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The answering
system does
not record
messages.
Make sure the answering
system is on. When the
answering system is on,
ANS ON
should display
on the handset and the
telephone base.
When the answering
machine memory is full,
it does not record new
messages until some old
messages are deleted.
If you subscribe to
voicemail service,
change the number
of rings so that your
answering system
answers before your
voicemail service
answers. To determine
how many rings activate
your voicemail service,
contact your telephone
service provider.
The messages
on the
answering
system are
very difficult to
hear.
Press
/VOLUME
on
the handset or
VOL+
on the telephone base
to increase the listening
volume.
The answering
system does
not announce
the correct day
of the week
for recorded
messages time
stamp.
Make sure you have
set the date and time.
See
Configure your
telephone
section.
The messages
on the
answering
system are
incomplete.
If a caller leaves a very
long message, part of
it may be lost when
the answering system
disconnects the call after
the preset recording time.
If the memory on the
answering system
becomes full during a
message, the answering
system stops recording
and disconnects the call.
The answering
system does
not respond
to remote
commands.
Make sure you enter the
correct remote access
code.
Make sure you are
calling from a touch-
tone telephone. When
dialing a number, there
should be tones. If there
are clicks, then it is not
a touch-tone telephone
and cannot activate the
answering system.
The answering
system may not
detect the remote
access code when
your announcement is
playing. Wait until the
announcement is over
before entering the code.
I subscribe to a
nontraditional
telephone
service that
uses my
computer
to establish
connections,
and my
telephone
doesn’t work.
Make sure your
computer is powered
on, and your Internet is
working properly.
Make sure to plug your
USB telephone adapter
into a dedicated USB
port on your computer.
Do not plug into a
multiple port USB hub
(USB splitter) that is not
powered.
In a few rare instances,
the USB port on your
computer may not have
enough power. In these
instances, try using a
USB hub with its own
external power supply.
If you are using
a firewall, it may
prevent access to your
nontraditional telephone
service. Contact your
service provider for more
information.
