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VTouch DATA COMM ERROR
This alarm occurs if the controller attempts to send data to VTouch and VTouch fails to acknowledge receipt of the data
Possible Cause
Correction Action
No connection to LAN
Connect Ethernet cable to LAN
Wrong IP, subnet and/or gateway address
Program valid settings for LAN in the controller or use DHCP if
supported by the LAN
LAN is blocking outside access
Program LAN’s router to open access
Network card failure
See above
SENSOR CAL REQUIRED
This alarm occurs if the sensor’s Cal Reminder Alarm has been set to more than 0 days and if the sensor has not been calibrated
within that number of days
Possible Cause
Correction Action
Time to calibrate
Calibrate the sensor
Reminder set in error
Set the Cal Reminder Alarm to 0
CALUCLATION ERROR
This alarm occurs if a virtual input calculation cannot be completed, for example if it has to divide by zero.
Possible Cause
Correction Action
Zero value for the input used as the denominator
Calibrate or evaluate that input
FLOW VERIFY
Occurs if the feed monitor digital input does not register any contacts while the control output for that pump has been active for longer than
the Flow Alarm Delay time.
Possible Cause
Correction Action
Metering pump has lost prime
Re-prime metering pump
Faulty metering pump
Repair or replace pump
Faulty verification device wiring
Correct wiring
Wrong digital input assigned to the output
Correct programming error
Faulty verification device
Repair or replace device
Faulty wiring of output to pump
Correct wiring
Faulty output board
Repair or replace board
Faulty digital input
Replace board
CONTROLLER, POWER, DISPLAY, OR SENSOR BOARD ERROR
This alarm occurs if the board listed is not recognized
Possible Cause
Correction Action
Poor ribbon cable connection
Remove and reseat ribbon cable, cycle power
Poor option card connection
Remove and reseat the board, cycle power
Faulty board
Return the controller for repair
CONTROLLER, POWER, SENSOR, DISPLAY, NETWORK OR ANALOG OUTPUT BOARD VARIANT
This alarm occurs if the type of board that is detected is not a valid type
Possible Cause
Correction Action
Poor ribbon cable connection
Reseat ribbon cable
Faulty ribbon cable
Replace ribbon cable
Faulty Board
Replace the board listed in the error message
SENSOR SOFTWARE VERSION
This alarm occurs if a sensor input card with software v2.11 or lower is installed onto a controller board running software v2.13 or
higher
Possible Cause
Correction Action
Software is not compatible between boards
Perform a Software Upgrade
INVALID SENSOR TYPE
This alarm occurs if the programmed sensor type is not possible for the installed sensor board
Possible Cause
Correction Action
The sensor board has been removed and replaced with a different type
Reinstall the correct board or reprogram the input to a valid type for
the board installed
