VT-PTZ12WH
42
Figure 10-Dimension
Appendix B
—
Troubleshooting
If problems occur, verify the installation of the camera with the instructions in this manual. Isolate the
problem from the equipments in the system and refer to the equipment manual for further information.
Problem
Solution
No video.
Verify that power is connected to all components in the
system.
Verify that the power switches are ON.
Check that the BNC connectors are securely connected.
(see Figure 4).
Poor video quality.
Check the voltage level of the dome camera.
Check the power supply voltage (nominal 24VAC)
Dome cameras lose their positions.
Reset the cameras using the Dome configuration menus.
Check if there is unusual sound.
Check the voltage level of the dome camera.
Camera number does not match the
Check the camera ID and connect the BNC cable into the
