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54

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Error Code

Description of the Error

Malfunction

Probable Cause

Solution(s)

E 01

Intervention of exhaust 
Thermostat

Boiler does not work, E01 
error code flashing on the 
screen

Flue Sensor faulty

1-) Call for authorized service 
2-) Check probe resistance if it’s out of tolerance replace NTC
3-) Check cabling and connectors between double NTC and board 
4-) Reset & Restart boiler

 E 02

Low pressure in the CH 
system

Boiler does not work, E02 
error code flashing on the 
screen

Water pressure in the 
boiler is too low Tsp. 
Parameter wrongly 
settled"

1-) Fill the boiler to a pressure of 1.0 – 1.5 bar cold
2-) Check the pressure on the LCD and the manual pressure gauge.
3-) If problem persist call for authorized service
4-) Check Tsp. parameter P44 as default value for boiler 
5-) Reset & Restart boiler

E 03

High water pressure in the 
system

Boiler does not work, E03 
error code flashing on the 
screen

High Water pressure in the 
boiler higher than > 2,8 bar

1-) Drain the boiler water until 1,0 -1,5 bar cold
2-) Check if the system pressure 1,0 - 1,5 bar from the manometer 
located right & bottom of the boiler
3-) If problem persist call authorized service
4-) Check expansion vessel preset charge, should be 0.75 bar.

E 04

DHW sensor faulty

Boiler does not work on 
DHW mode but still work 
on Central heating mode, 
E04 error code flashing on 
the screen

Domestic heating water 
temperature sensor faulty

1-) Call for authorized service 
2-) Check intermittent contacts or open contacts on harness carefully
3-) Check DHW sensor resistance if it’s out of tolerance replace NTC
4-) Check cabling and connectors between double NTC and board 
5-) Reset & Restart boiler

E 05

Central heating FLOW 
temperature sensor faulty

Boiler does not work, E05 
error code flashing on the 
screen

Central heating FLOW 
temperature sensor faulty

1-) Call for authorized service
2-) Check intermittent contacts or open contacts on harness carefully
3-) Check Central heating temperature sensor resistance if it’s out of 
tolerance replace NTC
4-) Check cabling and connectors between double NTC and board 5-) 
Reset & Restart boiler

E 06

No ignition

Boiler does not work, E06 
error code flashing on the 
screen

Gas supply failure

 1-) RESET boiler - check if problem resolved
2-) Check if other gas devices if they are working
3-) Check if main gas supply valve is open or not
4-) Check if boiler gas supply valve bellow the boiler is open or not
5-) RESET boiler check if problem resolved
6-) Call for authorized service 
7-) Check gas supply pressure must be 17-20 Mbar. Gas pressure must 
be in between on this value while boiler on operational.
8-) Check earth connector between PCB and earth connector
9-) Check the flue is correct
 10-) Check any problems on the ignition electrode, (like condensation, 
rust etc.), and control positioning of the electrode, if electrode 
position is wrong calibrate electrode.
 11-) Check burner is clean if not clean it with plastic brush
 12-) Check for condensation on the cabling AND/OR on board
 13-) Check earth connection between board and electrode
 14-) Check if electrode ignites directly on burner or not. If there is 
current leak replace electrode cable
 15-) Check PCB and replace if required
 16-) Check gas valve and replace if required

E 07

Safety thermostat  
intervention

Boiler does not work
E07 error code flashing on 
the screen

Lack of water on the 
system
Pump blockage
Pump failure
Pump harness
Installation blockage

1-) RESET boiler first to check if problem is resolved
2-) Check boiler central heating valves are open if they are closed 
open all of the valves
3-) Check all radiator valves are open if they are closed open the 
valves—a minimum 3 meters ?? of radiator must be open
4-) RESET boiler and check if problem resolved
5-) Call for authorized service
6-) Check Pump operation and if the pump circulation through the 
heat exchanger is sufficient
7-) Check intermittent contacts on harness carefully. Check the pump 
and PWM cable, pump main supply connector, pump main connector, 
measure voltage from connectors 
8-) Check if there is air in the heat exchanger or system, remove air if 
any by activating the Deareation mode 
9-) Check heat exchanger water path
10-) Reset & restart boiler

4.  FAULT FINDING & SOLUTIONS

 

INFORMATION

Summary of Contents for EWA 20

Page 1: ...CONDENSING COMBI BOILER INSTALLATION MANUAL EWA 20 EWA 24...

Page 2: ...EWA 20 EWA 24...

Page 3: ...n Case of Using Bottled Gas 9 Filling the siphon for Condensation Line 10 Installation at Partially Protected Exteriors 10 Electrical Connections 10 Optional Controls Room Thermostat Outside Sensor an...

Page 4: ...4 warmhaus com...

Page 5: ...ilable BE FR YES II 2H3B P Natural Gas 20 mbar G20 Available AT CH CY CZ DK EE FI GR IT LT NO RO SE SI SK YES II 2E3B P Natural Gas 20 mbar G20 Available DE YES II 2ELL3B P Natural Gas 20 mbar G20 Ava...

Page 6: ...6 warmhaus com...

Page 7: ...Figure 2 User s Guide Figure 5 Exhaust gas flue set 471 1000 GAS G3 4 G3 4 G3 4 80 mm 65 mm 65 mm 64 mm 725 mm 592 mm 422 mm G1 2 G1 2 75 mm 73 mm 110 m m 114 mm OPTIONAL Ewa Priwa ERP Priwa ERP Plus...

Page 8: ...r semi full brick wall according to installation scheme and with connection screws and not to be used for other purposes In case of using different materials for installation combi shall be out of the...

Page 9: ...1 2 7 In Case of Using LPG Tank LPG use is recommended for heat requirements over 24 kW New LPG stock tanks may contain settled gas residues nitrogen however that pauperises the mixture assigned to t...

Page 10: ...able to use gas and water connection pipes for earthing WARMHAUS A cannot be held as responsible for any damages and losses on individuals or commodities arising from failing to provide earth connecti...

Page 11: ...nsor is activated when connected as independent from the used room thermostat typology and functions as common with room thermostats The relation between installation input temperature and exterior we...

Page 12: ...0 600021 WT RF03 Large Screen Modulated Weekly Program Scheduled Wireless room thermostat Product code 153 11 660 600022 150 cm Min 30 cm Room thermostat shall be mounted 1 25 to 1 5 m above the groun...

Page 13: ...d in the hot tap water Hydrophore should be used if required Prior to filling the radiator installation it must be flushed and all wastes must be cleaned Warning In order to prevent invalidity of devi...

Page 14: ...mum 3 storey buildings Drainage and Ventilation Pipe Min 19 mm Water Air proof insulation Figure 2 26 Connection of condensate Drainage Pipe to External Soil Vent Stack Connection of Condensate Draina...

Page 15: ...thorized service appointment request Gas opening approval certificate should be taken from the local gas company for your gas line Combi electricity connection should be made via 2 or 3 Amps fuse Figu...

Page 16: ...o be used in exhaust gas installation of hermetic combi should be original Warmhaus flue sets and they should be used by considering measurements and restrictions given in installation instructions In...

Page 17: ...ontent 10 00 tolerance 0 5 0 5 maximum allowable draught and maximum allowable pressure difference between combustion air inlet and flue gas outlet including wind pressures 120 Pa characteristics and...

Page 18: ...temperature for dimensioning the common duct system shall be declared as 25 C c the combustion product mass flow rate at maximum heat input shall be specified for every connection point the terminal...

Page 19: ...H C R A I J K I L S B T U Likely flue positions requiring a flue terminal guard Figure 32 Environmental locations of flue Terminal Position with Minimum Distance mm A1 Directly below an opening air br...

Page 20: ...tion hatch edge must not be fitted more than 1 5 meters away from a flue joint Inspection hatches should be fitted at every change of direction Flue Data 60 100mm Concentric flue systems information W...

Page 21: ...ceed 10 m with single elbow horizontally Also this total length reduces by 1 m with every 90 elbows or two 45 elbows Maximum 3 pieces of 90 elbow can be used a Standard Flue Set Elbow 90 b Flue Extens...

Page 22: ...es Flue Data WARNING Warmhaus flue pipe technical specification Vertical Termination Maximum length 11 meters including the bend or adaptor connected directly to the boiler Effective flue length for t...

Page 23: ...al flue set installation application Implementation L1 0 3 m L2 0 5 m 45 elbow equivalent length L3 2 0 m L4 0 5 m 45 elbow equivalent length L5 1 0 m L6 1 5 m L Total 6 3 m 6 3 m Lmax 11 m Correct in...

Page 24: ...ension of 140 mm see Table 1 It must not be sited above the flue pipe The flue and air pipes must extend by at least 40 mm from the wall surface Condensing boiler emit a visible plume of water vapour...

Page 25: ...0 Condensing Flue Extension L 1000 mm 15311660600015 White 60 100 Condensing Flue Extension L 2000 mm 15311660600016 White 60 100 Condensing 45 Elbow 15311660600017 White 60 100 Condensing 90 Elbow L...

Page 26: ...0 mm 80 mm L 500 mm 153 11 660 600091 80 Condensing Twin Flue Extension Pipe L 1000 mm 80 mm L 1000 mm 153 11 660 600092 80 Condensing Twin Flue Extension Pipe L 2000 mm 80 mm L 2000 mm 153 11 660 600...

Page 27: ...n products will not cause a nuisance and that the terminal will not obstruct the passageway 3 If a terminal is less than 2 metres above a balcony above ground or above a at roof to which people have a...

Page 28: ...NTC 4 Check cabling and connectors between double NTC and board 5 Reset Restart boiler E 06 No ignition Boiler does not work E06 error code flashing on the screen Gas supply failure 1 RESET boiler che...

Page 29: ...ault Boiler does not work E12 error code flashing on the screen Domestic heating water temperature sensor in storage tank faulty 1 Check intermittent contacts or open contacts on harness carefully 2 C...

Page 30: ...ed 2 Check the root cause of Error code to solve 3 If fault still persists call for authorised service E 37 Low voltage anomaly Boiler does not work E37 error code flashing on the screen Low voltage 1...

Page 31: ...onnections Combustion calibration Electronic board Gas valve failiure 1 Call for authorised service at first 2 Check gas supply pressure must be 20 17 mbar Gas pressure must be in between on this valu...

Page 32: ...ulation flue gas leak from flue gas path to fresh air side check flue gas sealings specially 5 Check any problems on the ionisation electrode like condensation rust etc and control poistioning of the...

Page 33: ...e electrode 5 Check for condensation on the cabling AND OR on board 6 Check earth connection between board and electrode 7 Check electrode cabeling between board and electrode 8 Check combustion CO2 o...

Page 34: ...sed service must perform Au To calibration E 96 Flue or air suction way blockage Boiler does not work E96 error code flashing on the screen Blokage on flue Blokage on air suction path 1 Call for autho...

Page 35: ...omestic Hot Water Circuit Water Heating Energy Efficiency Class A A A Water Heating Declared Load Profile XL L XL Water Heating Energy Efficiency 85 81 84 Gas Consumption at Maximum m h 2 47 2 83 0 73...

Page 36: ...Heating Energy Efficiency s 91 92 92 Useful efficiency at rated heat output and high temperature regime 2 4 87 60 87 57 87 57 Useful efficiency at 30 of rated heat output and low temperature regime 1...

Page 37: ...arefully prepared but we reserve the right to make changes and improvements in our products which may affect the accuracy of the information contained in this leaflet All goods are sold subject to our...

Page 38: ...EWA 20 EWA 24 CONDENSING COMBI BOILER INSTALL ATION MANUALEwa Installation Service Manual Code 15011606000140 Revision Date R00 12 2021...

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