VIPColor VP2020 User Manual Download

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R I N T E R

O N T R O L

A N E L

INTERFACE menu

This menu shows the printer interface settings.

Setting the IP address

If you choose to enter the IP address and other settings manually:
• Press the

button to scroll through the characters (0 to 9 and period).

• Press the button to select a character.
• Press the

next

button to set the next character.

• When you have finished, press the button again.

Option

Description

ETHERNET

DEFAULT TO CABLE

Specifies whether to use the cable or
wireless network connection.

TCPIP

MANUAL

DNS
IP ADDR
SUBNET MASK
GATEWAY

Select MANUAL to enter settings
manually, or select DHCP or BOOTP.

DHCP
BOOTP

Specifies whether the printer should
send warning messages via email on
encountering errors. Enter the email
settings from the printer’s internal
web pages.

esc

Enter New Value
192.168.188.182_

Summary of Contents for VP2020

Page 1: ...VP2020 U s e r G u i d e Printer ...

Page 2: ...tal or consequential damages in connection with furnishing performance or use of this material Trademarks Microsoft Windows Windows NT Windows 2000 and Windows XP are registered trademarks of Microsoft Corporation in the U S A and or other countries TrueType fonts are a registered trademark of Apple Computer Inc PCL is a trademark of Hewlett Packard Company VIPColor is a trademark of VIPColor Tech...

Page 3: ... Connect the printer to a network 17 Enter TCP IP parameters 18 Install the printer driver 20 Set up email warnings optional 22 2 Printing on Different Types of Media 23 About color profiles 23 Load a new media roll 24 Set the media selector 32 Change printer settings 32 Barcode safe mode 33 3 Printer Control Panel 35 Control panel display and buttons 35 Selecting printer options 37 Entering a pas...

Page 4: ...rintheads 67 Replace an ink cartridge 68 Replace a printhead 69 Replace a printhead cleaner 73 6 Troubleshooting 75 Error messages on control panel 75 If the carriage is unable to move 77 If the media is jammed in the printer 77 Print quality problems 80 Adjustments and calibrations 81 Printhead alignment 81 Media calibration 85 Printer maintenance 88 Clean contacts on the printhead 88 7 Optional ...

Page 5: ...v Parts of the Printer The following figures show the locations and names of key printer parts ink cartridge service station top cover control panel front access door access door manual cutter ...

Page 6: ...wer button on the control panel to ensure that the printhead carriage is returned to its proper position at the left side of the printer USB connector Ethernet connector power socket rear access door Power switch memory expansion bay PCMCIA slot ...

Page 7: ...dia with the media for printing Connect the printer to your computer and or network Install the printer driver Choose a location for the printer Select a suitable location for the printer following these guidelines The area must be well ventilated and clean Avoid places where the printer can be exposed to direct sunlight liquids or chemicals Avoid places that can be subject to abrupt changes in te...

Page 8: ... selected location 2 Open the top cover of the printer 3 Push and hold the green lever to lift up the frame that supports the media roll 4 Carefully remove the packing material inside the printer 5 Push and hold the green lever to lower the frame then close the printer cover You should see two smaller boxes containing the printheads and ink cartridges inside the printer box Do not throw away the p...

Page 9: ...r end into a power outlet 2 Turn the printer on using the Power switch near the power connector NOTE Do not turn off the printer using the Power switch at the back of the printer Always turn it off using the Power button on the control panel at the front of the printer This ensures that the printhead carriage is returned to its proper position at the left side of the printer and that the printhead...

Page 10: ...ed before the printer will function properly Install ink cartridges Each color cartridge fits in a specific slot as indicated by the colored labels over the slots From left to right the colors are magenta yellow cyan and black 1 Remove a cartridge from its packaging 2 Push the cartridge firmly into the correct slot If you are not able to snap the cartridge in place it is probably in the wrong slot...

Page 11: ... therefore be installed in the same order as the printheads as indicated by the colored labels on the service station From left to right the colors are magenta yellow cyan black and black 1 Slide the lock to the right to release the service station access door 2 Remove the printhead cleaner from the packaging 3 Insert the printhead cleaner into the correct slot in the service station and push it i...

Page 12: ...ter 2 Remove the packing tape from each of the latches on the carriage 3 Remove a printhead from its packaging then remove the protective cap and tape NOTE Take care not to touch the nozzles of the printhead Keep the protective cap and tape so that you can replace them on the printhead if you should ever need to remove it from the printer ...

Page 13: ...e printhead you are installing 5 Push the printhead firmly into the carriage NOTE You will not be able to push the printhead in place if it is in the wrong slot 6 Flip the latch down over the printhead and secure it by pressing down 7 Repeat steps 3 to 6 until all the printheads have been installed 8 Close the top cover The printer will check and initialize the printheads ...

Page 14: ...the printer The first time you set up the printer load the continuous media provided with the printer This media is needed to run the printhead alignment procedure 1 Open the printer s top cover frame that supports media roll lever to release frame clamp that locks spindle in place pinch rollers manual cutter media roll loaded in spindle media sensor one on each side of the roll ...

Page 15: ...ake sure you push the frame up to its highest level so that the pinch rollers see the figure on page 8 are raised above the platen 3 Push back the clamps which are marked with green labels at both sides of the frame 4 Remove the spindle from the frame by lifting it slightly upwards and towards yourself clamp ...

Page 16: ...ore 6 Insert the spindle into the roll The free end of the roll should hang off the front 7 Replace the right side of the spindle and push it against the roll If you can t fit it back over the central core rotate it slightly so that the notches on the two parts line up properly Then replace the lock ring ...

Page 17: ...gear of the spindle should be on the left and the free end of the roll in front 9 Slip the media loading tool over the free end of the roll Align the media against the left side of the tool 10 Reach inside the printer and push the green media width guide to the right ...

Page 18: ...pening above the rollers at the back of the printer 12 Continue feeding the media in until it appears under the pinch rollers Make sure the media runs under the Top of Form sensor on the left in front of the pinch rollers 13 Finally feed the media through the cutter ...

Page 19: ... edge of the media is lined up against the red alignment mark on the left Check that the media has been fed correctly through the printer steps 11 to 15 as shown below under the against the red alignment mark under the pinch rollers through the manual cutter Top of Form sensor ...

Page 20: ...ment arrow should be against the right side of the green band at the 4 mark For continuous media or tag media the arrow should be against the left side of the green band at the 4 mark 17 Push and hold the green lever to lower the frame Be careful when lowering the frame The clamps on both sides of the frame will close automatically 18 Close the printer cover ruler alignment arrow 4 0 4 0 Placement...

Page 21: ...r blurred 1 On the control panel Press the Menu button to enter the main menu Select PRINTHEAD MAINTENANCE Select PRINTHEAD ALIGNMENT Press or to move through the options press to select an option The alignment procedure will take between 10 and 30 minutes to complete A message appears on the control panel when it is completed Once the printhead alignment procedure is completed remove the 6 contin...

Page 22: ...e as described in the next section 1 Insert the USB cable into the USB connector at the back of the printer 2 Connect the other end of the USB cable to your computer When you do so the computer will display a message that new hardware has been found Install the printer driver from CD ROM provided with the printer see page 20 NOTE It can take up to five minutes for the computer to recognize the pri...

Page 23: ...administrator for the required parameters Detailed instructions for entering the parameters are given on the following pages The procedure depends on whether you are connecting the printer to A single computer You will have to enter the IP address and subnet mask A network that uses DHCP or BOOTP to automatically allocate an IP address to the printer A network that requires a fixed IP address for ...

Page 24: ... a fixed IP address a On the control panel press the Menu button to enter the main menu b Select INTERFACE c Select TCPIP d Select MANUAL e Select IP ADDR The default IP address will be displayed with the cursor under the first digit Press to scroll to the desired value and press to select it The cursor will move to the next digit Repeat this step to complete the IP address When done press again a...

Page 25: ...ect MANUAL e Select IP ADDR The default IP address will be displayed with the cursor under the first digit Press to scroll to the desired value and press to select it The cursor will move to the next digit Repeat this step to complete the IP address When done press again and then press esc 2 Follow the instructions in step 1 but instead of IP ADDR select SUBNET MASK GATEWAY and DNS in turn and set...

Page 26: ...r driver from the CD ROM labeled BarTender Label Printing Software VIPColor Special Edition 1 Insert the CD ROM into the drive 2 From the setup screen select Seagull Printer Drivers 3 From the next screen select Install Printer Driver 4 Follow the instructions on the screen to complete the installation The actual procedure will depend on your operating system ...

Page 27: ...You may also use other Windows applications to design labels and use other types of image files NOTE VIPColor Technologies endeavours to test the driver with multiple software applications but does not guarantee its error free operation and disclaims any liability resulting therefrom Additional information on installing the printer driver can be found on the CD ROM or downloaded from the VIPColor ...

Page 28: ...s see chapter 4 1 Enable email warnings from the printer s control panel Press the Menu button to enter the main menu Select INTERFACE Select EMAIL Press Enter to enable email warnings Press or to move through the options press to select an option 2 Log on to the printer s internal web pages as follows Enter the printer s IP address in your web browser then enter the user name and password see pag...

Page 29: ...tant whenever you load a new type of media in the printer that you select the same type in the printer driver This ensures that the appropriate color profile is used for printing If you do not select the correct media type the output quality may not be optimal New profiles can be downloaded and selected using the printer driver You can download up to seven other profiles into the printer at any on...

Page 30: ...e printer and important parts inside the printer Media path through the printer After loading a new roll of media always check to see if you need to Set the media selector page 32 Change printer settings page 32 frame that supports media roll lever to release frame clamp that locks spindle in place pinch rollers manual cutter media roll loaded in spindle media sensor one on each side of the roll ...

Page 31: ...the green lever to lift up the frame that supports the media roll Make sure you push the frame up to its highest level so that the pinch rollers see the figure on page 24 are raised above the platen 3 Push back the clamps which are marked with green labels at both sides of the frame clamp ...

Page 32: ...s yourself If you are replacing the media roll gently pull the free end of the roll out of the printer 5 Pull the green lock ring and the right side of the spindle off the central core Slip the old media roll off the central core 6 Insert the spindle into the new roll The free end of the roll should hang off the front ...

Page 33: ...e central core rotate it slightly so that the notches on the two parts line up properly Then replace the lock ring 8 Place the spindle into the frame The gear of the spindle should be on the left and the free end of the roll in front 9 Slip the media loading tool over the free end of the roll Align the media against the left side of the tool ...

Page 34: ...edia width guide to the right 11 Feed the loading tool through the opening above the rollers at the back of the printer 12 Continue feeding the media in until it appears under the pinch rollers Make sure the media runs under the Top of Form sensor on the left in front of the pinch rollers ...

Page 35: ...NTING ON DIFFERENT TYPES OF MEDIA 29 13 Finally feed the media through the cutter 14 Remove the media loading tool 15 Make sure the edge of the media is lined up against the red alignment mark on the left ...

Page 36: ...been fed correctly through the printer steps 11 to 15 as shown below 16 Move the media width guide against the right edge of the media under the against the red alignment mark under the pinch rollers through the manual cutter Top of Form sensor ruler alignment arrow ...

Page 37: ...he green band at the 4 mark 17 Push and hold the green lever to lower the frame Be careful when lowering the frame The clamps on both sides of the frame will close automatically 18 Close the printer cover 19 Press the Feed button on the control panel The printer will feed the media and correctly position it for printing The control panel will show that the printer is now ONLINE Now check the media...

Page 38: ...e automatic media calibration procedure described on page 85 Change printer settings Whenever you load a new media type in the printer make sure you select the same media type in the printer driver before printing This ensures that the appropriate color profile is used for printing see page 23 for information on color profiles If you do not select the correct media type the output quality may be n...

Page 39: ... this mode the printer adjusts the way that it prints to produce better optimized barcodes You may notice a reduction in the print speed when printing barcodes To turn Barcode safe mode on do the following 1 On the printer s control panel Press the Menu button to enter the main menu Select ADVANCED Select BARCODE SAFE MODE Press or to move through the options press to select an option ...

Page 40: ...34 PRINTING ON DIFFERENT TYPES OF MEDIA ...

Page 41: ... printer driver Control panel display and buttons The control panel displays the printer status for example ONLINE or PRINTING and any errors and lets you access the options on the printer s menu The bottom line of the display shows the function of each button that is currently active In the above example Feed and Menu indicate that only these two buttons are active when the printer is ONLINE ONLI...

Page 42: ... Feed Feeds a single label Menu Enters the menu of printer options Enter Selects an option on the menu or confirms an action When this button is active appears over the button Pause Resume Allows you to pause or resume printing When this button is active Pause or Resume shows over the button to indicate the options Power button Turns the printer on or off Always turn off the printer using this Pow...

Page 43: ...will be prompted to enter it The password may contain up to five digits and are entered using the first three buttons on the control panel corresponding to the digits 0 1 and 2 Enter the password then press to access the submenu or option Press this To do this Esc Return to the previous menu Move up or down through options in the current menu Enter Select the current option which will either bring...

Page 44: ... facilities This menu can be protected by a level 2 password see page 50 MAINTENANCE Menu of maintenance options For example updating the firmware This menu is not password protected OPTIONS Menu for setting up optional accessories such as the automatic cutter This menu can be protected by a level 1 password see page 50 COUNTRY CONFIG Menu for selecting the display language and units of measure Th...

Page 45: ... on the main menu displays a submenu except for the CLEAN PRINTHEADS and PRINT STATUS LABEL options The submenus and options are described in the following pages Summary of submenus and options The following charts show the hierarchy of menus and submenus ...

Page 46: ...40 PRINTER CONTROL PANEL For information about passwords see page 50 ...

Page 47: ...a roll of 6 continuous media before running this procedure CHECK Checks the printheads LIGHT CLEAN Starts a light cleaning of the printheads HEAVY CLEAN Starts a thorough cleaning of the printheads MANUAL STOCK CALIBRATION Select the media type Lets you make fine adjustments to the line feed accuracy to compensate for differences in media thickness If the printout shows gaps at regular intervals p...

Page 48: ...T PRINT B Select an option to print the predefined test labels Load a roll of 6 continuous media before running this procedure FONT EXAMPLE ARIAL ARIAL BOLD ARIAL BOLD ITALIC Displays a list of fonts that have been downloaded and are available in the printer Select a font to print a sample PAPER STATUS Displays paper width height and gap as well as number of labels in the last job sent to the prin...

Page 49: ...0004A Printer serial number SG2022302H Installed SDRAM size byte 67108864 Total inches printed 39684 Total labels printed 6614 IO information TCP IP STATUS READY Mac address wired 00 50 F7 10 01 2E IP address wired 192 168 188 182 Primary DNS address wired 255 255 255 255 Gateway address wired 192 168 188 254 Subnet mask wired 255 255 255 0 No wireless Ethernet card installed Type1 cartridges used...

Page 50: ...ys list of items for which usage data is available Select an item to show one or more of the following Status Usage Time Ink Consumed Last Job Number of cycles Total printed length BARCODE SAFE MODE When this option is enabled the printer checks the black printheads prior to printing barcodes FANFOLD SUPPORT Select this option when you use fanfold media SEEK LABEL HEIGHT Utilizes sensor to seek ph...

Page 51: ...y preventing unwanted paper movement back and forth in between print jobs When this option is off the printer will position the paper for cutting if the next print job does not arrive within a predefined period LABEL COUNTER When printing displays the number of the current page on the control panel Option Description ...

Page 52: ...on page 82 STOCK CALIBRATION AUTO STOCK CALIBRATION Runs the automatic media calibration procedure page 85 MANUAL STOCK CALIBRATION Lets you make fine adjustments to the line feed accuracy to compensate for changes in media thickness If the printout shows gaps at regular intervals press to increase the current value If the printout shows overlaps at regular intervals press to decrease the value SE...

Page 53: ...utomatic cutter Option Description AUTO CUTTER Specifies if the automatic cutter is installed SINGLE DISPENSE Specifies if single dispense mode is installed MANUAL CUTTER Specifies if the manual cutter is installed GPIO SETUP Starts or stops the operation of the GPIO General Purpose Input Output board ...

Page 54: ...ct the display language and unit of measure Option Description LANGUAGE SELECTED ENGLISH JAPANESE Lets you select the language display for the control panel UNITS OF MEASURE INCHES MM Lets you select the unit of measure used by the printer indicates the default setting ...

Page 55: ...set the next character When you have finished press the button again Option Option Description ETHERNET DEFAULT TO CABLE Specifies whether to use the cable or wireless network connection TCPIP MANUAL DNS IP ADDR SUBNET MASK GATEWAY Select MANUAL to enter settings manually or select DHCP or BOOTP DHCP BOOTP EMAIL Specifies whether the printer should send warning messages via email on encountering e...

Page 56: ...The Password menu itself can be protected by a level 2 password When the printer is first set up no passwords are set It is recommended that you set them Keep a copy of the passwords in a safe place Setting the passwords 1 From the PASSWORD menu select the password to change 2 Enter the new password using the first three buttons on the control panel corresponding to the digits 0 1 and 2 The passwo...

Page 57: ...ll has to be loaded Set up a connection To access the printer s internal home page enter its IP address in your web browser then enter the user name and password see below in the dialog box that appears If a domain name was set up for the printer you can enter the printer s name instead of the IP address NOTE When the printer is first set up an administrator should log on and create a new user nam...

Page 58: ...inistrator for the User Name and vipcolor for the Password The Password Setup page will appear 3 Enter a new administrator s password in the VIP Web Password field and click Apply The home page will appear 4 Select Password in the left navigation bar 5 Create a new User Name and corresponding User Password for general use 6 When you are done click Apply ...

Page 59: ... 1 and 2 passwords for accessing the printer s control panel and the printer name Current Active Stock Shows the parameters for the media currently in the printer Metrics Shows the usage data for the ink cartridges printheads printhead cleaners and mechanism Option Install Shows which optional accessories have been installed and the available memory It also lets you check the wireless Ethernet and...

Page 60: ...ngs Allows you to specify who to send email messages to when problems occur Country Configuration Allows you to select the language and unit of measure Home Returns to the printer s start page VIPColor Website Links to the VIPColor Website Contact Technical Support If available this launches your email program for you to compose a message to your distributor s technical support personnel Option De...

Page 61: ...s option lets you verify the settings for the media in the printer before starting a print run It shows the settings that have been selected as well as the actual dimensions as measured by the printer Level 1 and Level 2 Password Maximum of 5 digits using 1 2 and 3 only VIP Web and User Password Maximum of 8 alphanumeric characters Printer name Maximum of 15 alphanumeric characters ...

Page 62: ...es printheads printhead cleaners and mechanism To view the data 1 Select Metrics from the left navigation bar then select an item 2 Select the color if applicable For example select Ink Cartridges then select Cyan to see the metrics for the cyan ink cartridge as shown in the following screen ...

Page 63: ...PRINTER INTERNAL WEB PAGES 57 ...

Page 64: ... Option Install This option shows which of the optional accessories have been installed in the printer and the amount of available memory From this page you can edit the wireless Ethernet settings and check the SIMM jumper settings ...

Page 65: ... to enter the correct settings for the card On the Option Install page click the Not installed hyperlink in the Wireless Ethernet field This displays the following page Enter the settings and click Apply to save Refer to the user documentation provided with the wireless Ethernet card for information on the settings ...

Page 66: ...60 PRINTER INTERNAL WEB PAGES Check SIMM jumper settings On the Option Install page click the hyperlink in the SIMM Size field to check the jumper settings ...

Page 67: ...will be displayed to inform you when the test is completed and report any errors Test Description Feed Feeds media through the printer Barcode label Graphic label Print test labels Load 6 media before running these tests Check print head Check the printhead nozzles and display the test results Carriage test Test the carriage Service station test Test the service stations ...

Page 68: ...62 PRINTER INTERNAL WEB PAGES Available Fonts This option shows the fonts that are currently loaded into the memory ...

Page 69: ...pients when any problems occur You can specify up to three recipients You can also add more details to the standard message sent by the printer To do so enter the text in the Warning Add On field To enter or change the printer s email settings its email account password POP3 server and SMTP server click the Set up email properties link ...

Page 70: ...64 PRINTER INTERNAL WEB PAGES Set up email properties Fill in the fields and click Apply to save the settings ...

Page 71: ...PRINTER INTERNAL WEB PAGES 65 Country Configuration This option lets you select the language and the unit of measure Select from the drop down lists and click Apply to save ...

Page 72: ...66 PRINTER INTERNAL WEB PAGES ...

Page 73: ...to warn you before an ink cartridge printhead or printhead cleaner needs to be replaced While the printer will still be able to print it is best to get replacements ready when you see these messages NOTE Handle all these consumables with care as ink spills may cause damage to the electronics of the printer and may stain ...

Page 74: ...to remove it from the slot Install an ink cartridge 1 Remove the ink cartridge from its packaging 2 Push the ink cartridge firmly into the slot Make sure you are installing the correct color cartridge From left to right the colors are magenta yellow cyan and black If you are unable to push the cartridge fully into the slot it is probably the wrong color for the slot ...

Page 75: ...uality and reduce the life of the printhead Remove a printhead 1 On the control panel Press the Menu button to enter the main menu Select PRINTHEAD MAINTENANCE Select INSTALL REPLACE Select DISPLAY DATA OR CHANGE Press or to move through the options press to select an option 2 Open the top cover of the printer INSTALL REPLACE esc PRINTHEAD ALIGNMENT CHECK PRINTHEAD MAINTENANCE esc CLEAN PRINTHEADS...

Page 76: ...iage will move to the center of the printer 3 For easier access you may like to lift up the frame that supports the media roll Push and hold the green lever on the frame to lift it 4 Release and flip up the latch for the printhead to be replaced green lever ...

Page 77: ...e care not to touch the nozzles of the printhead Keep the protective cap and tape so that you can replace them on the printhead if you should ever need to remove it from the printer 2 Push the printhead firmly into the carriage NOTE Do not try to install a printhead for one color into the slot for another color From left to right the colors are magenta yellow cyan black and black You can check the...

Page 78: ...t by pressing down 4 Close the printer s top cover This returns the carriage to the left side of the printer 5 Every time you replace a printhead always do the following as well Replace the printhead cleaner described on the next page Run the printhead alignment procedure described on page 81 ...

Page 79: ...e a printhead cleaner Remove a printhead cleaner 1 Slide the lock to the right to release the access door The service station will move forward automatically 2 Push and hold the tab up to release the printhead cleaner and pull it out of the slot ...

Page 80: ...INTHEADS Install a printhead cleaner 1 Insert the new printhead cleaner into the slot and push it in firmly by its top You should hear a click as it snaps into place 2 Close the access door and slide the lock to the left to lock it ...

Page 81: ... send these messages via email to selected recipients This is done through the printer s internal web pages see Set up email warnings optional on page 22 When consumables need to be replaced The printer displays warning messages when consumables need to be replaced For example when a print cartridge is low on ink or when a printhead or printhead cleaner is near the end of its life At that point th...

Page 82: ...t personnel Error Trap 0xnnnn Printer system errors Turn the printer off and on again If the error persists report the error code to technical support Print Job Cancelled Label height mismatch The label height setting does not match the media loaded in the printer Correct the setting in the printer driver see the online help and print again Print Job Cancelled Label gap not found The wrong media i...

Page 83: ...6 Carefully remove the jammed media from the path of the carriage 7 Replace the printheads in the carriage see Install a new printhead on page 71 8 Turn the printer on and run the printhead alignment procedure page 81 9 Re load the media for printing see Load a new media roll on page 24 If the media is jammed in the printer 1 Make sure you turn the printer off by pressing the Power button on the c...

Page 84: ...main media guide out of the printer Note If the media is stuck inside gently try to remove it If you are unable to do so call your authorized reseller Never use any sharp objects such as knives cutters and screwdrivers inside the printer Doing so could damage the printer 9 If adhesive from labels has been left on the rollers or other surfaces gently clean it off using a soft lint free cloth moiste...

Page 85: ...des and slide it into the printer 11 Push the rear media guide up till it clicks into place 12 Fit the hooks at the bottom of the access door into the corresponding slots on the printer Close the door and tighten the screw 13 Cut off any torn or crumpled media from the media roll and then reload it See Load a new media roll on page 24 arms rail ...

Page 86: ...run the manual media calibration procedure as described on page 85 Printouts show some shading in areas of solid color If you have just installed a new printhead make sure you run the automatic printhead alignment procedure described on page 81 If you are printing on a new type of media for the first time run the manual media calibration procedure as described on page 85 NOTE It is normal to see m...

Page 87: ... whenever you load new printheads in the printer Before you begin load a roll of 6 Demandjet 200U continuous media in the printer 1 On the control panel Press the Menu button to enter the main menu Select PRINTHEAD MAINTENANCE Select PRINTHEAD ALIGNMENT The procedure will take between 10 and 30 minutes to complete A message appears on the control panel when it is completed You can then remove the ...

Page 88: ... check and adjust Plot 4 300 dpi bidirectional printing When the print quality problem is due to a change in the media thickness check and adjust Plot 3 600 dpi bidirectional printing and Plot 4 If you see an error message prompting you to perform ThetaZ adjustment use the THETAZ RETRY option 1 On the control panel Press Menu to enter the main menu Select MAINTENANCE Select PRINTHEAD ALIGNMENT Sel...

Page 89: ...square is not at zero change the value for that color 3 Follow these instructions to change the values for a plot From the MANUAL ALIGNMENT submenu select the plot e g PLOT 1 Select the color to be adjusted Enter the value of the lightest square use the or button to find the value you want and press Do the same for the other colors if needed When done press esc to return to the MANUAL ALIGNMENT su...

Page 90: ...84 TROUBLESHOOTING 4 When you have finished making adjustments select PRINT PATTERN 2 to print the following test pattern and check the result of the alignment All the lines should print correctly ...

Page 91: ...the print quality is diminished Horizontal gaps overlapping swaths or slight changes in color between swaths can be seen in the printouts This occurs when the actual thickness of the media differs from the expected standard Manual calibration It is recommended that you carry out manual calibration You can make fine adjustments to compensate for differences in media thickness 1 On the control panel...

Page 92: ... Demandjet 200U continuous media To set up the printer for one specific media type load that media type 2 On the control panel Press Menu to enter the main menu Select MAINTENANCE Select STOCK CALIBRATION Select AUTO STOCK CALIBRATION 3 Cut the media when prompted The printer then prints a test pattern and prompts you to cut the media to get a test strip like the following 4 Remove the media roll ...

Page 93: ...e red alignment mark Make sure that it lies flat if necessary feed the front edge of the strip through the cutter 6 Close the top cover and let the printer complete the calibration procedure A message on the control panel will inform you when the calibration is completed pinch rollers test strip paper sensor alignment mark ...

Page 94: ...adhesive is present use a soft cloth lightly moistened with isopropyl alcohol to remove it Clean contacts on the printhead If the printer prompts you to clean the contacts on a printhead remove it from the printer and use a dry cotton swab or soft lint free cloth to gently clean the contacts NOTE Hold the printhead by its top You should never touch the contacts with your fingers ...

Page 95: ...onnectors Follow the instructions provided with the card to install it You can also upgrade the printer memory SDRAM upgrade to 128 MB DIMM The amount of SDRAM determines the maximum size of the labels you can print Flash upgrade to 32 MB SIMM Flash memory is used for fonts and color profiles This chapter shows how to install the memory upgrades NOTE Always use a grounding device when installing o...

Page 96: ... top slot is for the DIMM and the bottom slot for the SIMM 3 To remove the DIMM press the socket clips outwards till the DIMM slides out of the socket 4 Insert the new DIMM straight down into the socket Press down firmly on both ends of the DIMM Do not press near the middle of the DIMM as it could break The socket clips should snap against the DIMM ...

Page 97: ...ith the notch in the socket 5 Hold the SIMM at a 30 degree angle and push it firmly into the slot 6 Rotate the SIMM downwards till the clips at the side of the socket snap into place The SIMM should be lying horizontally and the clips should show through the holes in the SIMM NOTE You may need to change jumper settings for the SIMM The jumpers are located just under the right side of the SIMM slot...

Page 98: ...92 OPTIONAL ACCESSORIES ...

Page 99: ... ROM 4 MB Flash expandable to 32 MB SIMM Built in RAM 32 MB SDRAM expandable to 128 MB DIMM Interfaces USB v1 1 TCP IP Ethernet 10BaseT Optional wireless Ethernet CISCO Aironet 350 Synchronization port for connection to external accessories Supported connectivity Set up IP address subnet mask gateway server Supports DNS BOOTP and DHCP protocols Supports POP3 and SMTP email protocols Printer user i...

Page 100: ...erleaved 2 of 5 UPC A UPC E EAN 8 EAN 13 POSTNET Maxicode PDF 417 Hardware and software Hardware and operating systems Minimum processor speed 450 MHz Recommended processor speed 900 MHz and higher Minimum memory 128 MB Recommended memory 256 MB Operating system Windows 98 and later Recommended operating system Windows 2000 and later Hardware interfaces USB or Ethernet CD ROM drive Software and dr...

Page 101: ... B Left margin 0 05 1 3 mm 0 16 4 0 mm C Right margin 0 05 1 3 mm NA D Full width of the backing paper 1 50 38 0 mm label 2 00 51 0 mm tag 6 15 156 0 mm E Top of one label to top of next label 0 75 19 05 mm F Gap width of perforated tag media Notch or hole to be supported shortly Notch or hole to be supported shortly G Black mark height 0 125 3 2 mm 1 00 25 4 mm H Black mark width 0 40 10 0 mm 6 1...

Page 102: ...96 PRINTER SPECIFICATIONS ...

Page 103: ...NFIG menu 48 cutaway view 24 D diagnostic page 43 dimensions of media roll 95 DIMM installation 90 E email warnings 22 63 Enter button 36 37 entering a password 37 Error light 36 error messages on control panel 76 Esc button 36 Ethernet connector 17 expanding flash memory 91 expanding SDRAM 90 F Feed button 36 flash memory expansion 91 front view of printer v H home page 53 I identifying printer p...

Page 104: ... auto alignment 81 manual alignment 82 printhead cleaners 4 installing 74 PRINTHEAD MAINTENANCE menu 41 printheads 4 aligning 82 installing 71 replacing 69 printing barcodes 33 problems solving 75 protecting the printheads 3 R remedies for printer problems 75 remote access to printer functions 51 removing adhesive build up 88 replacing cartridges 68 replacing printheads 69 Resume button 36 S SDRAM...

Page 105: ...99 V view inside the printer 24 W warning via email 22 warnings via email 63 web page access to printer functions 51 web page password 54 wireless Ethernet card 89 wireless Ethernet settings 59 ...

Page 106: ...VIPColor Technologies Pte Ltd ...

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