
infiniti
Operating, Installation, and Service Manual Page 36 - Revision: 9-15-2016
HEATING TROUBLESHOOTING INDEX
Hot Water Problems
1. Hot Water is not Hot 185° +/- 5°
Also includes related instructions for Resetting the Hot Tank Overload or High Limit
safety
Hot Water is not Hot (185
°
+/- 5
°
F)
NOTE
:
The
infiniti Water Treatment System
,
does NOT have Sleep or Power Saving Mode and the hot
water should be a minimum of 185
°
F under normal operating conditions.
The Hot temperature set point is 185
°
F and is controlled by a thermostat on the side of the tank.
There is a resettable overload or high limit safety above the thermostat on the side of the tank that
will trip to prevent damage to the unit if the tank is dry heated (turned on without water in it).
The
infiniti Water Treatment System
,
does NOT have Extra Hot capability and the maximum hot
temperature is 189
°
F.
It typically takes 10 minutes for the 500W to heat the 1.6 Liter of room temperature (ambient) water
to the 185
°
F set point.
Possible Reason
Solution
No power to heater elements
Check that the Red Heater and Power switch is
on.
Turn Red Heater and Power Switch on.
I = ON
Hot Tank Overload Tripped
Overload is a safety feature to
ensure the tank does not
overheat.
Overload will “click” when pushed. The overload is
automatically reset when pressed.
See Resetting the Hot Tank Overload or High Limit Safety
Instructions that are included further below in this
Troubleshooting Section
Thermostat or overload
“open” on Hot Tank
Turn Power off. Check OHM’s resistance across terminals on
each Thermostat and Overload separately.
Good components will indicate a closed circuit or zero
OHM’s on the meter.
Replace components as necessary.