52
Disposal and environmental protection
In the event of service or advice being needed, please contact Vorwerk Australia,
Level 1, Building 2 Brandon Business Park, 530 Springvale Road, Glen Waverley
Victoria 3150, or on 1300 360 845, Monday-Friday 9am-5pm EST. The decision
to repair or replace the cleaner is at the sole discretion of Vorwerk. If Vorwerk
decide to repair or replace the cleaner, it will do so at its own cost.
Vorwerk is unable to accept responsibility under this warranty for any repair
work not carried out by an authorised Vorwerk Service Agent or from the use of
non-genuine parts. If any part is no longer available or manufactured, Vorwerk
will replace it with a genuine functional replacement part. This warranty does
not apply to the cost of replacing any parts of the product due to normal wear
and tear, alterations, improper installation, physical abuse, misuse or accidental
damage. Any transportation costs involved in the repair of defective parts shall
be borne by the claimant.
If proof of purchase cannot be provided at the time of a warranty claim or ser-
vice, any work carried out on the cleaner is chargeable.
The repair or replacement of the cleaner under this warranty does not extend the
original period of warranty.
The benefits conferred by this warranty are in addition to all other rights and
remedies in respect of the product as outlined under the Competition and Con-
sumer Act and other State and Territory laws.
“Our goods come with guarantees that cannot be excluded in the Australian
Consumer Law. You are entitled to a replacement or refund for a major failure
and for compensation for any other reasonably foreseeable loss or damage. You
are also entitled to have the goods repaired or replaced if the goods fail to be of
acceptable quality and the failure does not amount to a major failure.”
Call Vorwerk Australia 1800 562 653
SAVE TIME, REGISTER WARRANTY ONLINE!
www.vorwerk-kobold.com.au
