Wabtec R-150, Installation Manual

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G&B Specialties Inc. 535 West 3
rd
Street, Berwick, PA, USA Tel: 1-570-752-5901 Fax: (570) 752-639
On approval of warranty claim, and where return of parts is requested by Rafna, the
Installer or Customer will issue a Purchase Order to Rafna Industries Ltd. to cover the
defective parts and out bound freight for part values exceeding $50.00 US and $75.00
CDN. Rafna will in turn ship all required parts pre-paid ground direct to the Installer or
Customer. On receipt of claimed warranty parts, Rafna or their sub supplier will inspect
defective parts and if deemed warranty, a credit will be issued to the Installer or
Customer. If claimed warranty parts are not received within 30 days, a credit will not be
issued.
Labor Warranty and /or additional labor charges:
Labor or additional labor charges such as travel are not covered by either the Rafna
Warranty or any of Rafna’s sub-suppliers.
Faulty Railgear Installations:
If a warranty claim arises due to incorrect installation by an installer who has not
followed the written instructions as out lined in our manual or as trained by either Rafna
Customer Service or Sales Department, warranty claims will not be honored.
Parts Warranty:
Rafna manufactured parts will be warranted and replaced if found to be defective due to
poor materials or workmanship for up to one year from date of the railgear’s entry into
service. Parts not manufactured by Rafna Industries Ltd., will be covered by the Original
Equipment Manufactures warranty. Based on the OEM’s investigation of the warranty
claim against their manufactured component their decision will stand.