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Limited warranty
What does this limited warranty cover?
The manufacturer of this VTech Product
warrants to the holder of a valid proof
of purchase (“Consumer” or “you”) that
the Product and all accessories provided
in the sales package (“Product”) are free
from defects in material and workmanship,
pursuant to the following terms and
conditions, when installed and used
normally and in accordance with the
Product operating instructions. This limited
warranty extends only to the Consumer
for Products purchased and used in the
United States of America and Canada.
What will VTech do if the Product is
not free from defects in materials and
workmanship during the limited warranty
period (“Materially Defective Product”)?
During the limited warranty period,
VTech’s authorized service representative
will repair or replace at VTech’s option,
without charge, a Materially Defective
Product. If we repair the Product, we may
use new or refurbished replacement parts.
If we choose to replace the Product, we
may replace it with a new or refurbished
Product of the same or similar design. We
will retain defective parts, modules, or
equipment. Repair or replacement of the
Product, at VTech’s option, is your exclusive
remedy. VTech will return the repaired or
replacement Products to you in working
condition. You should expect the repair
or replacement to take approximately 30
days.
How long is the limited warranty period?
The limited warranty period for the
Product extends for ONE (1) YEAR from
the date of purchase. If VTech repairs or
replaces a Materially Defective Product
under the terms of this limited warranty,
this limited warranty also applies to the
repaired or replacement Product for a
period of either (a) 90 days from the date
the repaired or replacement Product is
shipped to you or (b) the time remaining
on the original one-year warranty;
whichever is longer.
What is not covered by this limited
warranty?
This limited warranty does not cover:
1. Product that has been subjected
to misuse, accident, shipping or
other physical damage, improper
installation, abnormal operation or
handling, neglect, inundation, fire,
water or other liquid intrusion;
2. Product that has been damaged due
to repair, alteration or modification
by anyone other than an authorized
service representative of VTech;
3. Product to the extent that the problem
experienced is caused by signal
conditions, network reliability, or cable
or antenna systems;
4. Product to the extent that the problem
is caused by use with non-VTech
accessories;
5. Product whose warranty/quality
stickers, product serial number plates
or electronic serial numbers have
been removed, altered or rendered
illegible;
6. Product purchased, used, serviced, or
shipped for repair from outside the
United States of America or Canada,
or used for commercial or institutional
purposes (including but not limited to
Products used for rental purposes);
7. Product returned without a valid proof
of purchase (see item 2 on the next
page); or
8. Charges for installation or set up,
adjustment of customer controls, and
installation or repair of systems outside
the unit.
