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VTech ErisTerminal VSP726A, Administrator And Provisioning Manual

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Troubleshooting

212

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VSP726A Administrator and Provisioning Manual

C

H A P T E R

  6

T

ROUBLESHOOTING

If you have difficulty with your VSP726A deskset, please try the suggestions below.

Common Troubleshooting Procedures

Follow these procedures to resolve common issues. For more troubleshooting information, 
see the user‘s manual for your product.

Screen is blank.

Ensure power is connected. If powered by an AC adapter, check that the adapter 
is plugged into a wall socket and the VSP726A power jack. If powered by PoE, 
ensure that the network switch is providing power through the correct ports.

The DECT headsetdoesn't register. "Registration failed" appears on the screen.

Ensure the headset is fully charged and in the charger. Remove and replace the 
headset in its charger before selecting 

Register

 on the VSP726A.

Ensure the headset is not already registered to another phone. If it has been 
registered to another phone, deregister it.

The DECT handset doesn't register. "Registration failed" appears on the screen.

Ensure the handset is fully charged and in the charger. 

Ensure the handset is not already registered to another base. If it has been 
registered to another base, deregister it.

For customer service or product information, please contact our regional offices or 
distributors in the country or region where you purchased your product.

VoIPon www.voipon.co.uk [email protected] Tel: (0)330 088 0195 Fax: +44 (0)1245 808299

Summary of Contents for ErisTerminal VSP726A

Page 1: ...ErisTerminal SIP Deskset VSP726A Administrator and Provisioning Manual Rev 1 07 16 VoIPon www voipon co uk sales voipon co uk Tel 0 330 088 0195 Fax 44 0 1245 808299 ...

Page 2: ...19 Logo specifications 19 Uploading a custom logo 19 Custom logo user interactions 20 Customising Soft Keys 21 Custom soft key configuration file settings 23 Using an SD card 24 Inserting and ejecting an SD card 24 Configuration Using the Phone Menus 26 Viewing the Main Menu 27 Using the Status menu 27 Viewing Line status 29 Using the Admin Settings Menu 30 Using the Network Setting menu 32 Using ...

Page 3: ...d 56 Voicemail Settings 57 NAT Traversal 57 Music on Hold Settings 58 Network Conference Settings 58 Session Timer 58 Jitter Buffer 59 Keep Alive 59 Call Settings 60 General Call Settings 60 Do Not Disturb 61 Call Forward 61 Call Completion 61 Custom Ringer 62 User Preferences 63 General User Settings 63 Call Hold Reminder 64 Call Waiting 64 Programmable Feature Keys 65 Programmable Hard Keys 70 S...

Page 4: ...all History 100 Configuration Pages 101 Reboot 101 Time and Date 101 Time and Date Format 102 Network Time Settings 102 Time Zone and Daylight Savings Settings 102 Manual Time Settings 103 Custom Language 104 Firmware Upgrade 105 Firmware Server Settings 105 Manual Firmware Update and Upload 106 Updating a Cordless Handset 106 Provisioning 107 Provisioning Settings 108 Plug and Play Settings 109 D...

Page 5: ...n file settings 150 MAC specific configuration file settings 150 network Module Network Settings 151 General configuration file settings 151 MAC specific configuration file settings 153 provisioning Module Provisioning Settings 156 security Module Security Settings 161 time_date Module Time and Date Settings 163 log Module System Log Settings 167 remoteDir Module Remote Directory Settings 168 web ...

Page 6: ...tr069 Module TR 069 Settings 199 tone Module Tone Definition Settings 201 profile Module Password Settings 207 General configuration file settings 207 MAC specific configuration file settings 207 page_zone Module Paging Zone Settings 208 phonelock Module Phone Lock Settings 210 softkey Module Custom Soft Key Settings 211 Troubleshooting 212 Common Troubleshooting Procedures 212 Appendixes 214 Appe...

Page 7: ...tions on checking the software version on the VSP726A Please read this manual before installing the product Please print this page and record the following information regarding your product Model number VSP726A Type Small to medium business SIP endpoint deskset Serial number _______________________________ Purchase date _______________________________ Place of purchase ___________________________...

Page 8: ...ific services The interop guides will recommend second party devices and settings along with VSP726A specific configurations for optimal performance with those services Related Documents The VSP726A Quick Start Guide contains a quick reference guide to the VSP726A external features and brief instructions on connecting the VSP726A to a working IP PBX system The VSP726A User Guide contains a quick r...

Page 9: ...r are duplicated in the Web User Interface WebUI described in the next chapter but if you need to assign static IP addresses they must be set at each device This chapter covers About the VSP726A deskset on page 10 Quick Reference Guide on page 11 Programmable Feature Keys on page 13 Programmable Hard Keys on page 16 Network Requirements on page 17 VSP726A Configuration Methods on page 18 Adding a ...

Page 10: ...uick Start Guide Micro SD card slot for call recording network traces system logging firmware updates and configuration file backup and updates 1000 entry Call Log There are two network ports known as the Ethernet port and PC port at the back of the VSP726A The Ethernet port allows the VSP726A deskset to connect to the IP PBX The PC port is for another device such as a personal computer to connect...

Page 11: ...ms or change settings While entering names or numbers press or to move the cursor left or right SOFT KEYS Perform actions according to the on screen labels Programmable keys Can be programmed to perform various functions or access various features For example Press to access a line to make a call Press to dial a monitored extension or a quick dial number Press to answer a ringing call on any line ...

Page 12: ...726A Administrator and Provisioning Manual Desktop stand slots Power jack Ethernet port PC port Handset jack Wall mounting slots microSD card slot Corded headset jack VoIPon www voipon co uk sales voipon co uk Tel 0 330 088 0195 Fax 44 0 1245 808299 ...

Page 13: ...e programmable key configuration file parameters see pfk Module Programmable Feature Key Settings on page 182 You can assign more than one key to an account For example you can configure Line keys 1 and 2 to access Account 1 and Line keys 3 and 4 to access Account 2 Use the key label card to label the keys appropriately for VSP726A users after configuration Other possible programmable key settings...

Page 14: ...P Account Management on page 46 Retrieve Parked Call Dials the access code to retrieve a parked call In Call DTMF Dials a string of numbers while you are on a call For example pressing the key might dial a conference access code Call Return Dials the number of the last missed call Group Call Pickup Dials the Group Call Pickup code allowing you to answer a call ringing at any extension within an ad...

Page 15: ...y GREEN Outgoing page in progress Busy Lamp Field Steady GREEN Steady ORANGE Quickly flashing ORANGE Off Monitored phone is idle Monitored phone is on a call The monitored phone is ringing or has a held call BLF registration error Held call indication applies only to certain servers Automatic Call Distribution Quickly flashing GREEN Steady GREEN Slow Flash GREEN Steady ORANGE Slowly flashing ORANG...

Page 16: ...gured with one of the following functions UP arrow on the navigation pad DOWN arrow on the navigation pad SELECT CANCEL FLASH VSP736A only HOLD VSP736A only MUTE TRANSFER VSP736A only CONFERENCE VSP736A only N A unassigned Directory Call History Redial Messages Do Not Disturb Call Forward All Call Forward No Answer Call Forward Busy Quick Dial Page Multicast Page Retrieve Parked Call Call Return G...

Page 17: ... assignment If no DHCP server is present you can assign a static IP to the VSP726A You can assign a static IP address using the VSP726A menu Go to Admin settings Network setting Set static IP If you do not have a DHCP server or do not manually assign static IPs you will not be able to access the WebUI and or enable automatic time updates from an NTP server A DNS server is recommended to resolve th...

Page 18: ... is easy to navigate and best suited to configuring a large number of VSP726A settings at once The WebUI gives you access to every setting required for configuring a single device You can enter service provider account settings on the WebUI configure the programmable keys and set up provisioning which will allow you to automatically and remotely update the VSP726A after initial configuration Provi...

Page 19: ..._to_idle_timeout parameters See user_pref logo_to_idle_timeout on page 175 Logo specifications The file type and dimensions for the logo are listed below Positioning a custom logo on the screen is a matter of creating a logo with the maximum dimensions listed above including any surrounding white space Note that the width of the logo specified in the table above is the same as the width of the VSP...

Page 20: ...te Custom logo user interactions For VSP726A users pressing any hard key will exit the idle logo and perform the key s function For example pressing MENU will show the Main Menu Pressing a soft key when the idle logo is showing will switch to the idle screen VoIPon www voipon co uk sales voipon co uk Tel 0 330 088 0195 Fax 44 0 1245 808299 ...

Page 21: ...e all soft keys are invisible will be dynamically skipped when the user navigates through the available levels On the VSP726A a soft key level consists of three soft keys populated or blank in a row Table 4 shows the soft key options available for each screen Each screen can have a maximum of nine soft keys You cannot edit soft key text The configuration file parameters allow you to only select an...

Page 22: ...pickup VSP726A and VSP736A only HS Pickup Record VSP726A and VSP736A only Record Call Held Blank End End New New Retrieve Parked Call Retrieve Group Call Pickup GrpPickup Direct Call Pickup DirPickup Resume Resume Transfer Transfer Conference Conf Handset pickup VSP726A and VSP736A only HS Pickup Table 4 Custom Soft Keys Screen Available Soft Keys Soft Key Text VoIPon www voipon co uk sales voipon...

Page 23: ...by commas Soft keys appear on the phone screen in the same order as the soft key values you enter For example the parameter value combination of softkey idle line dir settings will result in the Idle screen shown below Live Dial Blank Directory Directory Call Log Call Log Redial Redial Message Message End End Dial Dial Input letter number selection 123 Cancel Cancel Backspc Backspc Table 4 Custom ...

Page 24: ...tes Configuration file import and export the VSP726A configuration file can be imported from or exported to the SD card for configuring other units or for system backup You can view the SD card memory usage on the SD card menu available on the deskset User settings menu or on the WebUI status page see Status Page on page 45 Inserting and ejecting an SD card The deskset will detect the SD card upon...

Page 25: ...nts VSP726A Administrator and Provisioning Manual 5 Wait for the message It is now safe to eject your SD card and then press down on the SD card to release it VoIPon www voipon co uk sales voipon co uk Tel 0 330 088 0195 Fax 44 0 1245 808299 ...

Page 26: ...ion User Settings allows the user to set the language for the display configure the appearance of the display edit programmable keys register a DECT headset and customise the audio settings Admin settings configure network settings enter static IP addresses for example account settings provisioning security and call recording This chapter contains instructions for using the Admin Settings menu and...

Page 27: ...it the menu display or return to the idle screen Using the Status menu Use the Status menu to verify network settings and begin troubleshooting if network problems or account registration issues affect operation You can also find the software version of the VSP726A on the Product Info screen available from the Status menu To view the Status menu 1 When the VSP726A is idle press MENU 2 On the Main ...

Page 28: ...highlight and select the desired line to view detailed line status information Line status Registered Not registered Account display name Account User ID Registrar Server IP address Registrar Server port number Proxy server IP address Proxy server port number 3 Product Info Model number Serial number MAC address Boot version Firmware version V Series Hardware version EMC version NTP server 4 Cordl...

Page 29: ... lines along with icons indicating each line s current registration status To view complete status information for a line On the Line menu press or to highlight the desired line and then press SELECT The full line status screen appears Table 6 Line status icons Icon Description Line registered Line unregistered Line disabled VoIPon www voipon co uk sales voipon co uk Tel 0 330 088 0195 Fax 44 0 12...

Page 30: ...he default password is admin press the soft key to enter letters with the dial pad The Admin settings are listed in Table 7 Table 7 Admin setting summary Setting Options 1 Network setting See page 32 1 IPv4 2 IPv6 3 VLAN ID 2 Line See page 35 1 LINE 1 2 LINE 2 3 LINE 3 4 LINE 4 3 Provisioning See page 36 1 Server 2 Login 3 Password 4 Security See page 37 1 Restriction Mode 2 Enabling Web Server 5 ...

Page 31: ... 2 Admin PW 5 Reset to default Press SELECT to display a screen that allows you to reset the phone to factory default settings 6 Restart phone Press SELECT to display a screen that allows you to restart the phone Table 7 Admin setting summary Setting Options VoIPon www voipon co uk sales voipon co uk Tel 0 330 088 0195 Fax 44 0 1245 808299 ...

Page 32: ...and then press SELECT The Network setting menu appears 2 Press or to highlight the desired option and then press SELECT IPv4 Mode DHCP Static IP PPPoE Disabled Set static IP Set static DNS Set PPPoE Point to Point Protocol over Ethernet IPv6 Mode Disabled Auto Static IP Set static IP Set static DNS VLAN ID To set the network mode 1 From the Network setting menu press or to highlight your network t...

Page 33: ...ress and enter the Subnet Mask Use the dial pad and the soft key to enter characters Press or to advance to the next character 4 Press and enter the Gateway Use the dial pad and the Add dot soft key to enter characters Press or to advance to the next character 5 Press and enter the IP address for the primary DNS server Use the dial pad and the soft key to enter characters Press or to advance to th...

Page 34: ...e 4 Press and then press if you are required to enter a PPPoE account password 5 Enter a password if you are required to enter a PPPoE password 6 Press To set the VLAN ID for the VSP726A 1 From the Network setting menu press or to highlight VLAN ID and then press SELECT 2 On the VLAN ID menu press or to enable or disable the WAN VLan 3 Press and enter the WAN VID Use the dial pad and the soft key ...

Page 35: ... Password SIP Registrar Server IP Registrar Server port Proxy server IP Proxy server port Register Yes or No Answer page Manual or Auto For more information about these settings see SIP Account Management on page 46 3 Edit the Line settings using the dial pad and the soft keys available for each setting deletes a character enables you to enter numbers lower case letters or upper case letters using...

Page 36: ...ight Provisioning and then press SELECT The Provisioning menu appears 2 Enter the server URL using the dial pad keys deletes a character enables you to enter numbers lower case letters or upper case letters with the dial pad Does not appear when the setting accepts numbers only prompts you to reboot the phone and apply the new settings enables you to edit the setting appears for the Password setti...

Page 37: ...s soft key Messages PFK Restricted Call locks out all advanced calling features including transfer conference and hold via hard keys soft keys and PFKs The phone operates only in single call single account mode When Restricted Call is enabled the following keys and features are restricted in addition to those restricted as part of Restricted Config HOLD key SELECT key UP DOWN LEFT RIGHT keys All s...

Page 38: ...pears 2 With Restriction Mode highlighted press SELECT The Restriction Mode menu appears 3 Press or to highlight the desired restriction mode and then press SELECT The Security menu appears 4 Press or to highlight Enabling Web Server and then press SELECT The Enabling Web Server menu appears 5 Press or to select Enabled or Disabled 6 Press Save VoIPon www voipon co uk sales voipon co uk Tel 0 330 ...

Page 39: ...hlight Record Tone and then press or to enable or disable the Record Tone 4 Press Using the Edit password menu On the Edit password menu you can reset the current User and Admin passwords To reset User and Admin passwords 1 From the Admin Settings menu press to highlight Edit password and then press SELECT The Edit password menu appears 2 On the Edit password menu select the desired password to ch...

Page 40: ...to Contents VSP726A Administrator and Provisioning Manual 3 Enter the new password using the dial pad keys 4 Press and then re enter the new password 5 Press Save VoIPon www voipon co uk sales voipon co uk Tel 0 330 088 0195 Fax 44 0 1245 808299 ...

Page 41: ...the VSP726A operating system When you access the WebUI you are accessing it on the device not on the Internet This chapter describes how to access the WebUI and configure VSP726A settings This chapter covers Using the Web User Interface WebUI on page 42 Status Page on page 45 System Pages on page 46 Network Pages on page 83 Contacts Pages on page 88 Configuration Pages on page 101 VoIPon www voipo...

Page 42: ...ces see page 63 Programmable Keys see page 65 Speed Dial see page 73 Ringer Settings see page 74 Paging Zones see page 75 Server Application see page 77 Hotline Settings see page 81 Local Call Recording see page 82 Local Directory see page 88 Blacklist LDAP see page 94 Broadsoft see page 97 Remote XML see page 98 Call History see page 100 Configuration Reboot see page 101 Time and Date see page 10...

Page 43: ... bar and press ENTER on your computer keyboard The browser displays a window asking for your user name and password 5 For the user name enter admin For the password enter the default password admin You can change the password later on the WebUI Security page available under Configuration 6 Click OK The WebUI appears Click topics from the navigation bar along the top of the WebUI and then click the...

Page 44: ...tings in the configuration file template You can use the configuration file template to create custom configuration files Configuration files can be hosted on a provisioning server and used for automatically configuring phones For more information see Provisioning Using Configuration Files on page 125 VoIPon www voipon co uk sales voipon co uk Tel 0 330 088 0195 Fax 44 0 1245 808299 ...

Page 45: ...ral information about your device including model MAC address and firmware version Account Status information about your SIP account registration IPv4 and IPv6 network information regarding your device s network address and network connection Cordless Status indicates whether a cordless headset and or handset is registered to the phone VoIPon www voipon co uk sales voipon co uk Tel 0 330 088 0195 ...

Page 46: ...tching configuration file parameter in Configuration File Parameter Guide on page 133 Default values and ranges are listed there Setting Description Enable Account Enable or disable the SIP account Select to enable Account Label Enter the name that will appear on the VSP726A display when account x is selected Display Name Enter the Display Name The Display Name is the text portion of the caller ID...

Page 47: ...ecurity menu on page 37 and Security on page 114 and other calls Inter Digit Timeout secs Sets how long the VSP726A waits after any P pause in the dial string or in the dial plan Maximum Number of Calls Select the maximum number of concurrent active calls allowed for that account Page Auto Answer When set to Auto enables the VSP726A to automatically answer when a page is received This is usually t...

Page 48: ... or you have problems sending DTMF tones in general Unregister after reboot Enables the phone to unregister the account s after rebooting before the account s register again as the phone starts up If other phones that share the same account s unregister unexpectedly in tandem with the rebooting VSP726A disable this setting Setting Description VoIPon www voipon co uk sales voipon co uk Tel 0 330 08...

Page 49: ...st of the elements defined in the table below Numbers that are dialled when forwarding a call when the user manually fowards a call or a pre configured number is dialled for Call Forward All Call Forward No Answer or Call Forward Busy always bypass the dial plan Element Description x Any dial pad key from 0 to 9 including and 0 9 Any two numbers separated by a hyphen where the second number is gre...

Page 50: ... first number is empty the second number is added to the number dialled For example in 1 xxxxxxxxxx the digit 1 is appended to any 10 digit number dialled This separator is used to indicate the start of a new pattern Can be used to add multiple dialling rules to one pattern edit box Setting Description Server address Enter the IP address or domain name for the SIP server Server port Enter the port...

Page 51: ...istration retry frequency in seconds If registration using the Primary Outbound Proxy fails the Registration Freq setting determines the number of seconds before a registration attempt is made using the Backup Outbound Proxy Setting Description Server address Enter the IP address or domain name for the proxy server Server port Enter the port number that the proxy server will use Setting Descriptio...

Page 52: ...ce Setting Description Codec priority 1 Select the codec to be used first during a call Codec priority 2 Select the codec to be used second during a call if the previous codec fails Codec priority 3 Select the codec to be used third during a call if the previous codec fails Codec priority 4 Select the codec to be used fourth during a call if the previous codec fails Codec priority 5 Select the cod...

Page 53: ...e Point DSCP value from the Quality of Service setting on your router or switch DSCP signalling Enter the Differentiated Services Code Point DSCP value from the Quality of Service setting on your router or switch Setting Description Local SIP port Enter the local SIP port Transport Select the SIP transport protocol UDP User Datagram Protocol is generally less prone to latency but SIP data may be s...

Page 54: ...cription Min Local RTP port Enter the lower limit of the Real time Transport Protocol RTP port range RTP ports specify the minimum and maximum port values that the phone will use for RTP packets Max Local RTP port Enter the upper limit of the RTP port range Setting Description Assignable to PFK Paging Enter the paging access code Yes Call Park Enter the call park access code Broadsoft provides a f...

Page 55: ... Call Forward No Answer ON access code Yes Call Forward No Answer OFF Enter the Call Forward No Answer OFF access code Yes Call Forward Busy ON Enter the Call Forward Busy ON access code Yes Call Forward Busy OFF Enter the Call Forward Busy OFF access code Yes Anonymous Call Reject ON Enter the Anonymous Call Reject ON access code No Anonymous Call Reject OFF Enter the Anonymous Call Reject OFF ac...

Page 56: ...ts value substitution Yes Setting Description List URI Enter the BLF list URI as supplied by or set up with your service provider For example blf list1 sipservice com This list contains a list of extensions that are eligible for BLF monitoring You can assign keys for BLF monitoring on the Programmable Keys page See Programmable Feature Keys on page 65 Remote Pickup Code Enter the remote pickup cod...

Page 57: ... setting if MWI service does not involve a subscription to a voicemail server That is the server supports unsolicited MWI notifications you want the Message Waiting LED to indicate new messages when the VSP726A receives unsolicited MWI notifications Enable Stutter Dial Tone Enables or disables the stutter dial tone for that account indicating message s waiting when the phone goes off hook Setting ...

Page 58: ...sables network conferencing for account x Conference URI Enter the URI for the network bridge for conference handling on account x Setting Description Enable Session Timer Enables or disables the SIP session timer The session timer allows a periodic refreshing of a SIP session using the RE INVITE message Minimum value secs Sets the session timer minimum value in seconds for account x Maximum value...

Page 59: ...e minimum delay Setting Description Enable Keep Alive Enable SIP keep alive in service of NAT traversal and as a heartbeat mechanism to audit the SIP server health status Once enabled OPTIONS traffic should be sent whenever the account is registered OPTIONS traffic will occur periodically according to the keep alive interval Keep Alive Interval secs Set the interval at which the OPTIONS for the ke...

Page 60: ...iguration file See call_settings Module Call Settings on page 179 General Call Settings Setting Description Anonymous Call Reject Enables or disables rejecting calls indicated as Anonymous Enable Anonymous Call Enables or disables outgoing anonymous calls When enabled the caller name and number are indicated as Anonymous Ringer Tone Sets the ringer tone for incoming calls on the account VoIPon www...

Page 61: ...which all calls will be forwarded Enable Call Forward Busy Enables or disables forwarding incoming calls to the target number if the number of active calls has reached the maximum number of calls configured for account x Call Waiting Off is selected Target Number Enter a number to which calls will be forwarded when Call Forward Busy is enabled Enable Call Forward No Answer Enables or disables call...

Page 62: ...y auto redial attempts are made Setting Description Custom Ringer File Upload a custom ringer audio file This ringer replaces the factory default ringer 10 The maximum file size is 300 k The following WAV format is accepted Audio sample rate 16 kHz Audio sample size 16 bit Channels 1 mono Audio format PCM Signed 16bit Little Endian Setting Description VoIPon www voipon co uk sales voipon co uk Tel...

Page 63: ...tting to see the matching configuration file parameter in Configuration File Parameter Guide on page 133 Default values and ranges are listed there Setting Description WebUI Language Sets the language that appears on the WebUI Phone Language Sets the language that appears on the phone Other languages may be added in a future release Backlight Timer secs Sets how long in seconds the screen backligh...

Page 64: ...tifications when the user is already on a call Incoming calls are rejected Incoming callers hear a busy signal When Call Waiting Off is selected and Call Forward Busy is enabled incoming calls are handled according to the Call Foward Busy setting Call Waiting On When selected enables incoming call notifications when the user is already on a call Enable Call Waiting Tone Enables or disables the cal...

Page 65: ...ou can also assign multiple Quick Dial keys The programmable key settings are also available as parameters in the configuration file See pfk Module Programmable Feature Key Settings on page 182 For the programmable key default settings see Programmable Feature Keys on page 13 Click the link for each setting to see the matching configuration file parameter in Configuration File Parameter Guide on p...

Page 66: ...ard settings on the Call Settings page Call Forward No Answer Configures the key to turn Call Forward No Answer on or off In the Account column select the account for which Call Forward No Answer will apply Before assigning the key ensure that you configure Call Forward settings on the Call Settings page Call Forward Busy Configures the key to turn Call Forward Busy on or off In the Account column...

Page 67: ...o use multicast paging you must first set up paging zones on the WebUI See Paging Zones on page 75 See also pfk x multicast_zone in the configuration file Park Call Enables the user to park a call Pressing the key dials the Call Park feature access code FAC You must enter the feature access code for Call Park on the SIP Account Management page For some service providers you must also enter a park ...

Page 68: ...visible during Dialling and Call Active states Note that N can be used for substitution of user entered digits For example 71 N will use 71 user entered digits as the outgoing dialling string The dial plan is enabled after the user enters one or more digits Both prefix digits hidden and user entered digits visible are used for dial plan matching The timeout to dial element in the dial plan is susp...

Page 69: ...ng Manual Phone Lock Configures the key to enable or disable the phone lock For more information see Using the Security menu on page 37 Security on page 114 Programmable Key Type Description VoIPon www voipon co uk sales voipon co uk Tel 0 330 088 0195 Fax 44 0 1245 808299 ...

Page 70: ...ge menu Do Not Disturb Configures the key to turn Do Not Disturb on or off The key is lit orange when DND is on Call Forward All Configures the key to turn Call Forward All on or off In the Account column select the account for which Call Forward All will apply Before assigning the key ensure that you configure Call Forward settings on the Call Settings page Call Forward Busy Configures the key to...

Page 71: ...e outgoing multicast pages In the Value column enter a valid Paging Zone ID ranging from 1 to 10 Multicast paging differs from standard paging in that it is handled locally by the VSP726A and does not require a subscription through the hosted server To use multicast paging you must first set up paging zones on the WebUI See Paging Zones on page 75 See also pfk x multicast_zone in the configuration...

Page 72: ...ing The Prefix digits are hidden from the user The prefix digits are visible during Dialling and Call Active states Note that N can be used for substitution of user entered digits For example 71 N will use 71 user entered digits as the outgoing dialling string The dial plan is enabled after the user enters one or more digits Both prefix digits hidden and user entered digits visible are used for di...

Page 73: ...l Settings on page 187 After entering information on this page click to save it To enter speed dial numbers 1 In the Name column enter the name associated with this speed dial entry 2 In the Value column enter a phone number for the desired key 3 In the Account column select the account that this speed dial number will use 4 Click This menu duplicates the speed dial menu on the phone Main Menu Fea...

Page 74: ...tinctive Ringing Text If there is a match the associated tone will play If there is no match the default tone for the account will play The matching is done on a first match basis In the case of duplicate text strings the ringer tone associated with the first matched entry in the Distinctive Ringing Text list will play The server side configuration must be done with your service provider The SIP I...

Page 75: ...one to send out multicast pages using a particular multicast IP address You must first set up paging groups each group consisting of a multicast paging IP address and assigned User IDs on your SIP PBX The VSP726A can monitor a maximum of 10 multicast IP addresses Setting Description Distinctive Ringing Text Enter the text that will match the info parameter and play the ringer tone The Distinctive ...

Page 76: ...rom 1 to 10 Zones with a priority higher than another zone can interrupt the lower priority zone s active page In addition a call priority setting is available in the configuration file page_zone call_priority_threshold This priority setting also ranges from 1 to 10 2 is the default If the paging zone priority is higher or equal to the call priority then a multicast page can interrupt an active di...

Page 77: ...y part of the URL Action URI variables pass dynamic data to the server The valid URL format is http host port dir file name variable name variable value where host is the hostname or IP address of the server supporting the XML application port is the port number the phones are using for the HTTP request At the time of the HTTP call the variable value field is populated with the appropriate data Fo...

Page 78: ...End of boot sequence The End of boot sequence URI is triggered at the end of the phone boot sequence Using the End of boot sequence URI it is possible to develop self provisioning on the phone For example an XML application can identify the phone and generate a MAC specific file on the fly Successful Registration The Successful Registration URI is triggered the first time the phone registers succe...

Page 79: ...r each Incoming Ring event or Call Waiting event Using the Incoming Call URI it is possible to display extra information on the phone for an Incoming Call For example the XML application that is called when there is an Incoming Call can do a database lookup and display information on the caller Note that this Action URI will not be triggered if DND or Call Forward All is enabled or if Call Waiting...

Page 80: ...timed out refused or expired The Registration Event URI is not triggered when the same event is repeated Setting Description Enable HTTP Push Select to enable HTTP push which enables the phone to display XML objects that are pushed to the phone from the server via http https POST or SIP NOTIFY Enable Push during call Select to enable the phone to display pushed XML objects during a call Otherwise ...

Page 81: ...not considered idle mode Hotline dialling will not trigger if digits have been entered or when the phone is dialling a number Hotline dialling will be cancelled if the user presses any keys or if there are any incoming calls during the hotline dialling delay period The hotline number uses the phone s default dial plan Setting Description Enable Hotline Enables the hotline feature Account Sets the ...

Page 82: ...xport call recordings to the computer Before enabling call recording on the Local Call Recording page an SD card must be inserted into the slot on the rear of the deskset Setting Description Enable Call Recording Enable call recording for end users Enable Call Recording Tone Enable a call recording tone that plays during the call when recording begins and ends VoIPon www voipon co uk sales voipon ...

Page 83: ...sted on the Basic Network Settings page However for operations triggered by dependent upon network status the phone must determine which server to use For example a special case like the Network down icon on the Deskset screen can be ambiguous for server association Because its primary purpose is to aid in troubleshooting SIP registration issues this case will be associated with the SIP registrati...

Page 84: ...st be familiar with TCP IP principles and protocols to configure static IP settings Setting Description Disable Disables all related IPv4 settings DHCP DHCP is selected enabled by default which means the VSP726A will get its IP address Subnet Mask Gateway and DNS Server s from the network When DHCP is disabled you must enter a static IP address for the VSP726A as well as addresses for the Subnet M...

Page 85: ...ary DNS servers Secondary DNS Setting Description Disable Disables all related IPv6 settings Auto Configuration Auto configuration is selected enabled by default which means the VSP726A will get its IP address Gateway and DNS Server s from the network When Auto Configuration is disabled you must enter a static IP address for the VSP726A as well as addresses for the Gateway and DNS Server s Static ...

Page 86: ... the matching configuration file parameter in network Module Network Settings on page 151 Default values and ranges are listed there Primary DNS If Auto Configuration is disabled enter addresses for the primary and secondary DNS servers Secondary DNS Setting Description Enable PC Port Enable or disable the PC port to operate in hub switch mode depending on the Enable PC Port Mirroring setting Enab...

Page 87: ...y of Service QOS settings that you have set for that VLAN ID Outbound SIP packets will be marked and sent according to their priority 7 is the highest priority Note Configuring QOS settings for your router or switch is a subject outside the scope of this document Setting Description Enable LLDP MED Enables or disables Link Layer Discovery Protocol for Media Endpoint Devices LLDP MED LLDP MED is a ...

Page 88: ... or import another local directory file the page also enables you to export and import your phone s local directory The Local Directory lists entries across multiple pages Click or a page number to view the desired page of entries Table 8 describes the buttons available on the Local Directory page You can also use the phone menu to manage local directory entries For more information see the VSP726...

Page 89: ... commands Click To Sort the list by last name Edit information for an entry View the next page of entries View the last page of entries View the first page of entries Delete selected entries from the directory Click Select All to select every entry on the page you are viewing Add a new directory entry Delete all Directory entries Import a directory file Export the directory VoIPon www voipon co uk...

Page 90: ...ds The maximum length of the first name and last name fields is 15 characters n a Blank Last Name Ringer Tone Sets a unique ringer tone for calls from this directory entry Auto Tone 1 10 Tone 1 Account Sets the account used when you dial this directory entry Default Account Account 1 4 Default Account Work Number Enter the appropriate names and numbers in these fields n a Blank Mobile Number Other...

Page 91: ...s you to export and import the blacklist The blacklist lists entries across multple pages Click or a page number to view the desired page of entries Table 9 describes the buttons available on the Blacklist page You can also use the VSP726A menu to manage blacklist entries For more information see the VSP726A User Guide Table 9 Blacklist commands Click To Sort the list by last name Edit information...

Page 92: ...all entries Import a blacklist file Export the blacklist Setting Description Range Default First Name Enter the appropriate names in these fields The maximum length of the first name and last name fields is 15 characters n a Blank Last Name Account Sets the account used when you dial this directory entry Default Account Account 1 4 Account 1 Work Number Enter the appropriate names and numbers in t...

Page 93: ...he aim of replacing the entire current blacklist use Select All and to clear the blacklist before importing the file Blacklist files are xml files that have the following tags Using the configuration file you can set whether an imported blacklist file adds to or replaces existing entries See file Module Imported File Parameters on page 192 Blacklist WebUI field Blacklist file XML tag First Name BL...

Page 94: ...gs on page 168 After entering information on this page click to save it LDAP Settings Click the link for each setting to see the matching configuration file parameter in remoteDir Module Remote Directory Settings on page 168 Default values and ranges are listed there About LDAP attribute filters The LDAP filters on this page give you control over how directory entry search results are determined F...

Page 95: ...ss to the LDAP directory Directory name Enter the LDAP directory name Server address Enter the LDAP server domain name or IP address Port Enter the LDAP server port Version Select the LDAP protocol version supported on the phone Ensure the protocol value matches the version assigned on the LDAP server Authentication scheme Select the LDAP server authentication scheme Authentication name Enter the ...

Page 96: ...ectory Work number attribute Sets the attribute for the work number What you enter here should match the work number attribute for entries on the LDAP server telephoneNumber for example This helps ensure that the phone displays LDAP entries in the same format as the Local Directory Mobile number attribute Sets the attribute for the mobile number What you enter here should match the mobile number a...

Page 97: ... the phone s access to the Broadsoft phonebook Display name Enter the display name for the Broadsoft Phonebook This name appears on the Directory list on the VSP726A menu Server base address Enter the Broadsoft Phonebook server domain or IP address Port Enter the Broadsoft Phonebook server port Authentication name Enter the user name or authentication name for Broadsoft Phonebook access Authentica...

Page 98: ...red Server not reachable Remote XML directory file is not available Invalid XML directory file Remote XML Directory Format The following shows a sample single entry file which can be used in a remote XML directory Note that the default tags are the same as those defined for the Local Directory xml version 1 0 encoding utf 8 DIR_ENTRY DIR_ENTRY_NAME_FIRST John DIR_ENTRY_NAME_FIRST DIR_ENTRY_NAME_LA...

Page 99: ... LDAP 4 Broadsoft 5 Remote XML directory 1 6 Remote XML directory 2 7 Remote XML directory 3 Any Remote XML directories will move up the list if LDAP and or Broadsoft directories are not enabled Remote XML URI Enter the location of the XML directory file from which the phone will sync and retrieve directory entries Enable Incoming Outgoing Call Lookup Enables disables the call lookup feature for i...

Page 100: ...l History The Call History page has no configurable settings It displays Missed Calls Received Calls and Dialed Calls Users can view their call history and click to dial numbers if click to dial is enabled VoIPon www voipon co uk sales voipon co uk Tel 0 330 088 0195 Fax 44 0 1245 808299 ...

Page 101: ...e you can manually set the time and date and the time and date formats You can also set the system time to follow a Network Time Protocol NTP Server recommended or you can set the time and date manually The time and date settings are also available as parameters in the configuration file See time_date Module Time and Date Settings on page 163 VoIPon www voipon co uk sales voipon co uk Tel 0 330 08...

Page 102: ...the phone obtains the time in the following priority 1 Option 42 2 NTP Server 3 Manual time Setting Description Time Zone Select your time zone from the list Automatically adjust clock for Daylight Savings Select to adjust the clock for daylight savings time according to the NTP server and time zone setting To disable daylight savings adjustment disable both this setting and User defined Daylight ...

Page 103: ...t time is between Daylight Savings Start and Daylight Savings End Use DHCP Option 2 100 101 If Enable Network Time is selected select to use DHCP to determine the time zone offset Options 2 100 and 101 determine time zone information Setting Description Date Select the current year month and day Click the Date field and select the date from the calendar that appears Time Sets the current hour minu...

Page 104: ...te translation files are required for the device user interface and the WebUI Importing a custom language can only be done using the configuration file See file Module Imported File Parameters on page 192 For details on creating and formatting a translation file see the Custom Language document at businessphones vtech com The available languages for export are identical to the WebUI and Phone Lang...

Page 105: ...rameters in the configuration file See provisioning Module Provisioning Settings on page 156 Firmware Server Settings Click the link for each setting to see the matching configuration file parameter in provisioning Module Provisioning Settings on page 156 Default values and ranges are listed there To update the firmware immediately Click or Setting Description Firmware URL The URL where the firmwa...

Page 106: ...re you must perform one more step after clicking Updating a Cordless Handset Updating DECT cordless handset firmware using the WebUI is a two step process First you must download the handset firmware and install it on the deskset Second you must install the handset firmware on the handset The handset downloads the firmware over the air from the deskset To install the handset firmware on the deskse...

Page 107: ...fers to the process of acquiring and applying new settings for the VSP726A using configuration files retrieved from a remote computer After a VSP726A is deployed subsequent provisioning can update the VSP726A with new settings for example if your service provider releases new features See also Provisioning Using Configuration Files on page 125 With automatic provisioning you enable the VSP726A to ...

Page 108: ...isabled not available or has not been configured the VSP726A proceeds to the next source until reaching the end of the list The provisioning settings are also available as parameters in the configuration file See provisioning Module Provisioning Settings on page 156 Provisioning Settings Using the Redirection Service requires contacting the VTech support team for an account Setting Description Ser...

Page 109: ...A automatically attempts to get a provisioning server address and then the configuration file If DHCP options do not locate a configuration file then the server provisioning string is checked Note Ensure that DHCP is also enabled on the Basic Network Settings page DHCP Option Priority 1 If DHCP is enabled sets the DHCP Option priority Select the highest priority option DHCP Option Priority 2 If DH...

Page 110: ...otup Check Sets the VSP726A to check the provisioning URL for new configuration and or firmware files upon bootup The update is applied as part of the reboot process Schedule Check Disable When selected disables regularly scheduled file checking Schedule Check Interval Sets an interval for checking for updates After selecting Interval enter the interval in minutes between update checks Schedule Ch...

Page 111: ...26A does not check whether the file has been loaded before The configuration file is processed whether or not it is different from the current version The VSP726A will restart immediately after importing the configuration file without waiting for one minute of inactivity Use encryption Enables an AES encrypted configuration file to be decrypted before being applied to the VSP726A Select if the con...

Page 112: ...Version xxxxxxx You can use the exported file as a general configuration file and duplicate the settings across multiple units However ensure that you edit the file to remove any MAC specific SIP account settings before applying the general configuration file to other units The exported configuration file will contain the following passwords in plain text SIP account authentication password EAPOL ...

Page 113: ...al Reset Configuration You can reset the phone to its default settings To reset the VSP726A to its default configuration 1 Under Reset Configuration click 2 When the confirmation box appears click OK VoIPon www voipon co uk sales voipon co uk Tel 0 330 088 0195 Fax 44 0 1245 808299 ...

Page 114: ...n the WebUI or by using provisioning For more information on using provisioning to set the administrator password see profile Module Password Settings on page 207 To change the admin password 1 Enter the old password for a new VSP726A the default password is admin 2 Enter and re enter a new password The password is case sensitive and can consist of both numbers and letters to a maximum of 15 chara...

Page 115: ...ist of both numbers and letters to a maximum of 15 characters 3 Click Phone Lock For more information about the phone lock feature see Using the Security menu on page 37 Setting Description Lock Type Unrestricted Restricted Config Restricted Call Emergency Call Only Phone Unlock PIN Enter the PIN that the user enters to unlock the phone Auto Lock Timeout secs Enter a timeout period in seconds When...

Page 116: ...saved in the Call History Setting Description Enable Hidden DTMF digits Enable to mask all DTMF digits entered during an Active Call Note that unlike Password Dial there is no prefix parameter and no length parameter so any DTMF string of any length is masked Enable Delay for Hidden DTMF digits Enable to add a one second delay before DTMF digits are masked By default the digits are masked immediat...

Page 117: ... Password Dial Length Enter the PIN number length All digits within this length are masked Any digits beyond this length are not masked For example if the Password Prefix is 99 and the Password Dial Length is 3 then 9912345 will be rendered as 99 45 Setting Description HTTP Server port Port used by the HTTP server Enable Secure Browsing Sets the server to use the HTTPS protocol HTTPS Server port P...

Page 118: ... example INVITE NOTIFY unsolicited MWI OPTIONS will be blocked unless it is from one of the trusted servers with the enabled accounts If additional trusted sources are required beyond what has been specified with the enabled accounts for example if IP dialling or other types of server traffic need to be secured use the Trusted IP settings on the Security page Setting Description Accept SIP account...

Page 119: ...4 or IPv6 address followed by a prefix for example 192 168 0 1 24 2 IP range specified with a pair of starting and ending IPv4 or IPv6 addresses separated by for example 192 168 0 1 192 168 5 6 No space before or after Both starting IP ending IP have to be with the same IP version Starting IP has to be smaller than the ending IP otherwise all traffic will be dropped 3 Single IP address in IPv4 or ...

Page 120: ...or the user to manage configurations When the phone acts as a client for applications where HTTP is supported Trusted Trusted Certificates are for server authentication with secured HTTP transaction in the following applications SIP signalling Provisioning Firmware LDAP directory service and Broadsoft directory service Up to 20 trusted certificates can be installed Device Certificate To upload a d...

Page 121: ...tificates protect certificates by selecting them in the Protected column and then clicking Protected certificates cannot be selected for deletion and are not removed during a reset to factory defaults Select Only accept trusted certificates to enable server authentication Deselecting this option disables server authentication VoIPon www voipon co uk sales voipon co uk Tel 0 330 088 0195 Fax 44 0 1...

Page 122: ... contact the ACS for example http my acs 9675 path to somewhere Enable Period Inform Enable Disable periodic inform method calls Periodic Inform Interval seconds Periodic inform method calls interval Connection Request Username If the ACS wants to communicate with the device it must offer the matching Connection Request user name When the device sends the report to ACS for the first time it contai...

Page 123: ...tivity and save the capture as a pcap file The file can be used for diagnostic and troubleshooting purposes Under Download Log you can save the system log to a file The Syslog settings are also available as parameters in the configuration file See log Module System Log Settings on page 167 Syslog Settings Setting Description Enable Syslog Enable log output to syslog server Server address Syslog se...

Page 124: ...Developer messages for troubleshooting debugging purposes Network Trace To perform a network trace 1 Start a network trace by clicking The button changes to 2 Stop the network trace by clicking 3 Save the trace by clicking Your browser should prompt you to save the capture pcap file Download Log To download the system log 1 Click 2 After your browser prompts you to save the system log file save th...

Page 125: ...le are grouped into modules Most of the modules group their settings in the same way that settings are grouped on the VSP726A WebUI For example the time_date module in the configuration file contains the same settings that are on the Time and Date WebUI page For a complete list of VSP726A configuration file modules and their associated parameters see Configuration File Parameter Guide on page 133 ...

Page 126: ...e model _ MAC Address cfg The model variable is the VTech product model VSP726A for example If the provisioning URL contains a query element or a filename ending in cfg is specified at the end of the provided URL path then the VSP726A retrieves only the configuration file specified 3 The VSP726A restarts after one minute of inactivity Please wait while the phone reboots appears on the VSP726A scre...

Page 127: ... boots up Any updates are applied during the boot up process Remote check sync enables you to start a resynchronization remotely using your hosted server s web portal The Remote check sync settings are available only in the configuration file not the WebUI Repeatedly at a defined interval from 60 to 65535 minutes 45 days VSP726A restart If the VSP726A needs to restart after an auto update the rest...

Page 128: ... with a matching MAC address The filename formats for both files are General file model cfg MAC specific file model _ MAC Address cfg The model variable is the VTech product model for example VSP726A For more information about the MAC specific configuration file see Guidelines for the MAC Specific configuration file on page 130 Both the general and MAC specific files can contain any of the availab...

Page 129: ...inks to data files are in the configuration file s file module This is where you enter any URLs to the data files that the VSP726A deskset may require None of the data files are exported when you export a configuration file from the VSP726A However you can export a Directory or Blacklist xml file using the WebUI After modifying the xml file you can use the configuration file file module to have th...

Page 130: ... configuration file The remaining settings will make up the MAC specific configuration file which you will have to copy and edit for each VSP726A Guidelines for the MAC Specific configuration file The VSP726A downloads the MAC specific configuration file after the general configuration file You must create a MAC specific configuration file for each VSP726A in your system The file name must contain...

Page 131: ...ion file 1 Optional Place your configuration file in the same folder as the openssl executable file If the configuration file is not in the same folder as the openssl executable file you can enter a relative pathname for the infile in the next step 2 Double click the openssl exe file 3 On the openssl command line type enc aes 256 cbc pass pass passphrase123456 in infile out outfile nosalt p Elemen...

Page 132: ...t Use Encryption for configuration file 3 Enter the 16 character passphrase that you created when you encrypted the configuration file 4 Click You must ensure that configuration files are encrypted when enabling AES Encryption Decrypting an unencrypted file will result in a garbage file that is not processed This will also be logged as an error in the system log VoIPon www voipon co uk sales voipo...

Page 133: ... itself The configuration file settings can be listed in any order and the configuration file will still be valid The modules included in the configuration file are sip_account Module SIP Account Settings on page 134 hs_settings Module Handset Settings on page 150 network Module Network Settings on page 151 provisioning Module Provisioning Settings on page 156 security Module Security Settings on ...

Page 134: ...n page 208 phonelock Module Phone Lock Settings on page 210 softkey Module Custom Soft Key Settings on page 211 sip_account Module SIP Account Settings The SIP Account settings enable you to set up individual accounts for each user You can add up to three accounts for each VSP726A Each account requires you to configure the same group of SIP account settings The SIP account settings for each accoun...

Page 135: ...ing Default blank Setting sip_account x inter_digit_timeout Description Sets the inter digit timeout in seconds for account x The inter digit timeout sets how long the VSP726A waits after the last digit is entered before dialling the number Values 1 10 Default 3 Setting sip_account x maximum_call_number Description Sets the maximum number of concurrent active calls allowed for that account Values ...

Page 136: ... disables the VSP726A to unregister account x after rebooting Values 0 disabled 1 enabled Default 0 Setting sip_account x primary_sip_server_address Description Sets the SIP server IP address for account x Values IPv4 IPv6 or FQDN Default Blank Setting sip_account x primary_sip_server_port Description Sets the SIP server port for account x Values 1 65535 Default 5060 Setting sip_account x primary_...

Page 137: ...Values IPv4 IPv6 or FQDN Default Blank Setting sip_account x primary_outbound_proxy_server_port Description Sets the outbound proxy server port for account x Values 1 65535 Default 5060 Setting sip_account x backup_outbound_proxy_server_address Description Sets the backup outbound proxy server IP address for account x Values IPv4 IPv6 or FQDN Default Blank Setting sip_account x backup_outbound_pro...

Page 138: ...729 g726 g722 g723_1 ilbc Default g726 Setting sip_account x codec_priority 5 Description Sets the fifth highest priority codec for account x Values none g711u g711a g729 g726 g722 g723_1 ilbc Default g723_1 Setting sip_account x codec_priority 6 Description Sets the sixth highest priority codec for account x Values none g711u g711a g729 g726 g722 g723_1 ilbc Default ilbc Setting sip_account x cod...

Page 139: ...cp Description Sets the Voice Quality of Service Layer 3 DSCP for account x Values 0 63 Default 46 Setting sip_account x sip_dscp Description Sets the Signalling Quality of Service Layer 3 DSCP for account x Values 0 63 Default 26 Setting sip_account x local_sip_port Description Sets the Local SIP port for account x Values 1 65535 Default Account 1 5060 Account 2 5070 Account 3 5080 Account 4 5090...

Page 140: ...ting sip_account x blf_subscription_expires Description Sets the BLF subscription expiry time in seconds for account x Values 15 65535 Default 3600 Setting sip_account x blf_remote_pickup_code Description Sets the Busy Lamp Field BLF remote pickup code for account x Values Text string Default Blank Setting sip_account x mwi_enable Description Enables or disables message waiting indicator subscript...

Page 141: ...rsal of UDP through NATs for account x STUN enables clients each behind a firewall to establish calls via a service provider hosted outside of either local network Values 0 disabled 1 enabled Default 0 Setting sip_account x nat_traversal_stun_server_address Description Sets the STUN server IP address Values IPv4 IPv6 or FQDN Default Blank Setting sip_account x nat_traversal_stun_server_port Descri...

Page 142: ... re subscription and active calls are dropped Values 0 disabled 1 enabled Default 1 Setting sip_account x music_on_hold_enable Description Enables or disables a hold reminder tone that a far end caller hears when put on hold during a call on account x Values 0 disabled 1 enabled Default 1 Setting sip_account x sip_session_timer_enable Description Enables or disables the SIP session timer Values 0 ...

Page 143: ...ncatenating Call Park FAC of the call to be parked account and the value entered for the Park PFK When the asterisk variant is selected calls are parked through a blind transfer to a parking lot extension The target parking lot extension will be taken from the following order of priority if both values exist Park PFK Value Call Park FAC Value Values broadsoft asterisk Default broadsoft Setting sip...

Page 144: ...l Waiting disabled Phone rejects an anonymous call with Anonymous Call Rejection enabled Phone rejects call when the maximum number of calls is reached Values 480 486 603 Default 486 Setting sip_account x dtmf_payload_type Description Set the configurable RTP payload type for in call DTMF Values 96 127 Default 101 Setting sip_account x sip_account_enable Description Enables account x to be used by...

Page 145: ...r account x Depending on your service provider s specifications this could be identical to the user ID Values Text string Default Blank Setting sip_account x authentication_access_password Description Sets the authentication password for account x Values Text string Default Blank Setting sip_account x feature_sync_enable Description Enables or disables feature synchronisation for account x When en...

Page 146: ... Description Sets the voicemail retrieval feature access code for account x Values Text string Default Blank Setting sip_account x access_code_dnd_on Description Sets the do not disturb DND ON feature access code for account x Values Text string Default Blank Setting sip_account x access_code_dnd_off Description Sets the do not disturb DND OFF feature access code for account x Values Text string D...

Page 147: ...OFF feature access code for account x Values Text string Default Blank Setting sip_account x access_code_anonymous_call_block_on Description Sets the Anonymous Call Block ON feature access code for account x Values Text string Default Blank Setting sip_account x access_code_anonymous_call_block_off Description Sets the Anonymous Call Block OFF feature access code for account x Values Text string D...

Page 148: ...access_code_direct_call_pickup Description Sets the Direct Call Pickup feature access code for account x Values Text string Default Blank Setting sip_account x access_sf_on Description Sets the secretarial filtering ON feature access code for account x Values Text string Default Blank Setting sip_account x access_sf_on Description Sets the secretarial filtering OFF feature access code for account ...

Page 149: ...t will be used for MWI subscription If this setting is left blank the VSP726A uses the account x user ID for MWI subscription Values SIP URI text string Default Blank Setting sip_account x network_conference_enable Description Enables or disables network conferencing for account x Values 0 disabled 1 enabled Default 0 Setting sip_account x network_bridge_uri Description Sets the URI for the networ...

Page 150: ...gs Setting hs_settings x handset_eu_pin_code Description Sets the new 4 digit PIN for handset registration deregistration Values 4 digit number Default 0000 Setting hs_settings x headset_eu_pin_code Description Sets the new 4 digit PIN for headset registration deregistration Values 4 digit number Default 0000 Setting hs_settings x handset_name Description Sets the name for the handset You can use ...

Page 151: ...ues 0 4095 Default 0 Setting network vlan wan priority Description Sets the WAN port priority Values 0 7 Default 0 Setting network vlan pc enable Description Enables or disables the PC port VLAN Values 0 disabled 1 enabled Default 0 Setting network vlan pc id Description Sets the PC port VLAN ID Values 0 4095 Default 0 Setting network vlan pc priority Description Sets the PC port priority Values 0...

Page 152: ... Sets the 802 1x EAPOL MD5 password Values Text string Default Blank Setting network vendor_class_id Description Sets the vendor ID for DHCP option 60 Values Text string Default Vtech Vesa VSP726A Setting network user_class Description Sets the user class for DHCP option 77 Values Text string Default Vtech Vesa VSP726A Setting network ip dns_cache_clear_timeout Description Sets the interval in min...

Page 153: ...irroring is not enabled the port operates in switch mode Values 0 disabled 1 enabled Default 0 Setting network ip mode Description Sets the IPv4 network mode Values disable dhcp static pppoe Default dhcp Setting network ip static_ip_addr Description Sets a static IP address for the network Values Text string IPv4 Default Blank Setting network ip subnet_mask Description Sets the subnet mask for the...

Page 154: ... available Values Text string Default Blank Setting network ip pppoe username Description If IPv4 mode is PPPoE enter your PPPoE account username Values Text string Default Blank Setting network ip pppoe access_password Description If IPv4 mode is PPPoE enter your PPPoE account password Values Text string Default Blank Setting network ipv6 mode Description Set the IPv6 network mode depending on ho...

Page 155: ... configuration is enabled enter the address for the primary DNS server Values Text string IPv6 Default Blank Setting network ipv6 dns2 Description If manual DNS configuration is enabled enter the address for the secondary DNS server Values Text string IPv6 Default Blank Setting network ipv6 manually_configure_dns Description Enable or disable manual DNS configuration for IPv6 Values 0 disable 1 en...

Page 156: ...tion Sets the URL for the server hosting the firmware file Values Text string Default Blank Setting provisioning handset_firmware_url Description Sets the URL for the server hosting the handset firmware file Values Text string Default Blank Setting provisioning fw_server_username Description Sets the authentication name for the server hosting the firmware file Values Text string Default Blank Sett...

Page 157: ...riority_1 Description Sets the first priority DHCP option for the provisioning firmware file check Values 66 159 160 Default 66 Setting provisioning dhcp_option_priority_2 Description Sets the second priority DHCP option for the provisioning firmware file check Values 66 159 160 Default 159 Setting provisioning dhcp_option_priority_3 Description Sets the third priority DHCP option for the provisio...

Page 158: ...ation files Values 0 65535 Default 0 OFF Setting provisioning weekdays Description Sets the day s when the device checks for new firmware and or configuration files Enter a comma delimited list of weekdays from 0 Sunday to 6 Saturday For example 5 6 0 means the provisioning check will be performed on Friday Saturday and Sunday Values 0 6 Default Blank Setting provisioning weekdays_start_hr Descrip...

Page 159: ...ning crypto_passphrase Description Sets the AES encryption passphrase for decrypting the configuration file s Enter the key that was generated when you encrypted the file Values Text string Default Blank Setting provisioning check_trusted_certificate Description Enables or disables accepting only a trusted TLS certificate for access to the provisioning server Values 0 disabled 1 enabled Default 0 ...

Page 160: ...work eapol access_password network ip pppoe access_password tr069 acs access_password tr069 connection_request access_password provisioning fw_server_access_password provisioning server_access_password profile admin access_password profile user access_password sip_account x authentication_access_password remoteDir ldap_access_password remoteDir broadsoft_access_password Values 0 disabled 1 enabled...

Page 161: ...ble masking all DTMF digits entered during an Active Call Values 0 disabled 1 enabled Default 0 Setting security hide_dtmf_delay_enable Description Enable to add a one second delay before DTMF digits are masked By default the digits are masked immediately Values 0 disabled 1 enabled Default 0 Setting security pwd_dial_enable Description Enable to hide PIN numbers entered as part of the dial string...

Page 162: ...Provisioning Manual Setting security pwd_dial_length Description Enter the PIN number length All digits within this length are masked Any digits beyond this length are not masked Values 1 32 Default 1 VoIPon www voipon co uk sales voipon co uk Tel 0 330 088 0195 Fax 44 0 1245 808299 ...

Page 163: ...M DD Default DD MM YY Setting time_date 24hr_clock Description Enables or disables 24 hour clock Values 0 disabled 1 enabled Default 1 Setting time_date ntp_server Description Enables or disables NTP server to set time and date Values 0 disabled 1 enabled Default 1 Setting time_date ntp_server_addr Description Sets the URL for the NTP server Values Text string Default europe pool ntp org Setting t...

Page 164: ...Europe Tirane Europe Vienna Europe Brussels Europe Zagreb Europe Prague Europe Copenhagen Europe Paris Europe Berlin Europe Budapest Europe Rome Europe Luxembourg Europe Skopje Europe Amsterdam Africa Windhoek Europe Tallinn Europe Helsinki Asia Gaza Europe Athens Asia Jerusalem Asia Amman Europe Riga Asia Beirut Europe Chisinau Europe Kaliningrad Europe Bucharest Asia Damascus Europe Istanbul Eur...

Page 165: ...me starts Values January December Default March Setting time_date daylight_saving_start_week Description Sets the week that daylight savings time starts Values 1 5 Default 5 Setting time_date daylight_saving_start_day Description Sets the day that daylight savings time starts Values Sunday Monday Tuesday Wednesday Thursday Friday Saturday Default Sunday Setting time_date daylight_saving_start_hour...

Page 166: ...ult 02 00 Setting time_date daylight_saving_amount Description Sets the daylight savings time offset in minutes Values 0 255 Default 60 Setting time_date timezone_dhcp_option Description Enables or disables DHCP option 2 100 101 for determining time zone information Values 0 disabled 1 enabled Default 0 Setting time_date ntp_server_update_interval Description Sets the delay between NTP server upda...

Page 167: ...og element All the log settings are included in the general configuration file Setting log syslog_enable Description Enables or disables log output to syslog server Values 0 disabled 1 enabled Default 0 Setting log syslog_server_address Description Sets the syslog server IP address Values IPv4 IPv6 or FQDN Default Blank Setting log syslog_server_port Description Sets the syslog server port Values ...

Page 168: ...ory Values 0 disabled 1 enabled Default 0 Setting remoteDir ldap_directory_name Description Sets the LDAP directory name Values Text string Default Blank Setting remoteDir ldap_server_address Description Sets the LDAP server IP address Values Text string Default Blank Setting remoteDir ldap_port Description Sets the LDAP server port Values 1 65535 Default 389 Setting remoteDir ldap_protocol_versio...

Page 169: ...n common name or ou organisational unit or dc domain component For example ou accounting dc vtech dc com Values Text string Default Blank Setting remoteDir ldap_max_hits Description Sets the maximum number of entries returned for an LDAP search Limiting the number of hits can conserve network bandwidth Values 0 32000 Default 200 Setting remoteDir ldap_search_delay Description Sets the LDAP maximum...

Page 170: ...bute Description Sets the last name attributes Values Text string Default Blank Setting remoteDir ldap_work_number_attributes Description Sets the number attributes Enter the number attributes that you want the VSP726A to display for each entry returned after an LDAP search Separate each attribute with a space For example telephoneNumber mobile will display the work phone number and mobile phone n...

Page 171: ... is found the LDAP entry is displayed for dialling Values 0 disabled 1 enabled Default 0 Setting remoteDir broadsoft_enable Description Enables or disables the Broadsoft phonebook Values 0 disabled 1 enabled Default 0 Setting remoteDir broadsoft_display_name Description Sets the Broadsoft Phonebook display name Values Text string Default Blank Setting remoteDir broadsoft_server Description Sets th...

Page 172: ...adsoft Phonebook directory type Values Group GroupCommon Enterprise EnterpriseCommon Personal Default Group Setting remoteDir ldap_check_certificate Description Enables or disables accepting only a trusted LDAP certificate Values 0 disabled 1 enabled Default 0 Setting remoteDir broadsoft_check_certificate Description Enables or disables accepting only a trusted Broadsoft certificate Values 0 disab...

Page 173: ...s 0 disabled 1 enabled Default 1 Setting web http_port Description Sets the http port when http is enabled Values 1 65535 Default 80 Setting web https_enable Description Sets server to use the https protocol Values 0 disabled 1 enabled Default 0 Setting web https_port Description Sets the https port when https is enabled Values 1 65535 Default 443 Setting web activeuri_enable Description Enables t...

Page 174: ...tration server SIP server Outbound Proxy server and Backup Outbound Proxy server as sources for trusted SIP traffic Values 0 disabled 1 enabled Default 0 Setting trusted_ip only_accept_allowed_ip Description Enables or disables using the Allowed IP list to filter network traffic When enabled all unsolicited IP traffic will be blocked unless it is from one of the trusted IP addresses on the Allowed...

Page 175: ...unt x ringer Description Sets the ring tone for account x Values 1 10 Default 1 Setting user_pref web_language Description Sets the language that appears on the WebUI Values en en GB es MX es fr CA fr de it pt nl el ru tr pl Default en GB Setting user_pref language Description Sets the language that appears on the device screen Values en en GB es MX es fr CA fr de it pt nl el ru tr pl Default en G...

Page 176: ...inated busy_tone_enable Description Enables the VSP726A to play a busy tone when the far end party ends the call or when a network error condition keep alive failure occurs Values 0 disabled 1 enabled Default 0 Setting user_pref account x diversion_display Description Enables or disables the display of diversion name addr info if available for calls forwarded to account x Values 0 disabled 1 enabl...

Page 177: ...ld_reminder interval Description Sets the interval for the audible hold reminder in seconds Values 10 300 Default 30 Setting user_pref call_waiting tone_enable Description Enables or disables the call waiting tone Values 0 disabled 1 enabled Default 1 Setting user_pref call_waiting tone_interval Description Sets the interval for the call waiting tone in seconds Values 10 60 Default 30 Setting user...

Page 178: ... interval after going off hook with no action taken in seconds After the absent timeout the phone returns to idle mode Values 10 60 Default 30 Setting user_pref speaker_volume Description Sets the speakerphone volume Values 1 9 Default 5 Setting user_pref headset_volume Description Sets the headset volume Values 1 9 Default 5 Setting user_pref handset_volume Description Sets the corded handset vol...

Page 179: ...d asks them whether they wish to call the number back Values 0 disabled 1 enabled Default 0 Setting call_settings account x call_completion_alert_enable Description Enables or disables an audible alert similar to a hold reminder alert tone if the user is on another call when the auto redial interval expires Values 0 disabled 1 enabled Default 1 Setting call_settings account x auto_redial_interval ...

Page 180: ...always_enable Description Enables or disables Call Forward Always for account x Values 0 disabled 1 enabled Default 0 Setting call_settings account x call_fwd_always_target Description Sets the Call Forward Always target number for account x Values Text string Default Blank Setting call_settings account x call_fwd_busy_enable Description Enables or disables Call Forward Busy for account x Values 0...

Page 181: ... alerts Values 0 disabled 1 enabled Default 1 Setting call_settings hotline_enable Description Enables or disables the hotline feature Values 0 disabled 1 enabled Default 0 Setting call_settings hotline_account Description Sets the account used for dialling the hotline number Values 0 4 Default 0 default account Setting call_settings hotline_number Description Sets the number dialled by the hotlin...

Page 182: ...to PFK x Values unassigned line dir call log redial messages dnd cfwd all cfwd busy cfwd no answer quick dial busy lamp field acd page multicast page park call retrieve parked call in call dtmf callback group call pickup direct call pickup prefix_dial chp hg sf lock_key flash xml app Default See Programmable Feature Keys on page 13 Setting pfk x quick_dial Description Sets the quick dial string to...

Page 183: ...lues text string Default blank Setting pfk x park_destination Description If required by your service provider and sip_account x park_variant setting enter a value for the park orbit or extension Values text string Default blank Setting pfk x park_retrieval_source Description If required by your service provider and sip_account x park_variant setting enter a value for the park orbit or extension V...

Page 184: ...up Description If pfk x feature value is hg enter the hunt group extension number assigned for this pfk Values text string Default blank Setting pfk x secretarial_filtering Description If pfk x feature value is sf enter the manager s extension number assigned for this pfk Values text string Default blank Setting pfk x xml_uri Description If pfk x feature is xml app enter the URI to fetch the XML a...

Page 185: ...n Sets the quick dial string to use if quick dial is assigned to the key Values Text string SIP URI Default Blank Setting pfk hardkey multicast_zone Description Sets the multicast paging zone if multicast page is assigned to the key Values 1 10 Default Blank Setting pfk hardkey page_destination Description If required by your service provider enter a page destination number The target number for t...

Page 186: ...t blank Setting pfk hardkey xml_uri Description If pfk hardkey feature is xml app enter the URI to fetch the XML application to be executed Values text string Default blank Setting pfk hardkey direct_pickup Description If pfk hardkey feature is direct call pickup enter the Direct Call Pickup feature access code FAC Values text string Default blank Setting pfk hardkey account Description Enter the ...

Page 187: ...g the 0 OPER key All the speed dial settings are included in the MAC specific configuration file Setting speed_dial x name Description Sets the name associated with the phone number for dial pad key x The name is visible on the VSP726A LCD Values Text string Default Blank Setting speed_dial x number Description Sets the phone number that dial pad key x dials when pressed and held Values Text strin...

Page 188: ...ible delay Values 30 500 Default 70 Setting audio x adaptive_jitter min_delay Description When in adaptive jitter buffer mode set the minimum delay in ms desirable to maintain data packet capture and audio quality Values 20 250 Default 60 Setting audio x adaptive_jitter target_delay Description When in adaptive jitter buffer mode set the target delay in ms desirable to provide good audio quality w...

Page 189: ... to Contents VSP726A Administrator and Provisioning Manual Setting audio x rtp port_end Description Sets the Local RTP port range end Values 1 65535 Default 19000 VoIPon www voipon co uk sales voipon co uk Tel 0 330 088 0195 Fax 44 0 1245 808299 ...

Page 190: ...x element where x is the instance of the setting ranging from 1 to 8 All the ringer settings are included in the general configuration file Setting ringersetting x ringer_text Description Enter the text that will match the info parameter and play the ringer tone The matching of the info parameter and ringer_text setting is case sensitive Values Text string in the format ringerx e g ringer1 Default...

Page 191: ...nto the unit All the call recording settings are included in the general configuration file Setting call_record enable Description Enables call recording on the deskset Values 0 disabled 1 enabled Default 0 Setting call_record tone_enable Description Enables a call record tone to be played over the line when recording begins and ends Values 0 disabled 1 enabled Default 1 VoIPon www voipon co uk sa...

Page 192: ...e phone acts as a web server for the user to manage configurations When the phone acts as a client for applications where HTTP is supported File parameter values are URLs that direct the VSP726A to the location of the file to be imported The URL of certificate to be imported should follow the format protocol user password host port url path None of these settings are exported when you manually exp...

Page 193: ...ride the factory installed device certificate Values Text string Default Blank Setting file action Description Enables you to delete certain certificates removecertificate_customdevice remove the custom device certificate and resume the use of the factory installed device certificate removecertificate_allnonprotected remove all non protected trusted certificates removecertificate_all remove the cu...

Page 194: ...of the Deskset UI Custom Language file to be imported Values Text string Default Blank Setting file language webui url Description URL of Web UI Custom Language file to be imported Values Text string Default Blank Setting file custom_ringer Description Enter URI to WAV file for a custom ringer The custom ringer replaces Ringtone 10 on Ringer tone menu For more information about file format see Cus...

Page 195: ...efault Blank Setting file contact blacklist append Description URL of contact blacklist to be imported Entries in the imported file will be added to existing blacklist entries Values Text string Default Blank Setting file contact blacklist overwrite Description URL of contact blacklist to be imported Entries in the imported file will replace all existing directory entries Values Text string Defaul...

Page 196: ...ile Setting xml_app http_push_enable Description Enable or disable HTTP push which enables the phone to display XML objects that are pushed to the phone from the server via http https POST or SIP NOTIFY Values 0 disabled 1 enabled Default 0 Setting xml_app push_during_call_enable Description Enable or disable the phone to display pushed XML objects during a call Otherwise the XML application is di...

Page 197: ...lt Blank Setting system_event registered action_uri Description Enter URI for GET request triggered at end of line registration Values Text string Default Blank Setting system_event on_hook action_uri Description Enter URI for GET request triggered when phone goes from active to idle Values Text string Default Blank Setting system_event off_hook action_uri Description Enter URI for GET request tri...

Page 198: ...onds between poll action_uri requests Values 1 65535 Default 3600 Setting system_event connected action_uri Description Enter URI for GET request triggered when phone has active call or is paging Values Text string Default Blank Setting system_event registration_event action_uri Description Enter URI for GET request triggered when the registration state changes Values Text string Default Blank VoI...

Page 199: ...1 enabled Default 0 Setting tr069 acs url Description Enter the URL to the auto configuration server ACS Values Text string Default Blank Setting tr069 acs username Description Enter user name for ACS authentication Values Text string Default Blank Setting tr069 acs access_password Description Enter password for ACS authentication Values Text string Default Blank Setting tr069 periodic_inform enab...

Page 200: ...tion Set the user name for authenticating the connection sent from the ACS Values Text string Default Blank Setting tr069 connection_request access_password Description Set the password for authenticating the connection sent from the ACS Values Text string Default Blank VoIPon www voipon co uk sales voipon co uk Tel 0 330 088 0195 Fax 44 0 1245 808299 ...

Page 201: ...30 6 dB freq3 0 for future development modifying attribute has no effect amp3 0 for future development modifying attribute has no effect freq4 0 for future development modifying attribute has no effect amp4 0 for future development modifying attribute has no effect on duration 0 65535 milliseconds off duration 0 65535 milliseconds repeat count 0 65535 All the tone definition settings are included ...

Page 202: ... 1 Setting tone hold_reminder_tone element 1 Description Defines the hold reminder tone element 1 Values Tone element string Default 1 770 22 0 0 0 0 0 0 300 0 1 Setting tone hold_reminder_tone element x Description Defines the hold reminder tone element x x 2 5 Values Tone element string Default Blank Setting tone hold_reminder_tone num_of_repeat_all Description Sets the number of repeats of all ...

Page 203: ...k to the first element Values 0 65535 Default 0 Setting tone stutter_dial_tone num_of_elements Description Sets the number of tone elements for the stutter dial tone Values 1 5 Default 2 Setting tone stutter_dial_dial_tone element 1 Description Defines the stutter dial tone element 1 Values Tone element string Default 2 440 22 350 22 0 0 0 0 100 100 10 Setting tone stutter_dial_dial_tone element 2...

Page 204: ...efault 1400 22 0 0 0 0 0 0 375 375 65535 Setting tone busy_tone element x Description Defines the busy tone element x x 2 5 Values Tone element string Default Blank Setting tone busy_tone num_of_repeat_all Description Sets the number of repeats of all elements in sequence that is repeating back to the first element Values 0 65535 Default 0 Setting tone ring_back_tone num_of_elements Description Se...

Page 205: ...r the dial tone Values 1 5 Default 1 Setting tone dial_tone element 1 Description Defines the dial tone element 1 Values Tone element string Default 2 440 22 350 22 0 0 0 0 65535 0 65535 Setting tone dial_tone element x Description Defines the dial tone element x x 2 5 Values Tone element string Default Blank Setting tone dial_tone num_of_repeat_all Description Sets the number of repeats of all el...

Page 206: ...t x Description Defines the dial tone element x x 4 5 Values Tone element string Default Blank Setting tone congestion_tone num_of_repeat_all Description Sets the number of repeats of all elements in sequence that is repeating back to the first element Values 0 65535 Default 65535 Setting tone auto_answer_tone num_of_elements Description Sets the number of tone elements for the auto answer tone Va...

Page 207: ...sswords General configuration file settings MAC specific configuration file settings Setting tone auto_answer_tone num_of_repeat_all Description Sets the number of repeats of all elements in sequence that is repeating back to the first element Values 0 65535 Default 0 Setting profile admin access_password Description Sets the administrator password for accessing the admin menus on the VSP726A and ...

Page 208: ...ng page_zone x multicast_address Description Enter the multicast IP address that the VSP726A will monitor The range of valid IP addresses is 224 0 0 0 to 239 255 255 255 Values IPv4 IPv6 or FQDN Default Blank Setting page_zone x multicast_port Description Enter the multicast port associated with the multicast IP The range of valid ports is 1 to 65535 Values 1 65535 Default Blank Setting page_zone ...

Page 209: ...riority_threshold Description Set the call_priority_threshold If the paging zone priority page_zone x priority is higher or equal to the call priority then a multicast page can interrupt an active dialling or incoming call Values 1 10 Default 2 VoIPon www voipon co uk sales voipon co uk Tel 0 330 088 0195 Fax 44 0 1245 808299 ...

Page 210: ... file Setting phonelock type Description Sets the phone lock type Values disabled restricted_config restricted_call emergency_call_only Default disabled Setting phonelock pin Description Sets the pin for unlocking the phone Values 4 to 15 digits Default 1234 Setting phonelock autolock_timeout Description Sets the delay in seconds before the phone locks when idle Values 0 disabled 3600 Default 0 Se...

Page 211: ... softkey idle Description Specifies the soft keys visible on the idle screen Values blank dir call_log redial message dnd cfwd cfna cfwd_all cfwd_busy intercom retrieve callback grp_pickup dir_pickup line settings Default dir redial call_log cfwd message dnd line Setting softkey call_active Description Specifies the soft keys visible on the active call screen Values blank new park_call end hold pr...

Page 212: ...headsetdoesn t register Registration failed appears on the screen Ensure the headset is fully charged and in the charger Remove and replace the headset in its charger before selecting Register on the VSP726A Ensure the headset is not already registered to another phone If it has been registered to another phone deregister it The DECT handset doesn t register Registration failed appears on the scre...

Page 213: ... the router into the VSP726A Ethernet port and the Ethernet cable connected to the computer into the VSP726A PC port The firmware upgrade or configuration update isn t working Before using the WebUI ensure you have the latest version of your web browser installed Some menus and controls in older browsers may operate differently than described in this manual Ensure you have specified the correct pa...

Page 214: ...for the active call Bridge Joins the two active calls in a conference and returns to idle screen Callback Dials the last missed caller Cancel Quits the current page without saving any settings Conf Opens the live dialling editor to enter or insert digits for the conference target Del All Deletes all records in a list Delete 1 Deletes current entry 2 Deletes assignment 3 Deletes Directory group Dia...

Page 215: ... a call put on hold Save 1 Saves current setting 2 Begins save process Search Opens the Directory search editor begins a search Select Selects a highlighted option Settings Opens the User settings menu Set Conf Confirms to set up conference Split Breaks a conference or call progress into multiple calls Status Access the status submenu Transfer Opens the live dialling editor to enter or insert digi...

Page 216: ...l storms Electrical storms can sometimes cause power surges harmful to electronic equipment For your own safety take caution when using electric appliances during storms Cleaning your telephone Your VSP726A deskset has a durable plastic casing that should retain its luster for many years Clean it only with a soft cloth slightly dampened with water or a mild soap Do not use excess water or cleaning...

Page 217: ...Beaverton OR 97008 ATTN Information Technology Group VSP726A GPL code request If your request does not fully comply with the foregoing requirements VTech reserves the right to reject your request Further by requesting and receiving the available code you release VTech its affiliates and its and their officers directors employees and representatives VTech Parties from any liability or responsibilit...

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