page 5: ...ucet The Hot Tank Outlet Tube has a Restrictor in its base This ensures the reservoir is always full by allowing more water in than out There is a small hole in the side of the Hot Tank Outlet Tube th...

Page 6: ...oid Replace Solenoid as necessary 10 No Cold Water Available Possible Reason Solution Closed Water Supply Valve Open the Water Supply Valve Cold Water Solenoid Valve malfunction Inspect the valve comp...

Page 7: ...ch on I ON 15 Amp Fuse Blown Replace the 15 Amp Fuse as needed Water is present in the Bottom Tray causing the Leak Detection to trigger Remove the Top Cover and Front Panel Tip the unit slightly to d...

Page 8: ...w dispenses from the opposite side this is an indication that there is a PCB problem Replace PCB Solenoid If both the Water Pressure and PCB have been ruled out then it is the Solenoid Replace Solenoi...

Page 9: ...the tank to flush out the contaminant s 15 Dispense Buttons Stick Possible Reason Solution Dirt or Foreign material is filling the gap around the Dispense Buttons Inspect the Dispense Buttons and clea...

Page 10: ...cet The inlet solenoid controls flow into the tanks The tanks will depressurize once the dispense button is released the inlet solenoid closes A small amount of water will Run On through the faucet as...

Page 11: ...ot Tank is made from stainless steel Ensure descaling solution is compatible with stainless and always flush the unit completely Dispose in an environmentally safe manner Materials Needed Personal Pro...

Page 12: ...er above 52o C 125o F can cause severe burns or scalding Keep unauthorized people and children away from the unit to avoid accidental dispensing of hot water CAUTION MUST REPLACE HOT TANK 3 5 YEARS DE...

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