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Chapter 4 – FAQs 

 

 

WalkAbout Computers HAMMERHEAD RT User’s Guide – V030105

 

47

• 

A non-metallic bristle brush can be used to sweep out any dust or 
foreign particles 

 

How do I clean the glass on the face of the unit? 

 

• 

On pen machines, a non-abrasive glass cleaner can be used to 
wash the display glass. 
 

• 

On touch screen machines, a plastic cleaner such as ‘Plexus’ can be 
used to clean the display. 

 

What do I do when the pen gets out of alignment? 

 

• 

When using Windows XP Tablet PC Edition, the pen should be 
recalibrated any time you change Screen Orientations or sitting 
positions.  Go to Start, Control Panel, Tablet and Pen Settings. Tap 
the Settings tab.  

Under Calibration, tap the name of the screen 

orientation for which you would like to calibrate your tablet screen. 
Tap Calibrate.   Follow the on-screen instructions for calibrating the 
screen. You must calibrate the screen for each screen orientation 
separately. 
 

• 

If you are using MS Pen services:  In the Windows Control Panel is 
an applet labeled Hand writer Settings (pen settings on some 
machines), which has the pen alignment utility.  You may have to 
attempt alignment more than once to get the desired result. 
 

• 

If you are using Pen with Calligrapher:  From the Windows desktop, 
navigate through the Start Menu to the Program group named “Fine 
Point” (“Mutoh pen system driver” on some units).  In this group, click 
on the icon for “Recalibrate” and follow the onscreen instructions. 

 

What if the pen still will not align? 

 

• 

Check that the user has not altered the Windows Display settings to 
a screen resolution other than factory default.  If so, adjust the 
setting to factory default, reboot the unit and attempt pen alignment. 

• 

See supporting documentation for instructions on reinstalling the pen 
services software.  This will typically cure problems with damaged 
support files that impact the pen function. 

Chapter 4 – FAQs 

 

 

WalkAbout Computers HAMMERHEAD RT User’s Guide – V030105

 

48

What can I do when the “Start” button disappears? 

 

• 

In pen computing, it is not uncommon for the user to inadvertently 
resize the task bar so that it is not visible on the screen.  
 

• 

First, attempt to recover the start button and task bar by moving 
around the edges of the display to see if you will get a double arrow.  
If you get a double arrow, simply drag the task bar to the size you 
need.   
 

• 

If not, follow these directions (note: you will need a keyboard to 
perform this function.  Do not attempt to use the pen during this 
process. 

 

1.  Press the <CTRL>, <ESC> keys in combination to display the 

“Start” menu. 

2.  Press the <ESC> button and the menu will disappear.  You have 

now placed the focus on the “Start” button. 

3.  Press <ALT>, <SPACEBAR> keys in combination to display a 

context menu. 

4.  Use the cursor keys to navigate in the context menu and 

highlight “Size”. 

5.  Press <ENTER> and the pointer will move to the middle of the 

taskbar along the edge of the display and become a two-way 
arrow. 

6.  Using the cursor key, size the task bar to your preference. 
7.  Press the <ENTER> key to set the task bar size. 

 

• 

To avoid this problem in the future, try sizing the task bar to be larger 
than the default.  This can be done at your discretion. Windows XP 
also gives you the option of locking the task bar so this will not 
happen. WalkAbout highly recommends locking your taskbar if you 
are using Windows XP. To lock your taskbar: 
1.  Right click on the taskbar. 
2.   Select the properties tab. 
3.  Under task bar tab menu, check “lock the taskbar.” 

 

Summary of Contents for Hammerhead RT800

Page 1: ...ded for large scale applications If you do not find illustrations identical to the equipment you have purchased or do not find needed information after having reviewed the User s Guide please feel fre...

Page 2: ...ration 27 Touch Screen calibration 27 Battery Performance and Maintenance 28 Monitoring your battery 28 Table of Contents WalkAbout Computers HAMMERHEAD RT User s Guide V030105 4 Setting the battery a...

Page 3: ...ave a touch unit Microsoft Windows XP Pro is installed along with Calligrapher handwriting recognizer PenOffice control program and My T Pen onscreen keyboard program WalkAbout Computers often pre ins...

Page 4: ...ing other than a WalkAbout supported antenna will constitute an invalid configuration and may void the FCC CISPR and or CE certifications GPS option is sold for the sole purpose of providing an accura...

Page 5: ...modems scanners etc Devices can be connected to the HAMMERHEAD RT with the computer turned on without requiring a reboot There is a limit of 128 concurrent devices per USB port The HAMMERHEAD RT can...

Page 6: ...artment without the proper training from WalkAbout Computers Any tampering of the hard drive will result in a void warranty Bottom view Bottom guide pinholes The bottom guide pinholes are used to alig...

Page 7: ...tip switch simply press the tip of the pen against the display This is similar to clicking the left button of a mouse Double clicking is accomplished by double tapping with the pen Move an icon by pr...

Page 8: ...auge possible To achieve the best possible performance from your batteries we recommend using and maintaining the batteries in accordance with the instructions provided below Getting started with your...

Page 9: ...ng process Don t be alarmed if batteries feel warm to the touch during this process It is normal for a battery to become warm during charging and discharging Do not use any external power source other...

Page 10: ...rt circuit the battery or reverse polarity Avoid placing batteries around metal objects such as keys pocket change paper clips and jewelry Chapter 2 Hardware Operation WalkAbout Computers HAMMERHEAD R...

Page 11: ...T Some customers may have IT Departments that will be trained to replace hard drives at the customer location You should not open the hard drive compartment without the proper training from WalkAbout...

Page 12: ...wer to the port replicator Flat port replicators and custom cable sets are available when connectivity is needed while the unit is mobile External power should be connected to the port replicators aft...

Page 13: ...cards CardBus and PC Cards are two alternative types of PCMCIA interfaces or slots on laptops desktops and PDAs PCMCIA cards are based on a 16 bit interface while CardBus is a 32 bit interface This al...

Page 14: ...User s Guide V030105 28 Battery Performance and maintenance Monitoring your battery You can easily monitor your battery to see how much power you have available while you are working away from your de...

Page 15: ...105 30 Adjusting Screen Brightness and Backlight Settings The Hammerhead RT comes with a Utility program that provides additional functionality to your computer To launch the Hammerhead Utilities prog...

Page 16: ...30105 32 Advanced backlight Your computer is delivered preset with the optimal settings for most users For those users with special needs such as optimizing operation in dark environments the Advanced...

Page 17: ...these operating systems come standard with Pen Office Calligrapher handwriting software and My T Pen onscreen keyboard Tablet and pen settings Windows XP Tablet PC Edition lets you customize the table...

Page 18: ...eyboard The Tablet PC Input Panel is hidden when you first start but is easily opened How to open the Input Panel Click the Input Panel button on the task bar The Tablet PC Input Panel opens To hide t...

Page 19: ...g an e mail address or a URL The characters that you enter into the character pad are immediately converted to text so you can spot and fix any errors immediately Chapter 3 Software Operation WalkAbou...

Page 20: ...letely searchable You can also create drawings or graphics that can be saved or sent to other applications from Windows Journal You can even share journal files with non Tablet PC users by exporting t...

Page 21: ...words Write uppercase letters larger than lowercase letters Avoid empty spaces Avoid putting additional words diagrams or drawings within existing handwriting in a note How to set the pen and screen...

Page 22: ...ow to write in Microsoft Excel or Word files In order to use the Tablet PC features in these applications you must obtain the Microsoft Office XP Pack for Tablet PC This is available only from Microso...

Page 23: ...button on the task bar The Tablet PC Input Panel opens If you are using MS Pen services From the Windows desktop navigate through the Start Menu to the Program group named Pen Services Click on the i...

Page 24: ...ry default reboot the unit and attempt pen alignment See supporting documentation for instructions on reinstalling the pen services software This will typically cure problems with damaged support file...

Page 25: ...e What is your best screen for direct sunlight on the Hammerhead RT WalkAbout s All Vis display maximizes color definition and provides superior visibility for indoor in vehicle and outdoor environmen...

Page 26: ...or lessee of Products and Accessories that have been properly installed used and serviced according to the specifications provided and practiced by WalkAbout Computers ii Damage due to abuse accident...

Page 27: ...warranty service iii WalkAbout Computers shall not be responsible for consequential special incidental or contingent damages or expenses of any nature or kind whatsoever including without limitation d...

Page 28: ...ne 561 712 1200 FAX 561 712 9580 Disclaimer All rights reserved This publication is protected by copyright and all rights are reserved No part of it may be reproduced or transmitted by any means or in...

Page 29: ...tes uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference with radio communications However there is no guarantee...

Page 30: ...ent of Communications Human Exposure Compliance Statement FCC rules compliance with RF hazard and broadband PCS Note Motorola certifies that the Motorola G18 Radio Module FCC ID 1HDT6AC1 complies with...

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