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G:\INSTRUCT\Sanismart Plus\Sanismart Plus Instructions.docx 9/9/2020 Page 11 

 

 

13.  WARRANTY AND LIMITATIONS

 

INSTALLER & OWNER OF SANISMART PLUS PUMP UNIT, MUST READ BELOW & MAKE THEMSELVES AWARE OF 

PRODUCT’S DETAILS & WARRANTY CONDITIONS.  

The Installer MUST read details below and make himself clear that this is the correct product for application. Installer also must 
make sure that the Owner of this product is well aware of product Do’s & Don’t and Warranty conditions. Failure to do so will 
result in the installer being made liable under the current legislation for any future claims resulting due to use of this product.  

 

“SANISMART PLUS” PRODUCT DO’S & DON’T:- 

      

1. 

This is a 

“BUDGET” model, for domestic “SECONDARY” use only, 

packaged sewage & waste water pump. This 

pump is 

NOT 

intended for use as 

the only means of sewage & waste water disposal

 from a dwelling. There 

must 

be an alternative sewage & waste water system available for users of this pump system. 

 

2. 

If a Premium pump model for secondary use, 

is 

required OR a pump system for complete household or 

commercial duties

 is required then please 

contact Wallace Pumps

 for further details 

on other products.

 

 

3. 

Sanismart Plus unit 

MUST be installed

 in a 

Weatherproof, Non-flooding, Moisture proof, Frost-free location

 with 

easy access for operation, maintenance and servicing. 

Any damage / malfunction of unit due to entry of moisture, 

water,

 from outside weather OR from surrounding area like dripping toilet cistern / hand basin / shower / taps & any 

other fixture OR splashing of water due to washing, cleaning of surface area where unit is installed OR due to any 
other reason, 

is NOT COVERED UNDER WARRANTY. 

 

4. 

230V, 50Hz, 1Ph power supply to Sanismart Plus pump must be through a 

residual current device (RCD

) as per current 

regulations. This power supply must have isolator and suitable overload/surge protection. 
Children & persons with reduced physical, sensory or mental capabilities, or lack of experience & knowledge, cannot use 
the  product  unless  they  have  been  given  supervision  or  instruction  concerning  use  of  the  appliance  by  a  person 
responsible for their safety. 

 

5.  This unit is 

designed for the disposal of only soft sewage, water soluble toilet paper & waste water only.

 

Maximum temperature of wastewater allowed in unit is 40 deg C. 
It is 

not designed as a sanitary waste disposal unit

 or a 

kitchen waste macerator unit

Do not dump Non-

organic products

 such as 

condoms, sanitary pads, wet wipes, tampons, nappies, hair, coarse paper, non-

water-soluble paper towels, cardboard, plastic bags, fat, oil, sand, stones, tar, cement, paint etc

. or similar 

products in unit as it will cause unit to malfunction or jam or damage. Any 

damage to pump or any property or 

person due to such malfunction is NOT COVERED UNDER WARRANTY.  
 

6. 

In the event of 

“Liquid inflow in pump higher than unit’s capability”

 or 

“Mechanical failure”

 or 

“Unit jammed due 

to foreign material” 

or 

“Power failure”

 or 

“Any pipe or valve blockage”

 or 

“Ingress of water/moisture in the 

unit”

 or 

any other reason in addition to ones specified above, 

there is a chance that the unit 

may malfunction 

and/or overflow, which is not covered under warranty.

 To 

avoid such overflow & damage to any property or 

person and for health and safety reasons

following steps must be followed.

 

Wallace pumps is in no way liable 

for any damages that may occurred due to flooding. 

a.  Installer 

must provide an overflow relief pipe 

plumbed & delivered to a safe and visible area. 

b.  Wallace pumps offers an 

“Alarm system with water supply shut off via solenoid valve/s to amenities 

producing waste water”.

 With our experience & feedback, installation of such system can 

help avoiding 

flooding, though it is not guaranteed

. It is highly recommended to install this system & 

installer must 

make Owner aware of it.

 Check for details with Wallace Pumps. 

c. 

We also understand that such “Alarm System with water shut off via Solenoid” 

may be mandatory 

requirement in some areas. Please check with your local authority’s rules and regulations.

 

 

Copy of this page signed by installer & Owner and proof of purchase

 is required to process warranty claim.  

 
 

WARRANTY CONDITIONS.

 

Copy of this page signed by installer & Owner and proof of purchase

 is required to process warranty claim.  

 
The purchaser and / or installer must ensure full compliance with all applicable regulations. 
Wallace Pumps does not warrant for any damage to the unit or any other property caused by poor quality installation, 
workmanship or installations in contravention with the Company's instructions, or by failure of materials or fittings not 
supplied by the Company. The Company does not accept any liability resulting from flooding or from safety breaches, 
the user must take the necessary steps to guard against such occurrences. 
Subject to the above and where the unit has been installed, operated and maintained in accordance with local plumbing 
and electrical regulations and this instruction manual, especially servicing & records as per clause 12 of this manual, 
Wallace Pumps warrants the unit for a period of 2 years from the date of purchase, against manufacturing defects only 
in materials and workmanship on the basis of return to our distributor's or service agent's premises, freight paid.  Contact 
Wallace Pumps for a list of names and addresses. 
 
For any legitimate warranty claims, Wallace pumps at their discretion reserves rights to either Repair or Replace or 
Refund for product as full & final settlement of any such warranty claim. Refer Wallace’s full warranty terms & 
conditions. 
 
 
 
 

Summary of Contents for SANISMART PLUS

Page 1: ...correct operation or servicing Congratulations on your purchase of Sanismart Plus wastewater package pump For this product to meet its expected lifetime please ensure it is installed by a qualified te...

Page 2: ...k right side typically for higher level discharging amenities like hand basin sink etc SANISMART PLUS DIMENSIONS 1 Pump Cover WARNING Pump Cover is not water tight Water dripping on to Pump Cover may...

Page 3: ...ed in the rubber sleeve Use 40 mm pipe to run the vent to a termination point in accordance with the Building and Plumbing Code Do not use an air admittance valve e g a Hunter Valve in the vent pipe 6...

Page 4: ...er property or person due to such jam is not covered under warranty This is a BUDGET model for domestic SECONDARY use only packaged sewage waste water pump This pump is NOT intended for use as the onl...

Page 5: ...Pumps for advice Caution Note Pump as it is not suitable for following Please contact Wallace for suitable solution Condensate water from air conditioning unit Hot and or cold water from relief valve...

Page 6: ...Children persons with reduced physical sensory or mental capabilities or lack of experience knowledge cannot use the product unless they have been given supervision or instruction concerning use of t...

Page 7: ...al failure or Unit jammed due to foreign material or Power failure or Any pipe or valve blockage or In grace of water moisture in the unit or any other reason in addition to ones specified above there...

Page 8: ...ct 230V 1Ph 10A AC Mains Power Supply to Pump from Separate power point If Washing M C OR Dishwasher needs to be stopped on Alarm mode connect 230V AC OUTPUT POWER Phase P Neutral N Earth E from Water...

Page 9: ...valve within one metre of the pump in a vertical position This check valve to be below and close to the isolating ball valve supplied with the unit 5 All pumped appliances such as washing machines an...

Page 10: ...on and disconnection of the power supply to the pump before and whilst carrying out any servicing work on the unit Also ensure no liquid will flow into it during servicing For this product to meet its...

Page 11: ...damage to pump or any property or person due to such malfunction is NOT COVERED UNDER WARRANTY 6 In the event of Liquid inflow in pump higher than unit s capability or Mechanical failure or Unit jamm...

Page 12: ...venting Blockage to pump inlet Inflow rate is too high than pump can pump out Unblock and or change the pipework to the bigger ID size Check with Wallace Visually check that the tank vent pipe is clea...

Page 13: ...nd pump Leakage from the seal gasket between the top lid and the tank Tighten the pipework connections Check and replace if required Check and replace if necessary Check the condition of the seal Repl...

Page 14: ...collection tank 6 Hose Pipe clamp for Pan Connector 7 Rubber Pan Connector 8 Discharge Elbow pipe connected to pump 10 Pressure Switch 11 Capacitor 12 Power Cord with Plug 13 Motor only 14 Mechanical...

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