5iE
Step 9 - Troubleshooting
Troubleshooting
Due to the large number of different boiler systems
and wiring plans in use, Warmup cannot guarantee
compatibility with a particular system. Compatible
systems include Combi and System boilers with 230VAC,
volt-free or low voltage input up to 3A. The boiler
manufacturer or manual will be able to confirm if your
boiler is compatible.
Is the 5iE compatible with
this heating system?
How do I pair the system
again?
Thermostat display is
blank
The system type on initial setup should be set to
“Conventional”. If you are using the
Thermostat
with a
conventional system (central heating) you will not have
a floor sensor installed. Switch the
Thermostat
to air
mode by pressing menu, settings, heating preference,
control air/amb and switch to air.
Thermostat displays “er1
amb”
If the connection drops the LED on the
Boiler Receiver
will flash RED. Remove the
Thermostat
from the
Power
Base
and using a device such as a paper clip press the
pairing button as shown on
page 13
. The light on the
Boiler Receiver
will turn off to indicate a successful
connection.
Note: You can manually override the system to get the
heating to work should the wireless connection fail by
pressing the power button on the
Boiler Receiver
as
shown on
page 8
.
1.
Check that the display/standby brightness is not
on the lowest setting, “0”. To access display/audio
settings first press the standby button at the bottom
of the
Thermostat
. Then press menu, settings and
display/audio settings & display brightness.
2. Verify that power is going to the
Thermostat
. Check
that the
Power Base
is plugged in.
20
