890464_k•en•2019-10-01
We reserve the right to carry out improvements
12
Troubleshooting
Type of malfunction
Possible cause
Aemedy
The sun shading system does not wave
when the
button is pressed (the status
LED flashes green while the button is
pressed)
The receiver is not in learn mode
Place the receiver into learn mode
No operating voltage at the receiver
Switch on the mains voltage
The sun shading system is driven by the
EWFS tubular motor
For design reasons, EWFS tubular motors
do not respond when the button is
pressed
The sun shading system does not wave
when the button is pressed
(status LED
does not flash)
The operating voltage of the weather sta-
tion failed
Switch on the mains voltage
When activated with the transmitter, the
sun shading system moves down only
briefly and then back up
A wind alarm was triggered
Wait 10 minutes until the wind alarm is
cleared. Then repeat the move command
The sun shading system retracts even in
low winds.
The wind speed limit is set too low
Set the correct wind speed limit after con-
sulting the specialist dealer.
The wind speed limit depends on the most
wind-sensitive product controlled by the
weather station.
The sun shading system does not retract
in high winds
The wind speed limit is set too high
Lower the wind speed limit
The weather station is installed in an area
protected against the wind
Check the mounting position
The sun shading system is not lowered in
sunshine
The brightness limit value is set too high
Decrease the value incrementally
The sun shading system does not move
up in cloudy weather
The brightness limit value is set too low
Increase the value incrementally
The sun shading system does not move
up during precipitation
Precipitation monitoring is switched off
Switch precipitation monitoring on at the
weather station (the status LED must light
up green permanently)
The sun shading system retracts although
there is no precipitation
The sensor surface of the precipitation
sensor is dirty or became moist due to
factors that are not weather related (bird
droppings, spayed water)
Clean the sensor surface
(see "Cleaning")
The sun shading system unexpectedly
moves up for no apparent reason
The operating voltage of the weather sta-
tion failed or the weather station cannot
be received. The sun shading system is
retracted for safety reasons
Switch on the mains voltage, check the
installation
No communication between the weather
station and the sun shading system or
the EWFS Plug receiver (interference from
unrelated transmitters or device faulty)
Switch off unrelated transmitters, check
that the device is operating properly
The sun shading system can only be low-
ered in stages and stops after 5 seconds
The operating voltage of the weather sta-
tion failed or the weather station cannot be
received. The sun shading system cannot
be operated normally until the weather sta-
tion is received again
Switch on the mains voltage, check the
installation
Move commands of the weather station
are executed only sporadically
Interference through unrelated transmitters
Switch off unrelated transmitters (baby
monitors)
There are reinforced concrete covers or
steel-reinforced concrete walls between the
weather station and receiver
Reduce the distance to the receiver
