VIVOTEK
User's Manual - 27
•
Currently the Network Camera utilizes a
32-bit ActiveX plugin
. You
CAN NOT
open a
management/view session with the camera using a 64-bit IE browser.
•
If you encounter this problem, try execute the Iexplore.exe program from C:\Windows\
SysWOW64. A 32-bit version of IE browser will be installed.
•
On Windows 7, the 32-bit explorer browser can be accessed from here: C:\Program
Files (x86)\Internet Explorer\iexplore.exe
•
If you experience compatibility issues between the plug-in control, you may try to
uninstall the Camera Stream Controller located in: C:/Program Files (x86)/Camera
Stream Controller.
IMPORTANT:
1
The onscreen Java control can malfunction under the following situations:
A PC con-
nects to different cameras that are using the same IP address (or the same camera
running different
firmware versions). Removing your browser cookies will solve this
problem
2
If you encounter problems with displaying the configuration menus or UI items, try dis
-
able the Compatibility View on IE8 or IE9
You may also press the F12 key to open the developer tools utility, and then change the
Browser Mode to the genuine IE8 or IE9 mode
Tips: