24
Troubleshooting
Problem
The power does not come on
A disc does not play or playback stops
immediately.
No picture
The picture is bad
Possible Cause
-The power cord many not be
loose
-Your power strip/surge protector may
be defective or switched OFF
- There may be condensation or dust in
the disc player.
-The disc may be dirty or scratched
- The player may not be connected
correctly
- The television/monitor may not
be set to the correct video input mode
- - Is the player in a place with excessive
vibration?
- Are the video connections firmly at-
tached?
- Is the disc dirty?
- Is the DVG-399K connected directly to
a television selector switch or a
television with a built-in video deck?
Solution
- Make sure the power cord is plugged
firmly into an outlet and the AC IN con-
nection on the back of the DVG-399K
- Make sure that it is in working condi-
tion and switched ON
- Use a lens cleaner to clean the disc
player.
- Clean the disc or use a different one
that is not scratched.
- Consult the “Getting Connected” sec-
tion of this manual and try reconnecting
the video connections.
- Make sure the correct video input
mode is set on your TV or monitor.
- Relocate the player to a new location.
- Consult the “Getting Connected” sec-
tion of this manual and try reconnecting
the video connections.
-Ensure the disc is not dirty and
clean it if necessary.
- The picture may be bad when used
with some television sets or projectors,
due to the DVD copy protection scheme
- The picture quality may also suffer if
the DVD player is connected through a
selector switch with other video equip-
ment. Try turning off the power to the
other equipment
