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Appendix

118 

Troubleshooting (FAQ)

Problem

Action

The system does not operate at all with no active LED in 

the front panel.

 

~

Make sure that the system gets supplied with power properly. 

 

~

Check the input voltage.

The unit continuously reboots.

 

~

Check if the system fan the side panel of the unit.  If it fails, contact the 

retailer or the service center.

 

~

Disconnect the HDD cable and try to boot the system again. If the system 

reboots successfully, install a new HDD and check the system to make sure 

it is recording normally.

The front LED is lit, but nothing is displayed on the screen 

yet.

 

~

Make sure your monitor supports the 1080p 60Hz HDMI, VGA input.

 

~

Ensure that the input source settings of the monitor match with the output 

source settings of the DVR.

 

~

If using the HDMI-to-DVI cable for the connection, ensure that the input 

source is set to DVI.

 

~

Make sure that the system gets supplied with power properly.

 

~

Check the input voltage.

The sides of the video image are displayed incomplete.

 

~

If the monitor is over-scanning the video, the sides can be hidden. 

If this is the case, switch the display mode of the monitor to the 1:1 pixel 

matching mode. Then, you will view the video in full screen. 

 

~

The 1:1 pixel matching is referred to differently depending on the 

monitor manufacturer (for example, "JUST SCAn" for Samsung, "ZERO 

OVERSCAn" for LG). For details, refer to the user manual of the monitor.

The camera is connected but no image is displayed.

 

~

Make sure that the camera is compatible with the DVR. For the 

compatibility of the cameras, contact the retailer.

 

~

Ensure that the output settings of the camera match with the camera type 

settings of the DVR.

It fails to connect to the web or mobile application.

 

~

Check if the network cable is properly connected to the wAn(UP Link) port 

of the unit.

 

~

Both the web and RTSP ports must be Port Forwarded in the router.

 

~

If you cannot get access with the DDnS address, use the IP address of the 

DVR instead. 

you can check the IP address of the router in <nETwORK STATUS> - 

<EXTERnAL IP ADDRESS>.

I can access the web or mobile application but still no 

video image is displayed.

 

~

Both the web and RTSP ports must be Port Forwarded in the router.

 

~

This may happen when the communications provider or network 

administrator has blocked the service port of the DVR.  

Change the RTSP port and wEB (HTTP) port numbers to different ones and  

redo the port forwarding.

 

~

Try to access the web or mobile application using the new port numbers.

Summary of Contents for VT-SRL

Page 1: ...ynamic and Static IP Addresses Supports 2x internal Hard Drives VT SRL908 VT SRL916 1x HDD VT SRL904 Remote Viewing over the Internet with IE Safari Firefox and Opera Applications for iPhone iPad iPod Touch and Android Devices Mac OSX Client PC CMS Central Management Software Included Thumbnail Search Automatic sending of Health Event notifications via email Control locally with the Included USB M...

Page 2: ......

Page 3: ...8 If you Want to Play Web Viewer 74 74 What is the Web Viewer 76 Live 80 Search 82 Setup Archiving 71 71 To start the Archive Menu Mobile Viewer 98 98 nViewer Archive Viewer 110 110 Getting Started with the Backup Player 112 Backup Player At a Glance Appendix 115 115 Specification 117 Compatible HDD Specifications 118 Troubleshooting FAQ Content Overview 4 4 Safety Instructions 5 Key Features 6 Wh...

Page 4: ...h an authorized Vitek service technician Do not connect multiple devices to a single power outlet Keep the product away from dust or combustible substances ex propane gas Do not touch product with wet hands Do not insert anything into the vent of the ventilation system Do not apply excessive force when unplugging the power cord Disassembly Cleaning When cleaning the surface use a dry cloth Do not ...

Page 5: ...s 4 8 or 16 Video Inputs with 1 HDMI 1 Monitor Output and 1 VGA output H 264 Compression Up to 480fps Live Display 480fps Recording VT SRL916 240 240 VT SRL908 120 120 VT SRL904 Supports both Dynamic and Static IP Addresses Supports 2x internal Hard Drives VT SRL908 VT SRL916 1x HDD VT SRL904 Remote Viewing over the Internet with IE Safari Firefox and Opera Applications for iPhone iPad iPod Touch ...

Page 6: ...W PRESET AF T ZOOM ZOOM PTZ FOCUS N F RESERVE KEYLOCK AUDIO SEQ LOG ARCHIVE SETUP ALARM PANIC 1 2 3 4 5 6 7 8 9 10 0 ID EXIT MENU ENTER Mouse x1 Remote Control x1 Batteries AAA x2 Power Cable x1 DC 12V Adaptor x1 Screws Adapter cable retainer clip x1 User manual CD Quick Guide ...

Page 7: ...PAL NTSC h e b f g i a c d a b d HD MONITOR VGA AUX DC 12V ETHERNET VIDEO IN IN 1 IN 2 GND IN 3 IN 4 NO COM NC D D ALARM IN RELAY RS485 PAL NTSC 3 1 7 5 11 9 15 13 4 2 8 6 12 10 16 14 AUDIO IN AUDIO OUT 1 2 3 4 i h g e f c a b d HD MONITOR VGA AUX DC 12V ETHERNET VIDEO IN IN 1 IN 2 GND IN 3 IN 4 NO COM NC D D ALARM IN RELAY RS485 PAL NTSC 3 1 7 5 4 2 8 6 AUDIO IN AUDIO OUT 1 2 3 4 i h g e f c ...

Page 8: ... input terminal that supports channels 3 and 4 e ALARM IN Alarm input signal port RELAY Relay Terminal output port RS485 Ports for communication with external devices such as PTZ camera and system keyboard f DC 12V Power input port Connect to a 12V adaptor g DIP Switch Switch to select a video type or an output type h AUDIO OUT Port for speaker connection i HD MONITOR HD monitor video output port ...

Page 9: ...ck mode Or used for entering the password SETUP Display the system setup menu ID Set the remote control ID SEQ Switch to sequence mode RESERVE Reserve the current video AUDIO Display the audio channel selection window LOG Display the log list SNAPSHOT Take a snapshot of the video MENU Display the tool bar on the live screen PLAY CONTROLS Used to change the direction or adjust the play speed in pla...

Page 10: ...ed 1 From SYSTEM CONTROL DEVICE under the System Setup menu set the REMOTE CONTROLLER ID and press APPLY Select between 00 and 99 For more details refer to SYSTEM SETUP 2 Press the ID button on the remote control The default remote control ID is 00 3 Use the number buttons to provide a two digit ID If you want to enter 01 for instance enter the number 0 and 1 in sequence To check if the remote con...

Page 11: ... full or problematic it is possible to replace it yourself 4 Channel Model 1 Remove the screw from the bracket on the bottom of the DVR 2 Hold the HDD bracket with your finger as shown in the figure and pull it to separate it from the DVR Installation ...

Page 12: ...llation 12 3 Install the HDD to the bracket see figure When installing the HDD make sure to install in the correct direction 4 Insert the bracket back into the DVR 5 Secure the bracket by fastening the screw ...

Page 13: ...rom each bracket on the bottom of the DVR 2 Hold the HDD bracket with your finger as shown in the figure and pull it to separate it from the DVR 3 Install the HDD to the bracket see figure When installing the HDD make sure to install in the correct direction ...

Page 14: ...Installation 14 4 Insert the bracket back into the DVR 5 Secure the bracket by fastening the screw ...

Page 15: ...d to consult an authorized installer when installing the DVR VGA DC 12V ETHERNET HD MONITOR IN 1 IN 2 GND IN 3 IN 4 NO COM NC D D ALARM IN RELAY RS485 NTSC PAL AUDIO IN AUDIO OUT 1 2 3 4 AUX VIDEO IN DC 12V Power Control Devices Speaker MIC Alarm Sensor Full HD Monitor SPOT 960H Camera Monitor IP Router or HUB ...

Page 16: ...dapter cable retainer clip to the rear panel and insert the cable in For stable operation of the product it is recommended to use the provided adapter 12V 5A Make connection when the power is not applied yet Arrange the cables and be careful not to peel off the cable coating Do not place the power cord under the carpet or rug The power cord is usually earth grounded However even if it s not earth ...

Page 17: ...while pushing insert one end of alarm signal cable into the desired terminal of nO or nC i nO normal Open normally Open but switches to Closed if an alarm out occurs i COM Insert the grounding wire i nC normal Closed normally Closed but switches to Open if an alarm out occurs 3 Insert the ground signal wire into the hole of the COM port 4 Check to be sure the cable has been inserted properly stop ...

Page 18: ...nnect an audio input device such as a microphone to the rear Audio In port connect an audio output device such as an amplified speaker to the Audio Out port Storage and Mouse Connection USB Device you can connect and use USB storage devices for backup of recorded video saving snapshots firmware updating importing exporting user configurations In addition the DVR will accept a USB mouse If you need...

Page 19: ...nection Remote Network you can connect to the DVR from a remote PC or mobile device VGA DC 12V ETHERNET HD MONITOR IN 1 IN 2 GND IN 3 IN 4 NO COM NC D D ALA RM IN REL AY RS485 NTS C PAL AUDIO IN AUDIO OUT 1 2 3 4 AUX VIDEO IN Local PC Local PC Broadband router or hub Camera HD MONITOR VGA AUX DC 12V ETHERNET VIDEO IN IN 1 IN 2 GND IN 3 IN 4 NO COM NC D D ALARM IN RELAY RS485 PAL NTSC 3 1 7 5 11 9 ...

Page 20: ...GND IN 3 IN 4 NO COM NC D D ALARM IN RELAY RS485 PAL NTSC 3 1 7 5 11 9 15 13 4 2 8 6 12 10 16 14 AUDIO IN AUDIO OUT 1 2 3 4 HD MONITOR VGA AUX DC 12V VIDEO IN IN 1 IN 2 GND IN 3 IN 4 NO COM NC D D ALARM IN RELAY RS485 PAL NTSC 3 1 7 5 11 9 15 13 4 2 8 6 12 10 16 14 AUDIO IN AUDIO OUT 1 2 3 4 HD MONITOR VGA AUX ETHERNET VIDEO IN IN 1 IN 2 GND IN 3 IN 4 NO COM NC D D ALARM IN RELAY PAL NTSC 7 5 11 9...

Page 21: ...ser and provide the password The default USER ID is ADMIn and the PASSwORD is 1234 3 Click OK For safe and secure use of the product change the password after purchasing Log Out To prevent unauthorized access it is recommended to log out when you leave the screen 1 In the live monitoring screen click MEnU in the bottom left corner of the screen to LOG OUT or press the LOGOUT button on the remote c...

Page 22: ...t corner of the screen to SHUTDOWN the system or press the POWER button on the remote control If you turn off the system in an abnormal manner such as removing the power cord while the system is in operation the disk can be damaged causing data loss and shortened life cycle of the disk ...

Page 23: ...sed in the video window Item Description Camera ID Show the camera ID Record Mode Icons Displayed if an event recording is reserved Continuous Recording Alarm Recording Motion Recording Panic Emergency Recording Audio I O Icons Audio Output Motion Detection Icon Motion is detected by the connected camera Video Window Quick Menu Status Bar Timeline ...

Page 24: ...ing events Audio Channel Selection Button Select the audio input to listen to Panic Record Start stop panic recording Alarm Indicator Turns on if a predetermined alarm event occurs Network Connection Status Click this to view the current users remotely logged into the DVR and to check the network connection status For more information refer to Network Setup page 43 Disk Space If you have set the d...

Page 25: ...ays the recording data with time The color of each bar indicates the following Green Continuous Recording Red Alarm Recording Blue Motion Recording Yellow Panic Recording Quick Menu Right click on a channel to display a quick menu popup window Item Description Channel No Displays the number of the current channel Playback Starts playing the video of the selected channel from the specified time Zoo...

Page 26: ...e SEQ button on the remote control You can configure the sequence settings in SEQUENCE For details refer to Sequence page 36 Controlling a PTZ To control a PTZ camera select the channel then click PTZ button on the status bar or press the PTZ button of the remote control to In PTZ mode use the directional buttons to control the PTZ Use ZOOM FOCUS IRIS PRESET and SCAN TOUR to make adjustments to PT...

Page 27: ... channel to zoom in out i i Zoom out the current enlarged image step by step i i Enlarge the current image step by step i i Zoom Box Use the yellow box to move to or select a desired zooming area i i Exit the zooming screen and return to the live screen Digital zooming magnifies the video image digitally and produces enlarged images that may not be sharp and clear For sharper and clearer magnifica...

Page 28: ...play mode to view one channel Single Split it produces the selected channel s audio Check the Alarm Status You can check alarms and events from each camera and the system Click OK to close the window Check the Network Status Shows the connection status of cameras and network devices Click OK to close the window For more information refer to Network Status page 45 Check the Disk Status You can chec...

Page 29: ...nnect a storage device and click the EXPORT button To save the captured image to the built in HDD press the RESERVE button Saved image can be found in the Archive Reserved data management and can be backed up later Page 74 3 Enter the TAG NAME and MEMO and press BURN or ERASE BURN button i i A progress bar appears and indicates the progress of exporting to storage device i i BURN Snapshot is store...

Page 30: ...g To move to the System Setup menu How to use the mouse ENTER ENTER How to use the remote control 1 MENU ENTER SEARCH SETUP MENU ENTER ENTER ENTER SEARCH SETUP MENU ENTER ENTER How to use the remote control 2 RCH SETUP ...

Page 31: ...y simply double click the camera to rename from the top left corner 3 Once the virtual keyboard appeared select desired alphanumeric characters to complete your input and press the OK button The SHIFT key toggles letter case 4 To apply the change click APPLy at the bottom of the screen 5 when done press the EXIT button on the remote control or click CLOSE in the lower screen A confirmation message...

Page 32: ...ra images 1 From SYSTEM SETUP CAMERA select COVERT SETUP 2 Use the ENTER buttons on the remote control or use the mouse to select a covert channel s for a specific user group i i ADMIN MANAGER USER Set them to ON The selected channel s will be covert from the applicable user account i i LOG OUT Set it to ON When the user logs out the current channel will be set to a covert channel 3 To apply the c...

Page 33: ...the lower screen The confirmation message appears and you will return to the previous menu The motion detection sensitivity may differ depending on the characteristics of the connected camera or the installation environment Motion Area Setup From the motion setup window click EDIT AREA to display the area setup screen 1 Click EDIT AREA to move to the motion area setup screen 2 If using the remote ...

Page 34: ...me Images recorded in a low contrast scene such as at night can cause severe noise which can trigger motion events too often If unwanted events occur frequently at night you may want to reduce the motion sensitivity for the nighttime setting PTZ Settings Set the camera ID protocol baud rate and PTZ control speed for each channel 1 From SYSTEM SETUP CAMERA select PTZ SETUP 2 Use ENTER buttons of th...

Page 35: ...The status bar will be displayed at all times 5 SEC 1 MIN If no mouse movement is detected from 5 seconds to 1 minute the status bar will disappear i i TIMELINE ON FULL SCREEN MODE shows hides the timeline in full screen mode AUTO HIDE move the cursor to the right margin to display the timeline Move the cursor to the left to hide the timeline ALWAYS ON The timeline will be displayed at all times A...

Page 36: ...ne press the EXIT button on the remote control or click CLOSE in the lower screen The confirmation message appears and you will return to the previous menu Sequence Configure the sequence feature 1 From SYSTEM SETUP DISPLAY select SEQUENCE 2 Use the ENTER buttons on the remote control or use the mouse to add a sequence or change the settings of the existing sequence i i ACTIVATION Activates the se...

Page 37: ...SETUP dialog appears select a split mode that you want to add from VIEW TYPE 6 When the selected split mode is displayed on VIEW CONFIGURE select a channel you want to display in each split screen 7 Click CONFIRM The set sequence mode is confirmed and will be added to the Sequence list 8 When done click CLOSE in the bottom of the screen After the sequence type is saved you will return to the previ...

Page 38: ...ENCE TITLE enter a new sequence name i i ACTIVATION Activates Deactivates the sequence i i MODIFY change the sequence settings i i DELETE delete the selected sequence i i CANCEL cancel the changes 4 Pressing the MODIFY button will display the Modify Sequence window 5 To change the existing settings select a screen mode that you want to edit and right click to display the context menu Then select M...

Page 39: ...from the list 2 The EDIT window appears click MODIFY button 3 When the View Type selection window appears click ADD VIEW TYPE button 4 Select the desired View Type and configuration and click OK button 5 Complete adding and click CLOSE to close the edit window To edit or delete View Type of the SPOT Output 1 Select the SPOT Output from the list 2 The EDIT window appears click MODIFY button 3 When ...

Page 40: ...he bottom of the screen 4 When done press the EXIT button on the remote control or click CLOSE in the lower screen The confirmation message appears and you will return to the previous menu Buzzer Enables disables a beeping sound when you manipulate the remote control 1 From SYSTEM SETUP AUDIO select BUZZER 2 Use the ENTER buttons on the remote control or use the mouse to select an item that you wa...

Page 41: ...in the bottom of the screen 2 Use the buttons on the remote control and move to a desired item Then press ENTER to select the item i i USER ID enter the user ID using the virtual keyboard i i PASSWORD With the virtual keyboard enter the password i i GROUP select a group that the user belongs to i i EMAIL Type in the e mail address to which you will receive email notifications i i EMAIL NOTIFY Choo...

Page 42: ...m SYSTEM SETUP USER select GROUP AUTHORITY 2 Use the ENTER buttons or use the mouse to set the permissions for both MANAGER and USER groups i i SEARCH i i ARCHIVING i i SYSTEM SETUP i i RECORD SETUP i i EVENT ACTION CONTROL i i LISTEN TO AUDIO i i REMOTE LOG IN i i SHUTDOWN The ADMIN account is the master account and has ALL permissions 3 To apply the change click APPLY in the bottom of the screen...

Page 43: ...te client receives the DVR video from i i WEB SERVICE PORT port number used for connecting to the DVR i i PORT FORWARDING If the DVR is connected to a router that supports UPnP Universal Plug and Play clicking PORT FORWARDING will automatically forward the port in your router If the router does not support UPnP you must complete the port forwarding manually NOTE In order to view your DVR remotely ...

Page 44: ... connection of DVR to DDNS server 3 To apply the change click APPLY in the bottom of the screen 4 When done press the EXIT button on the remote control or click CLOSE in the lower screen The confirmation message appears and you will return to the previous menu Email Configure and test an email address to use for sending emails to users if an event occurs 1 From SYSTEM SETUP NETWORK select EMAIL 2 ...

Page 45: ...RT Indicates RTSP port used for remote access For remote access the RTSP port must be port forwarded in the router i i WEB SERVICE PORT Indicates the web service port used for remote access For remote access the web service port must be port forwarded in the router i i DDNS UPDATE STATUS Shows if the DDNS address was successfully registered to the DDNS server Press to try to register the DDNS addr...

Page 46: ...t i i TIME SERVER obtain the current time from the time server Click to get the current time i i AUTO TIME SYNC automatically synchronize the time with the time server at a specific time i i SYNC AT Set the time to sync with the time server i i TIMEZONE specify the GMT standard time for your local area i i DST You can set up or release the DST Daylight Saving Time Both TIME SERVER and TIME SYNC wi...

Page 47: ...get the system information from other device SAVE Store the DVR settings to a USB storage device LOAD Apply the settings of the USB storage device to the DVR i i PASSWORD The DVR will prompt the user for a password when accessing any of the menus quit system settings record settings backup and search If it is set to Off note that the ADMIN account is only effective and access to all menus will be ...

Page 48: ...5 When the confirmation message appears click OK 6 The progress bar displays the progress of the firmware upgrade 7 When the upgrade is complete reboot the system During the updating never turn off the DVR forcibly or disconnect the USB storage device to avoid serious damage to the product or data If required consult your nearest service center for professional assistance ...

Page 49: ... the site has multiple DVRs of the same model 1 From SYSTEM SETUP SYSTEM select CONTROL DEVICE 2 Use the ENTER buttons on the remote control or use the mouse to set the connection options for the control device i i SYSTEM ID Set the ID of the DVR so that the keyboard controller can identify i i PROTOCOL Set up the protocol of the keyboard controller i i BAUD RATE Specify the RS485 communication sp...

Page 50: ...e the connection to the disk and mark it as Not In Use i i CAPACITY show the capacity of the disk i i MODEL indicate the disk model i i S M A R T STATUS Read the S M A R T information of the disk and displays disk status NORMAL The disk is in a normal state CHECK The disk has an error check the disk and or the connection cables If you leave the problem unresolved it may affect the recording it is ...

Page 51: ...ce in the HDD it records keeps recording data for 1 day only i i DISK FORMAT format the hard disk Formatting the HDD will delete all video data and logs 3 To apply the change click APPLY in the bottom of the screen 4 When done press the EXIT button on the remote control or click CLOSE in the lower screen The confirmation message appears and you will return to the previous menu S M A R T settings Y...

Page 52: ...put conditions with the work schedule Alarm Out 1 From SYSTEM SETUP EVENT select ALARM OUT 2 Use the ENTER buttons on the remote control or use the mouse to select ALARM OUT and configure the related settings i i NAME You can rename the alarm i i OPERATION Set the alarm output mode N O Normal Open It normally stays Open However if an event occurs it will switch to Closed N C Normal Closed It norma...

Page 53: ...ick APPLY in the bottom of the screen 7 When done press the EXIT button on the remote control or click CLOSE in the lower screen The confirmation message appears and you will return to the previous menu Event Notification Specify the methods of notification such as buzzer video popup or email if an event occurs 1 From SYSTEM SETUP EVENT select EVENT NOTIFICATION 2 Use the buttons on the remote con...

Page 54: ...t screen TRANSPARENT Keep the video popup displayed as long as the event occurs UNTIL KEY Keep the video popup displayed until a mouse or remote control button is pressed 5 300 SEC Keep the video popup displayed for a specified time If multiple events occur at the same time or if multiple event related video channels exist the video popup will be displayed in the maximum split screen mode rather t...

Page 55: ... method and operation i i NAME You can specify the name of the alarm sensor i i OPERATION You can specify the type of the alarm sensor N O Normal Open Normally the sensor is left Open If the sensor switches to Close an event will be triggered N C Normal Close Normally the sensor is left Close If the sensor switches to Open an event will be triggered i i LINKED CAMERA Set the camera to sync with th...

Page 56: ...tion sensor i i VIDEO POPUP Enables the video popup if motion is detected by the motion sensor i i EMAIL Select to send an email if motion is detected by the motion sensor 3 To apply the change click APPLY in the bottom of the screen 4 When done press the EXIT button on the remote control or click CLOSE in the lower screen The confirmation message appears and you will return to the previous menu V...

Page 57: ...T EVENT if you set the disk write mode to OVERWRITE this event occurs when the disk is full and the overwriting begins i i DISK FULL EVENT if you set the disk write mode to ONCE this event occurs when the disk is full 100 i i DISK SPACE EXHAUSTED EVENT Event that is triggered if the disk is almost full Click to specify the threshold percentage of usage to trigger the event i i S M A R T EVENT Occu...

Page 58: ...i i TROUBLE IN INTERNET CONNECTION Occurs if the Internet connection to the DVR fails If you do not want to connect the DVR to the network leave the ACTION item blank i i FAIL IN REMOTE LOGIN This event occurs if a remote client fails to log in due to an invalid ID or password You can specify the number of failed log in attempts by selecting the drop down i i FAIL IN DDNS UPDATE This event occurs ...

Page 59: ...gs for the DVR Only authorized users can access the Record Setup menu To start the Record Setup menu How to use the mouse ENTER ENTER How to use the remote control MENU ENTER SEARCH SETUP MENU ENTER ENTER ENTER SEARCH SETUP MENU ENTER ENTER Record Setting ...

Page 60: ...f motion is detected or an alarm event occurs i i INTENSIVE MOTION RECORD DVR will record continually in normal quality However the quality will switch to high if motion is detected i i INTENSIVE ALARM RECORD DVR will record continually in normal quality However the quality will switch to high if an alarm event occurs i i INTENSIVE MOTION ALARM RECORD DVR will record continually in normal quality ...

Page 61: ...figure every day with the same record settings set the SCHEDULE MODE to DAILY 2 Click a time cell from which you want to edit the SIZE FPS Quality and drag it to a desired cell Or use the buttons on the remote control to move to the cell and press ENTER Then use the buttons to move to a desired cell and press ENTER again 3 When the cell selection is complete the SIZE FPS QUALITY table appears Spec...

Page 62: ... the recording OFF disables the recording CANCEL cancels any changes 4 To apply the change click APPLY in the bottom of the screen 5 When done press the EXIT button on the remote control or click CLOSE in the lower screen The confirmation message appears and you will return to the previous menu Motion Recording You can configure the settings of motion recording time recording size frame rate per s...

Page 63: ...e Continuous Recording page 61 4 To apply the change click APPLY in the bottom of the screen 5 When done press the EXIT button on the remote control or click CLOSE in the lower screen The confirmation message appears and you will return to the previous menu Panic Recording You can configure the settings of panic recording time recording size frame rate per second and quality 1 From the RECORDING m...

Page 64: ...monitoring How to use the mouse ENTER ENTER How to use the remote control 1 SEARCH SETUP MENU ENTER ENTER ENTER SEARCH SETUP MENU ENTER ENTER MENU ENTER How to use the remote control 2 SEARCH SETUP ENTER To move to the Search menu while in playback mode How to use the mouse ENTER ENTER How to use the remote control SEARCH SETUP ...

Page 65: ... MODE i Dark Green Continuous Recording i Red Alarm Recording i Blue Motion Recording i yellow Panic Recording 4 Click to move to a desired start time in the time bar Use the buttons at the bottom of the status bar as well i Recall the recording data i Zoom in on the timeline i Zoom out on the timeline i Move to a previous time on the time bar i Move to a previous time on the time bar 5 Click a th...

Page 66: ...he first date of recording is automatically selected i i LAST The last date of recording is automatically selected i i CHANNEL Select a channel to search for i i DATE TIME Specify the search date and time The menus available differ depending on the selected interval mode i i INTERVAL Select a time interval of the thumbnail view 3 Double click a desired play time in the recording data bar or double...

Page 67: ...ss the SEARCH button The search results will be listed as shown i i TYPE displays the event type i i TIME displays the recording start time i i CONTENTS shows the details of the event found i i ORDER BY If you select OLDEST the list will be sorted with the earliest one on top 6 Double click a desired event or click PLAY in the lower right corner to move to the play screen 7 If you want to stop pla...

Page 68: ...cal bar in the timeline indicates the current point of playback Double click a desired point in the timeline to start playing the video from that point Click and drag to specify a seleted time period right click the selected time range to Export Archive Event Search or to Reserve Data Menu split screen selection menu For more information about how to use each button refer to Using the status bar i...

Page 69: ...ideo forward Fast Forward The video will be played forward at the speed of x2 4 8 16 32 64 in this order Zoom In Move to the zoom in out screen of the selected channel Snapshot Capture the current live video and save it as a jpeg You can save the captured snapshot to the HDD or export it to an external USB memory device While taking a snapshot the current video will stop playing Start end bookmark...

Page 70: ...gress 4 To stop the bookmarking click BOOKMARK 5 To quit the bookmarking click STOP To continue with bookmarking just click CONTINUE 6 Click RESERVE You can export the reserved data to a connected storage device using the ARCHIVE menu What is the RESERVE function With the RESERVE function you can reserve data even in overwrite mode This is useful if you want to backup data but you have no backup d...

Page 71: ...t and end time 4 Mark the LOG and CODEC checkboxes to include these with the archived media nOTE To view the video on a PC you will need the CODEC 5 Click QUERy The results will be listed in ARCHIVInG InFO The maximum backup capacity for one time is 20GB If the archiving request exceeds 20GB the end time will be adjusted to within 20GB 6 To export to a storage device insert USB to the DVR and clic...

Page 72: ...port to a storage device connect it to the DVR and click EXPORT 5 If you want to delete the reserved data click next to the list Click CANCEL ALL to cancel reserving the whole page at once 6 To exit the Archive menu click CLOSE Playing the archived data You can play archived data from a USB storage device In addition you can check the details and integrity of the data 1 While in ARCHIVED DATA PLAY...

Page 73: ... address i i PORT enter the port number i i USER NAME enter the FTP user ID i i PASSWORD enter the FTP password i i DIRECTORY specify the archiving path 4 When all information is filled click CONNECTION TEST to check the connection status 5 To apply the change click APPLY in the bottom of the screen 6 When done press the EXIT button on the remote control or click CLOSE in the lower screen The conf...

Page 74: ...s in the address bar To connect to the DVR from inside Check the Network Status and verify the IP ADDRESS and WEB SERVICE PORT of the DVR page 45 Enter the IP address and web service port in the address bar of the browser Ex http 192 168 1 200 8080 To connect to the DVR from outside Using the IP address Check the Network Status and verify the EXTERNAL IP ADDRESS and WEB SERVICE PORT of the DVR pag...

Page 75: ... bar to install the ActiveX If you fail to download the ActiveX control go to Tools Internet Options Security Custom Level Download unsigned ActiveX control and change its setting from Disable recommended to Enable and then click OK 3 Click Install 4 When the installation is complete you will see the live screen Web Viewer ...

Page 76: ...he live screen of the currently connected DVR c Split Mode Select and switch to a desired split screen mode d Sequence Set the sequence mode switch to the next camera or select the full screen mode e Status Show the connection status of each channel Log Show the log Refresh Time Set the interval at which the DVR Status is refreshed Refresh Load the DVR Status immediately e f d g h c b a ...

Page 77: ... live video on the screen Print Print out the current screen Capture Capture the selected image ActiveX Settings Configure the ActiveX settings or specify the default save location for archiving Switching the split mode Click the Switch button to switch the mode as follows Web Viewer 4 split Mode 1 split Mode 9 split Mode 16 split Mode 8 split Mode ...

Page 78: ...hardware acceleration 3 If you want to change the saving path click Save Folder and specify a new path User cannot change the save path in Windows Vista 4 Change the streaming settings according to the PC specification and network environment Auto mode is recommended i i Sync If this option is set the audio signal will be synchronized with the video signal However you may encounter a delay due to ...

Page 79: ...the screen You can control the operations of a PTZ camera Adjust the focus zooming and iris of the camera You can use the arrow buttons to control the operations of the camera i i Pattern You can configure various settings of the camera including the zooming and movement Applied to some PTZ cameras only i i PRESET Move the camera in a predefined direction i i Swing The camera will move back and fo...

Page 80: ...d information b Playback Screen Play the recording data c Split Mode Select and switch to a desired split screen mode d Sequence Set the sequence mode switch to the next camera or select the full screen mode You can turn on off the audio e Play button bar You can control the playback screen f Time Selection Specify the start time of playback g Time Line Indicates the status of the recorded data e ...

Page 81: ...ate that you want to search 2 Check the recording data in the bottom time line and specify the time range for your search You can specify the start time by moving the time bar 3 Click PLAY i i REFRESH Refreshes the search criteria to the current date time i i PLAY Play the searched video i i Backup Archive the recorded video Search by event You can sort the recording data by event 1 Mark the check...

Page 82: ... menu is being configured locally the remote setup will be disabled Setup Viewer at a Glance Camera Name the camera title You can name the camera title that is displayed on each channel screen Select a channel to name and provide a new title Then click APPLY to apply it You can enter up to 8 alphanumeric characters for the camera title ...

Page 83: ...ke necessary changes When done click APPLY to apply the changes Motion Setting Configure the motion detection feature of each camera Set the detection areas as well as the sensitivity levels for daytime and nighttime Select a channel Set the mask area and activation and specify the daytime range When done click APPLY to apply the changes For information about how to set the motion area refer to Mo...

Page 84: ...Web Viewer 84 PTZ Setup To allow the DVR to utilize camera s PTZ functions match the address protocol and baud rate of connected cameras and DVR ...

Page 85: ... to OSD page 35 Monitor Settings You can set the interval of an active sequence Specify the interval and click APPLY to apply it i i SEQUENCE DWELL Switching time from one channel to the next channel in single screen mode i i SPOT DWELL The interval between the view types when displaying the SPOT Out monitoring screen Audio Audio Buzzer You can configure the settings of the voice and audio signal ...

Page 86: ...ormation If you want to delete the user click DELETE next to it When done click APPLY to apply the change Group Permission Setting You can grant different user groups different permissions to a specific menu Mark the checkboxes of the menu items accessible by the user group When done click APPLY to apply the changes For more information about the accessible menu items refer to Group Authority page...

Page 87: ...ry refer to IP Setup page 43 DDNS Setting You can configure the DDNS settings Change the DDNS settings and click APPLY to apply the changes Email Setting You can register and test an email address so that an email notification is delivered at a specific interval or if an event occurs Provide the necessary information and click APPLY to apply it For more information refer to Email page 44 Web Viewe...

Page 88: ...ch of the time and date settings refer to Date Time page 46 System Management You can configure the access settings of log in log out and auto logout For more information refer to System Management page 47 System Information You can check the system firmware version disk space and network settings as well as the camera connections and alarm I O ...

Page 89: ...tion Internal storage devices physically installed in the DVR and their recording time information are displayed S M A R T Status The detailed S M A R T information of each internal storage device is displayed What is S M A R T This is a sort of HDD self diagnosis tool that detects any error on the system and alerts the user if an error occurs For more information refer to S M A R T on page 51 Web...

Page 90: ...t the alarm output and ON OFF schedule refer to Alarm Out page 52 Event Notification Specify the notification method for BUZZER OUT DISPLAY and EMAIL Specify the buzzer output time display time and email notification and click APPLY to apply the changes For more information about the event notification refer to Event Notification page 53 ...

Page 91: ...r to Alarm Sensor page 55 Motion Sensor You can set an action to execute when motion is detected When done click APPLY to apply the changes For more information on how to set the motion sensor refer to Motion Sensor page 56 Video Loss You can select an action to execute when there is video loss Select BUZZER and or EMAIL When done click APPLY to apply the changes Web Viewer ...

Page 92: ...nt related to the disk recording network or system happens You can notify the user of the event using the alarm output buzzer OSD popup and email When done click APPLY to apply the changes For more information about how to set the system event refer to System Event page 57 ...

Page 93: ...Setup Record Setting You can set the recording options for Auto or Manual mode When done click APPLY to apply the changes For more information about how to set each mode refer to Operation Mode page 60 Web Viewer ...

Page 94: ... size frame rate per second and quality Click next to each item to display the list of values available When you complete the recording size and schedule settings click APPLY to apply your settings For more information about the continuous recording size and schedule refer to Continuous Recording page 61 ...

Page 95: ...Click next to each item to display the list of values available Complete setting the SIZE FPS QUALITY AUDIO for the motion recording as well as the SCHEDULE and click APPLY to apply the changes For more information about the motion recording size and schedule refer to Motion Recording page 62 Web Viewer ...

Page 96: ... alarm event occurs Click next to each item to display the list of values available Complete configuring the SIZE FPS QUALITY AUDIO for the alarm recording as well as the SCHEDULE and click APPLY For more information about the alarm recording size and schedule refer to Alarm Recording page 63 ...

Page 97: ...ngs Click next to each item to display the list of values available When you have finished click APPLY For more information about the manual record settings refer to Panic Recording page 63 About Click the INFORMATION tab to check the model name of the DVR as well as the web viewer version Web Viewer ...

Page 98: ...fication OS Minimum specification Recommended specification Android Phone Processor 800 MHz or higher Flash 512 MB or higher RAM 512 MB or higher SD Card 4 GB or higher OS 2 0 or higher Processor 1 GHz or higher Flash 512 MB RAM 512 MB SD Card 16 GB or higher OS 2 1 or higher iPhone iPhone 3G iPod touch 3rd Generation iPhone OS 3 1 3 or higher iPhone 3GS or higher iPhone OS 3 2 or higher ...

Page 99: ...your iPhone The DVR Viewer supports the 1 4 split screen mode The nViewer Lite is a free application and does not provide search log view PTZ control and system configuration functions To connect to the DVR with EH SPIRE Viewer 1 Select and run the EH SPIRE Viewer 2 Click in the top right corner of the DVR List to select and add a DVR to the list 3 Enter the server name and click Save Mobile Viewe...

Page 100: ...de the IP address HTTP port number and RTSP port number and click Save 5 Provide the access ID of the DVR as well as the password 6 Specify the use of the Auto Login 7 Click Save 8 Select the site that you added in the DVR List ...

Page 101: ...uccessfully you will see the screen as shown Split Mode 1 Click any area on the screen The main menu appears at the bottom of the screen 2 Click in the top left corner to switch to 1 split mode click to switch to 4 split mode Mobile Viewer ...

Page 102: ...Mobile Viewer 102 Using the Log View 1 From the main menu click You can check the log of the data stored 2 Select one from Alarm Motion Record Etc and click You will view the log of the related item ...

Page 103: ... data stored 2 Select a desired time and date You can use the vertical time bar to specify the start time 3 Click to play the video recorded at the specified time 4 Click any area to display the play bar with which you can control the playing direction and speed of the video Mobile Viewer ...

Page 104: ...Mobile Viewer 104 Using the Setup function From the main menu click You will be connected Setup menu of the DVR For details about each displayed item refer to Setup page 82 ...

Page 105: ... The nViewer Lite is a free application and does not provide search log view PTZ control and system configuration functions To connect to DVR with nViewer 1 Select and run the nViewer 2 Use the Add button to select and add a site to the list 3 Enter a name for your DVR 4 Provide the IP address HTTP port number and RTSP port number and click Save 5 Provide the access ID of the DVR as well as the pa...

Page 106: ...t you added in the DVR List Press and hold to display the pop up window 9 Select Connect When connected successfully you will see the screen as shown Split Mode 1 Click any area on the screen The main menu appears at the bottom of the screen ...

Page 107: ...ch to 4 split mode scroll the screen to the left or right to move to the next camera Using the Log View 1 From the main menu click You can check the log of the data stored 2 Select one from Alarm Motion Record Etc and click You will view the log of related items Mobile Viewer ...

Page 108: ...video of the recording data 2 Select a desired time and date You can use the vertical time bar to specify the start time 3 Click to play the video recorded at the specified time 4 Click any area to display the play bar with which you can control the playing direction and speed of the video ...

Page 109: ...109 Using the Setup function From the main menu click You will be connected to the setup menu of the DVR For details about each displayed item refer to Setup page 82 Mobile Viewer ...

Page 110: ...m the browser save the file directly to your PC 2 Insert the USB device containg the archived information into the computer 3 Run the Backup Player 4 Click in the bottom left corner to display the file browser Select the archived file to play You can play the data archived in the DVR You can play the HDD data recorded by the DVR ...

Page 111: ...111 5 Check the integrity of the archived file 6 When done the archived file will be played on the screen Archive Viewer ...

Page 112: ... current playback time e File Search Open the file that you backed up Capture Capture the current screen Print Print out the current screen f Playback Control Control the playback direction and speed of the current video For more information about how to use the playback control buttons refer to Using the play bar page 69 g Split Mode Switch to 1 4 8 16 split screen mode h Audio Setting Show the s...

Page 113: ...ent video i i Screen Capture the visible portion of the current video i i Format Select a saving format BMP JPG PNG i i Path Specify the saving path Default location My Documents My Pictures Print Out Click Button to print out the image When the Print window appears check the preview and click Print Archive Viewer ...

Page 114: ...the Backup Player i i Maintain image aspect ratio Preserve the aspect ratio of the image If you do not mark this option the image will be adjusted to fit the screen i i I frame Play Only the I frames key frames will be playback i i About You can check the program information including the current version ...

Page 115: ...C G 711 G 711 G 711 RECORDInG CODEC H 264 H 264 H 264 REC RATE Up to 120FPS 100FPS 960H Up to 240FPS 200FPS 960H Up to 480FPS 400FPS 960H Up to 120FPS 100FPS 2CIF Up to 240FPS 200FPS 2CIF Up to 480FPS 400FPS 2CIF Up to 120FPS 100FPS CIF Up to 240FPS 200FPS CIF Up to 480FPS 400FPS CIF REC RESOLUTIOn CIF 2CIF D1 960H CIF 2CIF D1 960H CIF 2CIF D1 960H ALRM I O ALARM InPUT 4CH Pulled up to 5V via 10KO...

Page 116: ...40mm POWER POWER SUPPLY DC12V Adaptor 3 3A 100 240V AC 50 60Hz DC12V Adaptor 3 3A 100 240V AC 50 60Hz DC12V Adaptor 3 3A 100 240V AC 50 60Hz POWER CONSUMPTION 12W HDD 1ea Segate Pipeline 500GB 25W HDD 2ea Segate Pipeline 500GB 25W HDD 2ea Segate Pipeline 500GB ENVIRONMENT TEMPERATURE 0ºC 40ºC 32ºF 104ºF 0ºC 40ºC 32ºF 104ºF 0ºC 40ºC 32ºF 104ºF HUMIDITY 10 90 NC 10 90 NC 10 90 NC CHASSIS DIMENSION W...

Page 117: ... be used SATA2 3 0G Can be used SATA3 6 0G Devices of backward compatibility to SATA2 3 0G can be used Maximum Start up Current 12V 2A or lower Maximum Average Operation Power Consumption 7W or lower Maximum R W Latency Latency Read 13ms Write 13ms or smaller Appendix ...

Page 118: ... pixel matching mode Then you will view the video in full screen The 1 1 pixel matching is referred to differently depending on the monitor manufacturer for example JUST SCAN for Samsung ZERO OVERSCAN for LG For details refer to the user manual of the monitor The camera is connected but no image is displayed Make sure that the camera is compatible with the DVR For the compatibility of the cameras ...

Page 119: ...r a defective product however all related costs including but not limited to shipping and or delivery charges will be the responsibility of the customer If upon return inspection a product is determined to be in good working order or shows evidence of misuse the customer will be respon sible for full payment of the original product purchased as well as the replacement product Beyond the first 6 mo...

Page 120: ...28492 Constellation Road Valencia ca 91355 WWW VITEKCCTV COM 888 VITEK 70 ...

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