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Section 13: Three-Year Limited Hardware Warranty
Your VIOTEK
®
GFI27QXA Gaming Monitor (“Product”) includes a Three-Year Limited
Hardware Warranty (“Warranty”). The Warranty covers product defects in materials
and workmanship under normal use. This Warranty is limited to residents of the United
States and Canada only and is available only to original purchasers. This Warranty
gives you specific legal rights and you may also have other rights which vary from
state to state. This Warranty starts on the date of your purchase and lasts for three
years (the “Warranty Period”). The Warranty Period is not extended if the Product is
repaired or replaced. We may change the availability of this limited warranty at our
discretion, but any changes will not be retroactive. Warranty services are provided by
Viotek Warranty Pro (“WP”). If a hardware defect arises and a valid claim is received
within the Warranty Period, at its option and to the extent permitted by law, WP will:
(1) repair the hardware defect by using new or refurbished parts that are equivalent to
new in performance and reliability; or (2) exchange the Product with a new product or a
refurbished one that is substantially equivalent to the original product. This Warranty is
for one replacement only of like-items and does not cover items out of production if the
product is no longer made or stocked. This Warranty is not assignable or transferable.
The original purchaser may call WP’s toll-free number at 1-855-229-9472 for service
requests. When a product or part is exchanged, any replacement item becomes your
property and the replaced item becomes WP’s property. This warranty only covers
technical hardware defectiveness during the warranty period and under normal use
conditions. WP does not warrant uninterrupted or error-free operation of this Product.
This Warranty does not cover any damage due to: (a) transportation; (b) storage; (c)
improper use; (d) failure to follow the product instructions or to perform any preventive
maintenance; (e) modifications; (f) unauthorized repair; (g) normal wear and tear; (h)
overclocking; or (i) external causes such as accidents, abuse, or other actions or
events beyond our reasonable control.
Important: Do not disassemble the Product. Disassembling the Product will void this
Warranty. Only WP or a party expressly authorized by WP should perform service on
this Product.
DISCLAIMER OF WARRANTY: THE REMEDIES DESCRIBED ABOVE ARE
YOUR SOLE AND EXCLUSIVE REMEDIES AND OUR ENTIRE LIABILITY FOR
ANY BREACH OF THIS LIMITED WARRANTY. OUR LIABILITY SHALL UNDER
NO CIRCUMSTANCES EXCEED THE ACTUAL AMOUNT PAID BY YOU FOR
THE DEFECTIVE PRODUCT, NOR SHALL WE UNDER ANY CIRCUMSTANCES
BE LIABLE FOR ANY CONSEQUENTIAL, INCIDENTAL, SPECIAL OR PUNITIVE
DAMAGES OR LOSSES, WHETHER DIRECT OR INDIRECT. SOME STATES DO NOT
ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL
DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY
TO YOU. THE DURATION AND REMEDIES OF ALL IMPLIED WARRANTIES,
INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY
AND FITNESS FOR A PARTICULAR PURPOSE ARE LIMITED TO THE DURATION
OF THIS EXPRESS LIMITED WARRANTY.