
24
7.8.3
POLARITY CHECK
With the appliance connected to the electrical
supply and using a suitable multimeter, carry out
the following voltage tests:
●
connect test leads between the Live & Neutral
connections at the appliance terminal strip (fig.17).
The meter should read approximately 230V ac.
If so proceed to next stage. If not, see 7.8.4.
●
connect test leads between the Live & Earth
connections at the appliance terminal strip (fig.17).
The meter should read approximately 230V ac.
If so proceed to next stage. If not, see 7.8.4.
●
connect test leads between the Neutral & Earth
connections at the appliance terminal strip (fig.17).
The meter should read approximately 0 - 15Vac.
If so polarity is correct. If not, see 7.8.4.
7.8.4
REVERSED POLARITY OR SUPPLY FAULT
Repeat the above tests at the appliance isolator,
if testing reveals correct polarity and/or supply at
the isolator, re-check wiring and connections be-
tween the isolator and the appliance.
If tests on the isolator also reveal reversed polarity
or a supply fault, consult the local electricity
supplier for advice.
7.8.5
RESISTANCE TO EARTH CHECK
Isolate the appliance from the electrical supply
and, using a suitable multi-meter, carry out a
resistance test. Connect test leads between the
Live & Earth connections at the appliance terminal
strip (fig. 17). If the meter reads other than infinity
there is a fault that must be isolated, carry out a
detailed continuity check to identify the location of
the fault.
These series of checks must be carried out before
attempting any faultfinding procedures on the
appliance. On completion of any task that required
the disconnection and re-connection of any elec-
trical wiring or component, these checks must be
repeated.
7.9
FAULT FINDING
Before attempting any faultfinding, the electrical
checks as detailed in 7.8 must be carried out.
Isolate the appliance from the electrical supply.
Disconnect any external controls from terminal
plug M6 (fig. 39) and insert a link-wire between the
two Black wires at terminal plug M6 (fig. 39).
Code
R
eason
11
false flame
12
restart ignition
13
check the wiring harness
23
check the wiring harness
25
high limit flow temperature probe
27
high limit return temperature probe
31
internal fault
35
fan error
36
internal fault
41
low water pressure
60
DHW NTC error
71
flow NTC error (2
nd
CH)
77
over heat underfloor thermostat (2
nd
CH)
78
flow/return
∆
T error (2
nd
CH)
93
condensate level high
95
condensate sensor error
NOTE
Restore the electrical supply to the boiler and turn
the selector switch to the on position. The boiler
should now function as described in section 7.2.
Should the boiler fail to respond, the internal fuses
and connectors should be checked to ensure in-
tegrity and continuity. If the boiler still fails to
respond, refer to the detailed faultfinding flowcharts
overleaf.
7.10
TEMPORARY FAULT CODES
The built-in fault diagnostic system automatically
displays a unique fault code that can be used to
determine why the boiler has temporarily locked
out. When the boiler displays a temporary fault
code, the appropriate code is shown flashing on
the display, accompanied by the symbol
.
7.11
FINAL FAULT CODES
When the boiler displays a final fault code, the
appropriate code is shown flashing on the display,
accompanied by the symbol
(RESET).
7.11.1 CODE ERROR +
(RESET) ONLY
To reset the boiler, push button. If the boiler
starts without any problems, the lock-out is prob-
ably due to an accidental situation.
7.11.2 CODE ERROR +
(RESET) +
Refer to the following section and the detailed fault
finding flowcharts overleaf.
Code
Reason
10
no flame detected
14
check the wiring harness
15
false flame
20
high limit thermostat/burner
21
check the wiring harness
22
check the wiring harness
24
high limit flow temperature probe
26
high limit return temperature probe
28
flow/return
∆
T error
29
check the wiring harness
30
wrong parameter from the factory
33
fan error (low rpm)
34
fan error (start-up)
37
fan error (high rpm)
38
wrong parameter from the factory
40
low water pressure
42
pressure transducer fault
50-59
internal PCB failure
70
flow NTC error (2
nd
CH)
72
return NTC error (2
nd
CH)
74
flow temperature too high /flow sensor error (2
nd
CH)
79
flow/return
∆
T error (2
nd
CH)
80-83
internal fault
92
condensate level high
94
condensate sensor error