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FIXED
CLOS

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LE

OPE

RAB

LE

FIXE

D

CLOS

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v

v

B

L

F

C

B

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v

X

B

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A

J

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I

H

X

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M

K

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G

A

V VENT TERMINAL

X AIR SUPPLY INLET

AREA WHERE TERMINAL IS NOT PERMITTED

Horizontal Vent Terminal Location

The following information should be used for determining the proper location of the vent terminal 
for indoor and outdoor tankless water heaters.

H =  Clearance to each side of center line 

extended meter/regulator assembly. 
above 

 

3 feet (91 cm) within a height 15 feet 

(4.57 m) above the meter/regulator 

assembly.

*

I =   Clearance to service regulator vent 

outlet.

3 feet (91 cm)

*

J =   Clearance to nonmechanical air 

supply inlet to

 

the

 

combustion 

air inlet to any

 

building or other 

appliance.

 

6 inches (15 cm) for appliances < 

10,000 Btuh (3 kW), 12 inches (30 cm) 

for appliances > 10,000 Btuh (3kW) 

and  < 100,000 Btuh (30kW), 36 inches 

(91 cm) for appliances > 100,000 Btuh 

(30kW).

6 inches (15 cm) for appliances < 10,000 

Btuh (3 kW), 9 inches (23 cm) for 

appliances > 10,000 Btuh (3kW) and < 

50,000 Btuh (15kW), 12 inches (30 cm) 

for appliances > 50,000 Btuh (15kW).

K =   Clearance to mechanical

 

air supply 

inlet.

6 feet (1.83 m)

3 feet (91 cm) above if within 10 feet 

(3 m)

 

horizontally.

Canadian Installations 

1

Outdoor

US Installations 

2

Outdoor

A=   Clearance above grade, veranda, 

porch, deck or balcony.

 

12 inches (30 cm) above anticipated 

snow level.

12 inches (30 cm) above anticipated 

snow level.

B=   Clearance to window or door that 

may be opened.

6 inches (15 cm) for appliances < 10,000 

Btuh (3 kW), 12 inches (30 cm) for 

appliances > 10,000 Btuh (3kW) and < 

100,000 Btuh (30kW), 36 inches (91 cm) 

for appliances > 100,000 Btuh (30kW).

6 inches (15 cm) for appliances < 

10,000 Btuh (3 kW), 9 inches (23 cm) 

for appliances > 10,000 Btuh (3kW) 

and < 50,000 Btuh (15kW), 12 inches 

(30 cm) for appliances > 50,000 Btuh 

(15kW).

C=   Clearance to permanently closed 

window.

*

*

D=   Vertical Clearance to ventilated 

soffit located above the terminal 
within a horizontal distance of 2 
feet (61 cm) from the center line of 
the terminal.

*

*

E=  Clearance to unventilated soffit.

*

*

F=  Clearance to outside corner.

*

*

G=  Clearance to  corner.

*

*

L =   Clearance above paved sidewalk or 

paved driveway

 

located

 

on public

 

property.

7 feet (2.13m) †

M =  Clearance under veranda, porch, 

deck or balcony.

Not Allowed

Not Allowed

In accordance with current CSA-B149.1 Installation Codes.

In accordance with current ANSI Z223.1/ NFPA 54 National Fuel Gas Code.

† 

A vent shall not terminate directly above a sidewalk or paved driveway that is located between two single family

 

dwellings and serves both dwellings.

For clearances not specified in ANSI 223.1/NFPA 54 or CSA-B149.12, one of the following shall be indicated:

 

a) 

A minmum clearance value determined by testing in accordance with section 2.20, or;

 

b) 

A reference to the following footnote:  "Clearance in accordance with local installtion codes and the require-

 

 

ments of the gas supplier."

Summary of Contents for PH2-20R OFN (Natural Gas)

Page 1: ...ater and two to the owner operator to explain the features operation safety precautions maintenance and troubleshooting of the water heater This manual also includes a parts list It is very important...

Page 2: ...r heater You ll find many answers to common problems in the Troubleshooting Guide If you review the chart of Troubleshooting Tips first you may not need to call for service READ THIS MANUAL Your safet...

Page 3: ...e not limited to adhesives solvents paint thinners etc and the vapors they produce are extremely dangerous DO NOT handle use or store gasoline or other flammable or combustible materials anywhere near...

Page 4: ...achieved with the Bath USC 117 or USC2 117 remote control Only qualified service personnel should perform this adjustment Only factory authorized remote control s should be used Notice When this water...

Page 5: ...e or LP gas must be used with great caution It is heavier than air and will collect first in lower areas making it hard to detect at nose level Before attempting to light the water heater make sure to...

Page 6: ...ntial water heaters of a capacity greater than 52 gallons or tankless style consult the local building jurisdiction code for acceptable bracing procedures Have the installer show you the location of t...

Page 7: ...which may result in severe burns death or property damage The water heater must be located so it is not subject to physical damage for example by moving vehicles area flooding etc The water heater sh...

Page 8: ...m a neighbor s phone Follow the gas supplier s instructions l If you cannot reach your gas supplier call the fire department l Do not return to your home until authorized by the gas supplier or fire d...

Page 9: ...level 12 inches 30 cm above anticipated snow level B Clearance to window or door that may be opened 6 inches 15 cm for appliances 10 000 Btuh 3 kW 12 inches 30 cm for appliances 10 000 Btuh 3kW and 10...

Page 10: ...ccidental contact with people and pets Install outdoor water heater such that air inlet and flue outlet is above anticipated snow level 1 8 m If soffit vent is too close block off and install new vent...

Page 11: ...of 0 66 gpm 2 5 lpm A water pressure of 40 psi 276 kPa is required to achieve maximum flow rate To maintain proper performance ensure sufficient water supply pressure The Required Water Pressure Min O...

Page 12: ...heck Valve between the water heater and the water shutoff valve see the top left diagram The following should be addressed in regards to the HOT WATER OUTLET Connections between the water heater and p...

Page 13: ...e relief valve and discharge line The end of the discharge line should not be threaded or concealed and should be protected from freezing No valve of any type restriction or reducer coupling should be...

Page 14: ...of the National Fuel Gas Code In Canada the latest edition of CSA B149 1 Natural Gas and Propane installation code Manual Gas Supply Line Shutoff Manual Gas Appliance Shutoff Union Sediment Trap Cap...

Page 15: ...nd electrical grounding must comply with local codes or in the absence of local codes with the latest edition of the National Electrical Code ANSI NFPA 70 or in Canada Canadian Electrical Code CSA C22...

Page 16: ...r the base plate Ensure the projections in the base plate fit into the housings in the remote control Fix the control to the base plate at the bottom of the remote control using the screw provided Pro...

Page 17: ...NTMODELONLY POURMOD LE VENTDIRECTSEULEMENT SW3 SW2 SW1 U 2 1 S 1 3 2 W W 12 3 4 I J H F W W 2 3 4 1 B R Y O W BR BK 1 2 3 4 5 6 7 8 R Y O W BR BK 1 2 3 4 5 6 7 8 C 9 R BR BK BK W BK W 1 2 3 4 Y W BK 1...

Page 18: ...ufacturer s instructions Outdoor Models Discharge Line To Suitable Drain To Hot Water Faucet s Relief Valve Union Drain Valve 6 15 cm Air Gap Manual Gas Appliance Shut off supplied Flue Terminal Trap...

Page 19: ...tandby heat loss encountered with storage tank heaters This water heater does not store water making an insulation blanket unnecessary The manufacturer s warranty does not cover any damage or defect c...

Page 20: ...nd piping Water connections tight and free of leaks Water filter is clean and in place Materials used are as instructed in this manual Water pipes are insulated and protected from freezing C Gas Suppl...

Page 21: ...s label 2 Turn off all electric power to the appliance 3 Do not attempt to light the burner by hand 4 Turn the Gas Shutoff Valve located on the outside of the unit clockwise to the OFF position 5 Wait...

Page 22: ...s to the water heater If there is any difficulty in understanding or following the Operating Instructions or the Care and Cleaning section it is recommended that a qualified person or serviceman perfo...

Page 23: ...above 112 F 44 C when a hot water faucet is in the open position Notice The factory setting allows operating temperatures between 100 F 38 C and 120 F 49 C Temperatures of 85 F 29 C and up to140 F 60...

Page 24: ...ater heater discharges periodically this may be due to a problem in the water system Contact the water supplier or your plumbing contractor on how to correct this DO NOT plug the relief valve outlet R...

Page 25: ...NOT scrub the appliance with a brush Use only mild soapy water other cleaners may damage the surface of the water heater DO NOT remove any label including the rating plate while cleaning or servicing...

Page 26: ...ter may be exposed to freezing conditions even for a short period of time be sure to drain all water from the unit as instructed above Exposure to freezing conditions can occur from down draft of vent...

Page 27: ...Valve Malfunctions if applicable Check and replace if necessary Error code displayed on remote control See instructions for Error Code and if required contact a dealer for service Not enough water de...

Page 28: ...in Gas Line Power supply not grounded Low inlet gas pressure due to improper sizing Wrong gas type Open the Gas shutoff valve fully Contact gas utility company Fill up LP Gas container or replace with...

Page 29: ...as noted below and number of parts desired CAUTION For your safety DO NOT attempt repair of electrical wiring gas piping burners vent connectors or other safety devices Refer repairs to qualified serv...

Page 30: ...econds Number 120 on the display of the remote control will begin to blink While the number is blinking push the UP arrow temperature adjustment button and the Down arrow temperature adjustment button...

Page 31: ...ay not function properly NOTICE If the water heater is installed less than 3 280 feet 1 000m no action is required How to adjust the DIP switch on the PCB for high altitude installation Check the alti...

Page 32: ...act the Manufacturer s National Service Department at the following address 1241 Carwood Court Montgomery AL 36117 Phone 1 800 432 8373 When contacting the manufacturer the following information will...

Page 33: ...line without the use of a temperature sensor timer or a continuously operating pump All Applicable Warranty Periods will be limited to one 1 year from the Effective Date if the water heater is instal...

Page 34: ...ter heater or component part s Paloma will not reimburse any party for these or any other fees not specifically covered in this Limited Warranty document HOW TO OBTAIN WARRANTY CLAIM ASSISTANCE Any cl...

Page 35: ...ich the defective part was removed or the date of purchase of the part If it was purchased separately to establish the In warranty status of the defective component part If Paloma determines that the...

Page 36: ...Imported by Efficient Technology Sales LLC 5350 Joliet Street Unit 2 Denver CO 80239 USA PRINTED IN USA WA 1109...

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