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WL380

 Manual 

                                                                 Page 45 ‐ Revision:  2‐5‐2018 

6. Hot Water Coming out of Faucet Vent Hole 

 
 

Possible Reason 

Solution 

Improper tubing attachment from 
the tank to faucet or vice versa. 

Verify tubing is connected properly from tank outlets to 
correct faucet attachments. 

Hot Tank outlet hole is scaled over. 

Inspect and Descale Tank as needed. 
 

See Hot Tank Descaling Instructions that are included 
further below in this Troubleshooting Section. 

 
See instructional video on the Partner Area of the 
Waterlogic.com website for more information. 

Expansion chamber is not sealed 
properly. 

Replace the Hot Tank. 

 

7. Low Flow of Water – Rated Service Flow is 1.89 Liters (0.5 gallons) per Minute 

 
 

Possible Reason 

Solution 

Determine Flow of Water 

Rated Flow Rate is 1.89 Liters (0.5 gallons) per minute. 
Check flow rate by dispensing into a container to measure 
for one minute. Measure the amount of water that has 
been dispensed. 

Feed Lines too Small 

Feed lines can restrict flow if run long distances from the 
supply.  It may be necessary to increase the supply line (e.g., 
use 3/8” feed line vs. ¼”. 

Elbows and turns in the feed line 

Minimize elbows and turns in the feed line. 

Filters 

Filters with high pressure drop due to fouling or just by 
design.  Change filters more frequently or go to higher 
micron size filter for local water conditions. 

Restrictions 

Follow flow path to ensure there are no undiscovered 
restrictions due to debris or malfunctioning valves, including 
the supply valve at the source. 

Booster Pump 

Add a booster pump to the supply line if the feed is slower 
than needed. 

 
 

 

Summary of Contents for WL380

Page 1: ...ming out of Faucet Vent Hole 7 Low Flow of Water 8 Hot Water Drip out of Faucet 9 Dispenses Hot and Cold Water at the same time 10 No cold water available 11 Water does not dispense from unit 12 No Wa...

Page 2: ...Water Pressure to 40 60 psi Loose or bad connection on the Front Dispensing PCB or Solenoid Connector Check that they are connected properly and tightened Solenoid If both the Water Pressure and PCB...

Page 3: ...or Faulty Solenoid Replace Solenoid 4 Steady Drip Out of Faucet Possible Reason Solution Debris in Solenoid Inspect Solenoid for debris and clean out as needed 5 Hot Water or Steam Coming out of both...

Page 4: ...e Reason Solution Determine Flow of Water Rated Flow Rate is 1 89 Liters 0 5 gallons per minute Check flow rate by dispensing into a container to measure for one minute Measure the amount of water tha...

Page 5: ...ucet The Hot Tank Outlet Tube has a Restrictor in its base This ensures the reservoir is always full by allowing more water in than out There is a small hole in the side of the Hot Tank Outlet Tube th...

Page 6: ...oid Replace Solenoid as necessary 10 No Cold Water Available Possible Reason Solution Closed Water Supply Valve Open the Water Supply Valve Cold Water Solenoid Valve malfunction Inspect the valve comp...

Page 7: ...ch on I ON 15 Amp Fuse Blown Replace the 15 Amp Fuse as needed Water is present in the Bottom Tray causing the Leak Detection to trigger Remove the Top Cover and Front Panel Tip the unit slightly to d...

Page 8: ...w dispenses from the opposite side this is an indication that there is a PCB problem Replace PCB Solenoid If both the Water Pressure and PCB have been ruled out then it is the Solenoid Replace Solenoi...

Page 9: ...the tank to flush out the contaminant s 15 Dispense Buttons Stick Possible Reason Solution Dirt or Foreign material is filling the gap around the Dispense Buttons Inspect the Dispense Buttons and clea...

Page 10: ...cet The inlet solenoid controls flow into the tanks The tanks will depressurize once the dispense button is released the inlet solenoid closes A small amount of water will Run On through the faucet as...

Page 11: ...ot Tank is made from stainless steel Ensure descaling solution is compatible with stainless and always flush the unit completely Dispose in an environmentally safe manner Materials Needed Personal Pro...

Page 12: ...er above 52o C 125o F can cause severe burns or scalding Keep unauthorized people and children away from the unit to avoid accidental dispensing of hot water CAUTION MUST REPLACE HOT TANK 3 5 YEARS DE...

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