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18 

TROUBLE SHOOTING 

Cont... 

SYMPTOM 

ACTION 

The main burner does not turn on with 
the pilot lit. 

Cont... 

3. Check to make sure the thermostat is set high enough to turn on 

the appliance. 

4. Check that the remote switch or the thermostat is turned on. 
5. Check for weak pilot flame. If flame is weak, check gas supply, 

check pilot flame adjustment and check for blockage of pilot 
orifice. 

6. Check for 400-500 mV from the thermopile with the burner off 

and 200-250 mV with the burner on. If the voltages are lower, the 
thermopile is defective. 

7. Check for defective gas valve. 

The main burner shuts off when the 
appliance is warm. 

1. This may be the normal operation of a wall thermostat installed to 

appliances. 

2. Check for good pilot flames on the thermopile.  
3. Check for good voltage from the thermopile. 

Sooty deposits on the glass door. 

1. If the flame is yellow and lazy, increase primary air by opening 

the primary air shutter. 

2. Check for proper placement of the logs and branches. See that 

section in the instruction manual. 

3. Check for obstruction of the burner ports by the embers. See that 

section in the instruction manual. 

4. Check for proper venting and blockage of the vent termination. 
5. Check manifold pressure and clock input rating. 

Sharp blue flames with flames lifting off 
the burner at the ends. 

1. Too much primary air. Reduce primary air by closing the primary 

air shutter. During cold temperatures, some flame lifting may 
occur during start-up.  

Convection blower does not turn on. 
 

1. The convection fan is thermostatically controlled. It will only turn 

on when the appliance is warmed-up. This may take 5 to 15 
minutes with the appliance on high. 

2. Check for 120VAC electrical supply to the appliance. 
3. Check for proper mounting of the thermal snap disc. 
4. Check electrical connections. 
5. Check for defective thermal snap disc. 
6. Check for defective convection blower speed controller. 
7. Check for defective convection blower. 

f i r e - p a r t s . c o m

Summary of Contents for northfire dvr36h

Page 1: ...r s phone Follow the gas supplier s instructions If you cannot reach the gas supplier call the fire department PLEASE READ INSTRUCTIONS CAREFULLY BEFORE INSTALLING AND OPERATING THE APPLIANCE WARNING...

Page 2: ...tions 5 13 Operation Instructions 14 15 Maintenance 16 Trouble Shooting Instructions 17 18 Servicing 19 20 Important Information Form 21 Warranty 22 Parts and Accessories 23 Allowed Termination Locati...

Page 3: ...ty Please read the manual carefully prior to installation and operation of the appliance Proper installation operation and maintenance of the appliance will provide you with many years of enjoyment CA...

Page 4: ...orm with local code or current National Electrical code ANSI NFPA No 70 1987 in the US and in Canada the current Canadian Electrical Code CSA C22 1 HIGH ALTITUDE INSTALLATION When installing this appl...

Page 5: ...CONTROL TOP LOUVERS GLASS DOOR APPLIANCE DIMENSIONS FRONT VIEW 36 1 4 23 1 2 37 3 4 TOP VIEW SIDE VIEW FRONT VIEW 3 1 2 Except for the vent connector locations the rear vented DVR36H and top vented D...

Page 6: ...ble for venting See APPENDIX A ALLOWABLE TERMINATION LOCATIONS VENT TERMINATION 1 See ALLOWABLE TERMINATION LOCATIONS diagram page 24 to establish a suitable vent termination location 2 In heavy snowf...

Page 7: ...nt 6 FRAMING DIMENSIONS 36 1 4 16 39 1 2 28 36 1 4 56 36 1 4 31 16 If more rigidity is required A stud may be added to the back of the top nailing flange after the fireplace is installed TERMINATION F...

Page 8: ...Observe the venting chart given in this manual 5 Use a vent spacer between the inside and outside flex vents at every 3 ft intervals 6 Never slope horizontal running vents downwards 7 Maintain at leas...

Page 9: ...stallations with short vents With taller vents the efficiency and flame characteristics will change Therefore an exhaust restrictor plate is provided by the manufacturer to preserve as much of the ori...

Page 10: ...ravent locate the restrictor in the exhaust section fitting into the formed lip Restrictor Placement WARNING These restrictors are only to be installed in the vent system if the vent exceeds 7 in vert...

Page 11: ...of the gas supply piping system at test pressures equal to or less than 1 2 psig 3 5 kPa Failure to do so will damage the appliance s gas valve Such damage is not covered by the manufacturer s warran...

Page 12: ...two buckle latches below the door Release the bottom buckles first then gently swing the door away from the fireplace and lift it off the top hooks Keep the door pressed against the appliance while r...

Page 13: ...om obstructing the burner ports WARNING Do not place the lava rocks or the embers directly on the burner ports fire explosion or excessive carbon monoxide CO may result causing property damage persona...

Page 14: ...eplace and into the bottom of the gas fireplace Be sure to connect a grounding wire to the side of gas fireplace Use any screw hole on the side for this purpose Slide the thermal snap switch into the...

Page 15: ...e appliance area for gas Be sure to smell next to the floor because some gases are heavier than air and will settle on the floor IF YOU SMELL GAS follow the instruction on the front cover of this manu...

Page 16: ...tly and turn control knob counterclockwise 4 to PILOT position depress control knob and light pilot by repeatedly pressing the sparker Venting of air may take place at the pilot prior to the flow of f...

Page 17: ...e outside the house wearing a dust mask The logs are very fragile take care not to break them After cleaning the logs must be replaced as per the instructions in this manual When replacing glass door...

Page 18: ...as valve may be defective Pilot will not remain on after being lit 1 Press the control knob all the way in 2 Hold the control knob in for a longer period of time 3 If you are trying to re light the pi...

Page 19: ...primary air by opening the primary air shutter 2 Check for proper placement of the logs and branches See that section in the instruction manual 3 Check for obstruction of the burner ports by the ember...

Page 20: ...with a screwdriver Rotate air shutter with a flat tip screw driver The primary air opening size can be easily seen with a flashlight Tighten the air shutter set screw after adjustment CAUTION Adjust...

Page 21: ...ssembly plate to the appliance Gently lift the assembly up and tilt the back up to clear the front of the valve from the opening Replacing the assembly is the reverse of the above instructions Disconn...

Page 22: ...HONE NUMBER COMPANY NAME ADDRESS PHONE NUMBER APPLIANCE MODEL NUMBER NORTHFIRE DVR36H DVT36H SERIAL NUMBER GAS TYPE NATURAL GAS LPG VALVE TYPE SIT 820 DATE PURCHASED INSTALLATION INSTALLER NAME DATE I...

Page 23: ...part or accessory OBTAINING WARRANTY SERVICE To obtain warranty service the consumer shall return the defective part to the original selling dealer transportation prepaid along with the serial number...

Page 24: ...0007 BURNER 836 0050 ORIFICE CAP NG 44 DMS 301 0057 ORIFICE CAP LP 55 DMS 301 0060 LOG SET 3 Piece 310 0019 5 FT VENT TERMINATION KIT TVK 2 VENT TERMINATION TK 1 4 x 5 FT ALUMINUM FLEX PIPE 312 0014 7...

Page 25: ...24 24 fire parts com...

Page 26: ...___________________ Telephone ______ ______ _________ Dealer s Name Address ______________________________________________________ ______________________________________________________ Installer s Na...

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