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27-05-19 UNI-SAN Domestic Instructions Page 12 

 

 

4.  Motor does not 

start at all. 

-Not connected to power supply. 
 
-Power cut/fuse blown. 
 
-Thermal load activated. 
 
 
 
 
 
-Faulty float level switch. 
 

-Connect power as detailed Section 8.3. 
 
-Restore electrical supply. 
 
-Determine and remove the cause of the 
overload trip. Leave the unit to cool down, check 
for fault 5 and retry. If the overload re-occurs, 
switch the power off and contact a Wallace 
Service Agent. 
 
-Check the float level switch setting and 
operation. Refer fault 9 below. 

5.  Motor hums / 

buzzes but does 
not appear to run. 

-Foreign body blocking the 
impeller. 
 
-Electrical fault. 
 
 
 
-Float level switch is faulty. 

-Remove obstruction from the pump. Check 
freedom of operation as per fault 1 above. 
 
-If there is no obstruction and the rotor turns 
freely, then the motor is possibly faulty. Refer to 
a service agent. 
 
-Check the float level switch. 

6. After 

evacuation 

the motor 
engages several 
times before 
stopping, or 
restarts at 
intervals without 
any liquid 
discharged into 
the collection 
tank. 

-Water is leaking / back flowing 
into the unit from the delivery 
pipe, triggering the motor to re-
start. 
 
-Non-return valve does not 
close properly. 
-No non-return valve in the 
delivery line. 

-Check that the swing check valve is clear. This 
should be the 25 mm SWING CHECK VALVE 
supplied installed in a 

vertical

 section of pipe as 

close as possible (within 1 metre) of the pump. 
 
-Remove the obstruction. 
 
-Fit 25 mm SWING CHECK VALVE supplied 
installed in a 

vertical

 section of pipe as close as 

possible (within 1 metre) of the pump. 

7.  Pump runs and 

makes a rattling 
noise. 

Solid object is in the tank or in 
the pump and will not pass 
through the delivery. 

Clear the obstruction. 

8.  Unit smells. 

-Inadequate water leading to 
clogged up/dirty unit. 
 
-No water seal on waste pipes 
to the unit. 

-Flush unit out with a bleach solution and clean 
water. Increase the proportion of water to solids 
that flows into the unit. 
-Plumb in waste water traps. 

9.  Pump does not 

start or stop at the 
correct levels of 
liquid in the tank. 
(This should be 
ON at 200 mm 
from the bottom 
and OFF at 60 
mm from the 
bottom of the 
tank). 
ON level is the 
same for both 
domestic and 
COMMERCIAL 
models ). 

-Tank not correctly vented. 
 
 
 
 
-Float level switch jammed. 
 
-Float and cable set at an 
incorrect length. 
 
 
 
 
 
-Faulty float level switch. 
-Float level switch cable 
 stiff and inflexible. 

-Unscrew tank inspection lid to allow venting. 
Switch power on and operate pump. If operation 
is correct, switch off power and check tank vent 
is clear or fit vent according to Sections 8.2.6. 
Replace inspection lid. 
-Remove obstruction and recheck freedom of 
operation. 
-Ensure that 50 mm of float cable is exposed 
inside the tank and the float switch can move 
freely up and down. 
Rotate the cable such that the float surface 
bearing the word "SMALL" (in capitals) is on the 
underside AND such that the float's flat surface 
rests at a 45 

 angle to the water level. 

-Replace the float level switch. 
 
-Replace the float level switch. 

Summary of Contents for UNI-SAN

Page 1: ...l view and connections 2 2 Product overview 3 3 Applications 3 4 Features benefits 4 5 Overall building design and Pump hydraulic capability 4 6 Warning for your safety 5 7 List of fittings supplied r...

Page 2: ...k except over the float switch for fixtures or appliances which have an overflow level higher than the unit Allow room for the back nut when cutting the hole Check that either the inflow liquid or the...

Page 3: ...there is one for domestic applications and one for commercial Both units are the same dimensions and pumping performance the major differences are in the materials of construction level control and mo...

Page 4: ...ensions and hydraulic capabilities of the unit Ascertain that the combined inflows into the unit at any time do not exceed 35 litres min Measure the overall height of the delivery pipework from the bo...

Page 5: ...g are coloured in accordance with the following code Earth Green Yellow Neutral Blue Phase Brown 7 LIST OF FITTINGS SUPPLIED AND RECOMMENDED EXTRAS 7 1 Unpacking And Inspection Your UNI SAN package sh...

Page 6: ...The connection to the soil and waste drain system must be carried out in accordance with the Building and Plumbing Code The connection of the unit s delivery pipe to a soil or waste pipe should be kep...

Page 7: ...nk to the valve socket 40 50mm Waste Pipe DRAIN from Floor Waste Gully Trap plumbed as per Appendix C Figure 7c to the valve socket 50 100mm Waste Pipe VENT from WALLACE UNI SAN to approved terminatio...

Page 8: ...BSPF Refer to Section 5 Hydraulic capability to determine the correct pipe size from this connection Slip the delivery pipe in the ends of the swing check valve supplied Check the direction of flow a...

Page 9: ...leaned regularly The unit is not designed as a kitchen waste disposal unit or for the disposal of sewage Refer to our office for the UNI SAN model or other options 10 2 External cleaning The external...

Page 10: ...unit or any other property caused by any un authorised modifications repairs in contravention with the Company s instructions or by use of materials or fittings not supplied by Wallace Pumps Where a c...

Page 11: ...parameters Refer Section 5 Building design If the building or application design is in excess of the pump capability shown on the chart call our office for advice Check that the pump is not pumping th...

Page 12: ...the pump Remove the obstruction Fit 25 mm SWING CHECK VALVE supplied installed in a vertical section of pipe as close as possible within 1 metre of the pump 7 Pump runs and makes a rattling noise Soli...

Page 13: ...otor and pump assembly Do NOT overtighten Check the condition of the o ring Make sure it is not pinched Replace if necessary Check the pressure on the o ring Adjust the 4 nuts as per above Do NOT over...

Page 14: ...ND OR BATH CONNECTED Install unshared UNI SAN Bottom Inlet Valve and waste trap for each OVERFLOW PROTECTION Our warranty excludes any damage caused by an overflow Because of the danger of flooding ca...

Page 15: ...turn non clog full flow ball valve must be installed in a vertical position in the delivery line within a metre of the pump 4 an OVERFLOW PIPE should be installed to maintain the maximum 900mm height...

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