WS1TT Drawings and Service Manual
Page 31
Problem
Possible Cause
Solution
8. Hard or untreated water is being delivered
a. Media is exhausted due to high water usage
a. Check program settings or diagnostics for
abnormal water usage
b. Meter not registering
b. Remove meter and check for rotation or
foreign material
c. Water quality
fl
uctuation
c. Test water and adjust program values
accordingly
d. No regenerant or low level of regenerant in
regenerant tank
d. Add proper regenerant to tank
e. Control fails to draw in regenerant
e. Refer to Trouble Shooting Guide number 12
f. Insuf
fi
cient regenerant level in regenerant tank f. Check re
fi
ll setting in programming. Check
re
fi
ll
fl
ow control for restrictions or debris
and clean or replace
g. Damaged seal/stack assembly
g. Replace seal/stack assembly
h. Control valve body type and piston type mix
matched
h. Verify proper control valve body type and
piston type match
i. Fouled media bed
i. Replace media bed
9. Control valve uses too much regenerant
a. Improper re
fi
ll setting
a. Check re
fi
ll setting
b. Improper program settings
b. Check program setting to make sure they
are speci
fi
c to the water quality and
application needs
c. Control valve regenerates frequently
c. Check for leaking
fi
xtures that may
be exhausting capacity or system is
undersized
10. Residual regenerant being delivered to service
a. Low water pressure
a. Check incoming water pressure – water
pressure must remain at minimum of 25
psi
b. Incorrect injector size
b. Replace injector with correct size for the
application
c. Restricted drain line
c. Check drain line for restrictions or debris
and clean
11. Excessive water in regenerant tank
a. Improper program settings
a. Check re
fi
ll setting
b. Plugged injector
b. Remove injector and clean or replace
c. Drive cap assembly not tightened in properly
c. Re-tighten the drive cap assembly
d. Damaged seal/ stack assembly
d. Replace seal/ stack
e. Restricted or kinked drain line
e. Check drain line for restrictions or debris
and or straighten drain line
f. Plugged backwash
fl
ow controller
f. Remove backwash
fl
ow controller and clean
or replace
g. Missing re
fi
ll
fl
ow controller
g. Replace re
fi
ll
fl
ow controller
12. Control valve fails to draw in regenerant
a. Injector is plugged
a. Remove injector and clean or replace
b. Faulty regenerant piston
b. Replace regenerant piston
c. Regenerant line connection leak
c. Inspect regenerant line for air leak
d. Drain line restriction or debris cause excess
back pressure
d. Inspect drain line and clean to correct
restriction
e. Drain line too long or too high
e. Shorten length and or height
f. Low water pressure
f. Check incoming water pressure – water
pressure must remain at minimum of 25
psi
13. Water running to drain
a. Power outage during regeneration
a. Upon power being restored control will
fi
nish the remaining regeneration time.
Reset time of day.
b. Damaged seal/ stack assembly
b. Replace seal/ stack assembly
c. Piston assembly failure
c. Replace piston assembly
d. Drive cap assembly not tightened in
properly
d. Re-tighten the drive cap assembly
